2017 Thomas Built Buses SAF-T-Liner C2: recalls and complaints

NHTSA lists 28 recall campaigns for the 2017 Thomas Built Buses SAF-T-Liner C2. The newest campaign is 19V712000. NHTSA received the report on 4 Oct 2019. The NHTSA record gives the component Seats. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 19V712000, in the NHTSA record

DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

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All updates to the register

Recall campaigns

28 campaigns, newest first. 137,424 units in total.

19V7120004 Oct 2019Seats
19V68600027 Sep 2019Power Train / Automatic Transmission / Torque Converter
19V44400011 Jun 2019Service Brakes, Air / Disc
18V87700010 Dec 2018Structure / Body / Roof and Pillars
18V87800010 Dec 2018Structure / Body / Roof and Pillars
18V56000023 Aug 2018Equipment Adaptive/Mobility
18V56100023 Aug 2018Seats
18V35200029 May 2018Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
18V25400019 Apr 2018Seats
18V25300019 Apr 2018Seats
18V19300026 Mar 2018Seats
18V19200026 Mar 2018Seats
18V19000026 Mar 2018Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
18V08300030 Jan 2018Equipment
17V72900017 Nov 2017Seat Belts
17V66500019 Oct 2017Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
17V58900021 Sep 2017Seats
17V58700021 Sep 2017Seats
17V45400017 Jul 2017Equipment
17V45300017 Jul 2017Equipment
16V7120005 Oct 2016Service Brakes
16V66400014 Sep 2016Electrical System / Instrument Cluster/Panel
16V65700013 Sep 2016Fuel System, Other / Storage / Tank Assembly / Filling/Charging
16V62900031 Aug 2016Equipment Adaptive/Mobility
16V63100031 Aug 2016Equipment Adaptive/Mobility
16V3950002 Jun 2016Structure / Body / Door
16V08000010 Feb 2016Other / School Bus Stop Arm Assembly
15V84300015 Dec 2015Seats

