2022 Thomas Built Buses SAF-T-Liner C2: recalls and complaints

NHTSA lists 12 recall campaigns for the 2022 Thomas Built Buses SAF-T-Liner C2. The newest campaign is 24V555000. NHTSA received the report on 24 Jul 2024. The NHTSA record gives the component Equipment / Other / Labels. NHTSA has 1 complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V555000, in the NHTSA record

Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

12 campaigns, newest first. 76,340 units in total.

24V55500024 Jul 2024Equipment / Other / Labels
23V6700003 Oct 2023Structure / Emergency / Escape/Egress/Exit / Latching/Release System
23V6690003 Oct 2023Structure / Emergency / Escape/Egress/Exit / Latching/Release System
23V20900013 Sep 2023Electrical System
23V3330009 May 2023Structure / Body
22V43800020 Jun 2022Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm)
21V9450008 Dec 2021Equipment / Accessory / Floor Mat
21V54700020 Jul 2021Parking Brake / Electrical / Switch
21V37000019 May 2021Steering / Linkages / Tie Rod Assembly
21V25500012 Apr 2021Steering / Critical Fasteners
20V80600021 Dec 2020Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
20V80700021 Dec 2020Service Brakes, Hydraulic / Foundation Components / Disc / Caliper

24V555000Received 24 Jul 2024. 27,494 units.
Equipment / Other / Labels
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence, in the NHTSA record
Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL918. Owner notification date in the NHTSA record: 5 Sep 2024.
23V670000Received 3 Oct 2023. 173 units.
Structure / Emergency / Escape/Egress/Exit / Latching/Release System
Defect, in the NHTSA record
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence, in the NHTSA record
An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy, in the NHTSA record
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL982. Owner notification date in the NHTSA record: 1 Dec 2023.
23V669000Received 3 Oct 2023. 20,668 units.
Structure / Emergency / Escape/Egress/Exit / Latching/Release System
Defect, in the NHTSA record
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Consequence, in the NHTSA record
An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy, in the NHTSA record
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL982. Owner notification date in the NHTSA record: 1 Dec 2023.
23V209000Received 13 Sep 2023. 380 units.
Electrical System
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.
Consequence, in the NHTSA record
A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL968. Owner notification date in the NHTSA record: 18 Oct 2023.
23V333000Received 9 May 2023. 23,590 units.
Structure / Body
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses. A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
Consequence, in the NHTSA record
A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
Remedy, in the NHTSA record
Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL973. Owner notification date in the NHTSA record: 19 Dec 2023.
22V438000Received 20 Jun 2022. 461 units.
Engine and Engine Cooling / Engine / Engine Control Module (Ecu/Ecm)
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
Consequence, in the NHTSA record
Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy, in the NHTSA record
Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL942. Owner notification date in the NHTSA record: 28 Oct 2022.
21V945000Received 8 Dec 2021. 1,218 units.
Equipment / Accessory / Floor Mat
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Saf-T-Liner C2 school buses. The gas pedal may be misaligned and wear a hole into the floor mat, which can trap the gas pedal.
Consequence, in the NHTSA record
A trapped gas pedal will not allow the vehicle to decelerate as expected when the driver lifts their foot from the gas pedal, resulting in unintended acceleration and an increased risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect and replace the gas pedal assembly as necessary, free of charge. Owner notification letters are expected to be mailed February 5, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL913.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL913. Owner notification date in the NHTSA record: 4 Feb 2022.
21V547000Received 20 Jul 2021. 267 units.
Parking Brake / Electrical / Switch
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built C2 Saf-T-Liner school buses. The parking brake activation switch may fail to set the parking brake.
Consequence, in the NHTSA record
Unintended movement of the vehicle increases the risk of a crash.
Remedy, in the NHTSA record
DTNA will update the Dash Electronic Control Unit (DECU ) software, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-896.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-896. Owner notification date in the NHTSA record: 14 Sep 2021.
21V370000Received 19 May 2021. 479 units.
Steering / Linkages / Tie Rod Assembly
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Consequence, in the NHTSA record
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-888. Owner notification date in the NHTSA record: 23 Dec 2021.
21V255000Received 12 Apr 2021. 1,252 units.
Steering / Critical Fasteners
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.
Consequence, in the NHTSA record
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-884. Owner notification date in the NHTSA record: 10 Jun 2021.
20V806000Received 21 Dec 2020. 278 units.
Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Saf-T-Liner C2 school buses. The hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in some cases.
Consequence, in the NHTSA record
A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing. Either scenario may increase the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect both steer axle wheel-ends to make sure that the four tie bar mounting fasteners are properly tightened. If the required tie bar is missing, the caliper anchor mounts and functionality (brake pad slide pins and pad movement) will be inspected before installing a tie bar. All repairs will be performed free of charge. The recall began February 18, 2021. DTNA's number for this recall is FL-871.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-871. Owner notification date in the NHTSA record: 18 Feb 2021.
20V807000Received 21 Dec 2020. 80 units.
Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Freightliner Custom Chassis MC, Business Class M2, Custom Chassis MBC Chassis, Custom Chassis S2 Chassis, Custom Chassis MT55 Chassis, and 2022 Custom Chassis Saf-T-Liner C2 vehicles. The hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in some cases.
Consequence, in the NHTSA record
A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing. Either scenario may increase the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect both steer axle wheel-ends to make sure that the four tie bar mounting fasteners are properly tightened. If the required tie bar is missing, the caliper anchor mounts and functionality (brake pad slide pins and pad movement) will be inspected before installing a tie bar. All repairs will be performed free of charge. The recall began February 18, 2021. DTNA's number for this recall is FL-871.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-871. Owner notification date in the NHTSA record: 18 Feb 2021.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

1 complaint, 3 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2022 Thomas Built Buses SAF-T-Liner C2: component mentions in complaints
Component		Mentions
Visibility		2
Lane Departure		1

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 16 Nov 2021

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2022 Thomas Built Buses SAF-T-Liner C2, by the year NHTSA received them. The largest year is 2021, with 1 complaint.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2022 Thomas Built Buses SAF-T-Liner C2The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2022 Thomas Built Buses SAF-T-Liner C2: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/saf-t-liner-c2/2022/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2022 Thomas Built Buses SAF-T-Liner C2?: 76,340 units in 12 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas Built Buses SAF-T-Liner C2 have for all model years?: NHTSA lists 134 recall campaigns for the Thomas Built Buses SAF-T-Liner C2, model years 1995 to 2027. 12 of them name the 2022 model year.
Which component do the complaints about the 2022 Thomas Built Buses SAF-T-Liner C2 name most often?: Visibility: 2 of 3 component mentions.
Is an NHTSA investigation of the 2022 Thomas Built Buses SAF-T-Liner C2 open?: The NHTSA investigation file has no investigation that names this model year.