19V712000Received 4 Oct 2019. 53,528 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Consequence, in the NHTSA record
The lack of impact absorption increases the risk of injury in the event of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-832. Owner notification date in the NHTSA record: 22 Jun 2020.
19V686000Received 27 Sep 2019. 618 units.
Power Train / Automatic Transmission / Torque Converter
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Saf-T-Liner C2 school buses equipped with Detroit DD5 engines and Allison transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
Consequence, in the NHTSA record
The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-828. Owner notification date in the NHTSA record: 19 Nov 2019.
19V444000Received 11 Jun 2019. 11,546 units.
Service Brakes, Air / Disc
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner C2, 2016-2019 HDX, and 2017-2019 EFX school buses equipped with Bendix Air Disc Brakes. The driver side rear brakes may drag.
Consequence, in the NHTSA record
The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install a new caliper with an updated clearance adjustment mechanism, free of charge. The recall began August 9, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-818.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-818. Owner notification date in the NHTSA record: 9 Aug 2019.
18V877000Received 10 Dec 2018. 6,031 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 school buses. The roof adhesive that supports the roof header may not have been properly applied.
Consequence, in the NHTSA record
Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued owners an interim notification on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-801.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-801. Owner notification date in the NHTSA record: 25 Mar 2020.
18V878000Received 10 Dec 2018. 32 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 transit buses. The roof adhesive that supports the roof header may not have been properly applied.
Consequence, in the NHTSA record
Improperly applied adhesive may affect the roof header joint strength, which, in the event of a rollover crash, can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the placement of the roof header adhesive, and install mechanical fasteners, as necessary, free of charge. DTNA issued and interim notification to owners on February 1, 2019. The recall began March 25, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-801.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-801. Owner notification date in the NHTSA record: 25 Mar 2020.
18V560000Received 23 Aug 2018. 84 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2015-2019 Thomas Built Buses Saf-T-Liner C2 and Saf-T-Liner HDX school buses, equipped with certain S-Series and K-Series Titanium Wheelchair Lifts, models K200, K201, K550, K551, S200, S2201, S550 and S551. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
Consequence, in the NHTSA record
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
Remedy, in the NHTSA record
Dealers will replace the injection molded cam with an aluminum machined cam, free of charge. The recall began December 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL785.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL785. Owner notification date in the NHTSA record: 6 Dec 2018.
18V561000Received 23 Aug 2018. 33 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2 school buses, equipped with S3B 45" Restraint School Bus Seats. In the event of a crash, the seat's foot may pull through the bolted joint at the bus floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Consequence, in the NHTSA record
In the event of a crash, if the seat detaches from the floor, it can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install a washer between the rear mounting foot, and the bus floor to keep the seat secured, free of charge. The recall began October 17, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL787.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL787. Owner notification date in the NHTSA record: 17 Oct 2018.
18V352000Received 29 May 2018. 2,767 units.
Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX and Saf-T-Liner HDX school buses equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Consequence, in the NHTSA record
If the brake caliper mounting bolts come loose, braking performance may be reduced, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-772. Owner notification date in the NHTSA record: 4 Sep 2018.
18V254000Received 19 Apr 2018. 24 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-769. Owner notification date in the NHTSA record: 3 Jan 2019.
18V253000Received 19 Apr 2018. 23,102 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-769. Owner notification date in the NHTSA record: 3 Jan 2019.
18V193000Received 26 Mar 2018. 6 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-763. Owner notification date in the NHTSA record: 10 May 2019.
18V192000Received 26 Mar 2018. 6,606 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-763. Owner notification date in the NHTSA record: 10 May 2019.
18V190000Received 26 Mar 2018. 957 units.
Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2019 Thomas Built Buses Saf-T-Liner C2 school buses equipped with propane engines. The propane fuel line may contact the j-hook body support bracket that could cause chafing resulting in a propane leak.
Consequence, in the NHTSA record
A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the propane line clearance and reroute the line if needed. Any damaged lines will be replaced. These repairs will be performed free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began on July 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-765.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-765. Owner notification date in the NHTSA record: 3 Jul 2018.
18V083000Received 30 Jan 2018. 606 units.
Equipment
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-759. Owner notification date in the NHTSA record: 11 Apr 2018.
17V729000Received 17 Nov 2017. 51 units.
Seat Belts
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour SRW school buses, equipped with IMMI-brand 3-point lap and shoulder belts. Under load, the seat belt buckle mount rod can fracture. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Consequence, in the NHTSA record
In the event of a crash, if the buckle mount rod fractures, the seat occupant may not be restrained, increasing their risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the seat belt buckle rods, free of charge. DTNA issues owners an interim notification on December 11, 2017. The recall began on May 23, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-753.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-753. Owner notification date in the NHTSA record: 23 May 2018.
17V665000Received 19 Oct 2017. 916 units.
Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2018 Thomas Built Bus Saf-T-Liner C2 school buses. The affected vehicles are propane-powered and have propane fuel lines that may contact the transmission yoke, possibly causing a propane leak.
Consequence, in the NHTSA record
A propane leak in the presence of an ignition source can increase the risk of a fire.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the propane line routing, correcting it as necessary, free of charge. DTNA issued owners an interim notification on December 14, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-752.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-752. Owner notification date in the NHTSA record: 24 Aug 2018.
17V589000Received 21 Sep 2017. 28 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner HDX and Saf-T-Liner C2 transit buses. A reinforcement bracket may be missing from the seats that have 3-point seat belts.
Consequence, in the NHTSA record
Without the reinforcement bracket, the seat may not remain adequately secured, increasing the risk of injury in a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the seats, installing any missing reinforcement brackets, as needed, free of charge. An interim notice was sent to owners on November 7, 2017. The recall began on March 14, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-747.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-747. Owner notification date in the NHTSA record: 14 Mar 2018.
17V587000Received 21 Sep 2017. 53 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner HDX and Saf-T-Liner C2 school buses. A reinforcement bracket may be missing from the seats that have 3-point seat belts.
Consequence, in the NHTSA record
Without the reinforcement bracket, the seat may not be adequately secured, increasing the risk of injury in a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the seats, installing any missing reinforcement brackets, free of charge. An interim notice was mailed to owners on November 7, 2017. The recall began on March 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-747.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-747. Owner notification date in the NHTSA record: 15 Mar 2018.
17V454000Received 17 Jul 2017. 32 units.
Equipment
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
Consequence, in the NHTSA record
In the event of a crash, an unsecured wheelchair may increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-743. Owner notification date in the NHTSA record: 20 Dec 2017.
17V453000Received 17 Jul 2017. 1,462 units.
Equipment
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 school buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
Consequence, in the NHTSA record
In the event of a crash, an unsecured wheelchair may increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim notice was sent to owners on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-743. Owner notification date in the NHTSA record: 20 Dec 2017.
16V712000Received 5 Oct 2016. 162 units.
Service Brakes
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2017 Thomas Built Buses Saf-T-Liner C2 school bus chassis manufactured November 25, 2015, through April 27, 2016. The brake transmission shift interlock feature may be inoperable making it possible to shift into a drive gear without first pressing the brake pedal.
Consequence, in the NHTSA record
This condition can result in the vehicle moving unintentionally or rolling away, increasing the risk of injury or a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will update the vehicle's software, free of charge. The recall began on November 1, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-726.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-726. Owner notification date in the NHTSA record: 1 Nov 2016.
16V664000Received 14 Sep 2016. 1,621 units.
Electrical System / Instrument Cluster/Panel
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Thomas Built Buses Saf-T-Liner C2 school buses manufactured November 25, 2015, to September 8, 2016, equipped with ICU3s instrument clusters and hydraulic brakes. In the event of a brake malfunction, these clusters may illuminate the Brake System Malfunction telltale/indicator lamp with the word "PARK" instead of the word "BRAKE". As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays," and number 105, "Hydraulic and Electric Brake Systems."
Consequence, in the NHTSA record
If "PARK" illuminates instead of the word "BRAKE," the driver will be unaware of a braking issue or malfunction, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will replace the ICU3s instrument clusters with new clusters, free of charge. An interim notice was sent to owners on November 4, 2016. The remedy is now available. A second notice was mailed to owners on April 17, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-724.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-724. Owner notification date in the NHTSA record: 17 Apr 2017.
16V657000Received 13 Sep 2016. 114 units.
Fuel System, Other / Storage / Tank Assembly / Filling/Charging
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2017 Thomas Built Buses Saf-T-Liner C2 school buses manufactured April 30, 2016, to July 29, 2016 and equipped with a compressed natural gas (CNG) engine. During a fast fuel fill, an internal seal on a filling valve may dislodge allowing fuel to leak after the tank has been filled.
Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source may increase the risk of a fire.
Remedy, in the NHTSA record
DTNA has notified all affected owners and all of the vehicles have been remedied, therefore owner notification notices will not be issued for this campaign. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-720.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-720. Owner notification date in the NHTSA record: 2 Nov 2016.
16V629000Received 31 Aug 2016. 958 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2017 Thomas Built Buses Safe-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour DRW school buses manufactured July 15, 2014, to July 21, 2016, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence, in the NHTSA record
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy, in the NHTSA record
DTNA will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on October 10, 2016. Owners may contact DTNA customer service at 1-800-547-0712, or Ricon customer service at 1-800-322-2884 or by email at admin16E020@wabtec.com. DTNA's number for this recall is FL-716.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-716. Owner notification date in the NHTSA record: 10 Oct 2016.
16V631000Received 31 Aug 2016. 3 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2015-2017 Thomas Built Buses Saf-T-Liner C2, and Saf-T-Liner HDX transit buses manufactured July 15, 2014, to July 21, 2016, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence, in the NHTSA record
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy, in the NHTSA record
DTNA will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on October 10, 2016. Owners may contact DTNA customer service at 1-800-547-0712, or Ricon customer service at 1-800-322-2884 or by email at admin16E020@wabtec.com. DTNA's number for this recall is FL-716.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-716. Owner notification date in the NHTSA record: 10 Oct 2016.
16V395000Received 2 Jun 2016. 24,698 units.
Structure / Body / Door
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Liner HDX. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Consequence, in the NHTSA record
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-713. Owner notification date in the NHTSA record: 9 Dec 2016.
16V080000Received 10 Feb 2016. 878 units.
Other / School Bus Stop Arm Assembly
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2016-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour DRW school buses manufactured from May 1, 2015, through November 16, 2015, equipped with certain Transpec T6000, T6100, and T7000 series school bus stop arms. The affected stop arms have a reflective decal that may peel loose from the stop arm. As such, these stop arms fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 131, "School Bus Pedestrian Safety Devices."
Consequence, in the NHTSA record
Without a reflective decal, the stop arms would have reduced visibility to other drivers, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and the stop arm blade assemblies will be replaced, free of charge. The recall began on April 11, 2016. Owners may contact DTNA customer service at 1-800-745-8000 or Transpec at 1-800-547-0712. DTNA's number for this recall is FL-700.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-700. Owner notification date in the NHTSA record: 11 Apr 2016.
15V843000Received 15 Dec 2015. 508 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Minotour DRW and Saf-T-Liner EFX school buses manufactured August 19, 2014, to October 22, 2015, and equipped with certain Syntec S3B Track Mounted Seats in 30", 36", 39" and 45" widths. In the event of a severe rear-end collision, the seats may tilt rearward. As such, these seats fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 222, "School Bus Passenger Seating and Crash Protection."
Consequence, in the NHTSA record
In the event of a severe rear-end collision, the seats may tilt rearward and result in injuries to the passenger's knees and/or impede the exiting of the bus.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install a toe-clamp on the front feet of the S3B track mounted seats, free of charge. The recall began on January 21, 2016. Owners may contact DTNA customer service at 1-800-745-8000, or Syntec customer service at 1-800-547-0712. DTNA's number for this recall is FL-698.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-698. Owner notification date in the NHTSA record: 21 Jan 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2017 Thomas Built Buses SAF-T-Liner C2
Number	Type	Subject	Component	Opened	Closed	Campaign
PE19007	Preliminary evaluation	Rear Leaf Spring Fractures	Suspension / Rear / Springs	18 Jun 2019	17 Oct 2023

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2017 Thomas Built Buses SAF-T-Liner C2The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2017 Thomas Built Buses SAF-T-Liner C2: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/saf-t-liner-c2/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 Thomas Built Buses SAF-T-Liner C2?: 137,424 units in 28 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas Built Buses SAF-T-Liner C2 have for all model years?: NHTSA lists 134 recall campaigns for the Thomas Built Buses SAF-T-Liner C2, model years 1995 to 2027. 28 of them name the 2017 model year.
Is an NHTSA investigation of the 2017 Thomas Built Buses SAF-T-Liner C2 open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.