2020 Ram 5500: recalls and complaints

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• 22V75900011 Oct 2022Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings
• 22V03500027 Jan 2022Visibility / Windshield Wiper/Washer / Linkages
• 21V88000012 Nov 2021Fuel System, Diesel / Delivery / Fuel Pump
• 21V43900010 Jun 2021Engine and Engine Cooling / Engine / Oil/Lubrication
• 21V39800027 May 2021Wheels / Lugs/Nuts/Bolts/Studs
• 21V02300026 Jan 2021Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings
• 21V01600020 Jan 2021Service Brakes
• 21V00800013 Jan 2021Service Brakes, Hydraulic / Power Assist / Vacuum / Hoses, Lines/Piping, and Fittings
• 20V51100027 Aug 2020Engine and Engine Cooling / Engine / Oil/Lubrication

1. 22V759000Received 11 Oct 2022. 26,961 units.

   Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 4500 and 5500 Cab Chassis vehicles. The rear brake hose inside diameter may be too small, which could cause the hose to rupture. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 106, "Brake Hoses."

   Consequence, in the NHTSA record

   A brake hose rupture can cause a loss of braking ability, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the rear brake hoses, free of charge. Owner notification letters were mailed April 27, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZA5.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number ZA5. Owner notification date in the NHTSA record: 27 Apr 2023.

2. 22V035000Received 27 Jan 2022. 171,789 units.

   Visibility / Windshield Wiper/Washer / Linkages

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

   Consequence, in the NHTSA record

   Reduced visibility increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z08. Owner notification date in the NHTSA record: 15 Feb 2022.

3. 21V880000Received 12 Nov 2021. 222,410 units.

   Fuel System, Diesel / Delivery / Fuel Pump

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

   Consequence, in the NHTSA record

   An engine stall increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y78. Owner notification date in the NHTSA record: 17 May 2022.

4. 21V439000Received 10 Jun 2021. 32,002 units.

   Engine and Engine Cooling / Engine / Oil/Lubrication

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

   Consequence, in the NHTSA record

   Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y21. Owner notification date in the NHTSA record: 25 Jun 2021.

5. 21V398000Received 27 May 2021. 447,985 units.

   Wheels / Lugs/Nuts/Bolts/Studs

   Defect, in the NHTSA record

   Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

   Consequence, in the NHTSA record

   Wheel separation can cause a vehicle crash.

   Remedy, in the NHTSA record

   Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

   Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y26, Y36. Owner notification date in the NHTSA record: 26 Aug 2021.

6. 21V023000Received 26 Jan 2021. 4 units.

   Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   Excellance, Inc (Excellance) is recalling certain 2019-2020 Excellance-modified RAM 4500/5500 vehicles to be equipped with CLASS Suspension Systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

   Consequence, in the NHTSA record

   A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Excellance will notify owners, and dealers will install a kit to remedy any damage and to prevent any future damage, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Excellance customer service at 1-800-882-9799.

   Report filed by Excellance, Inc. Owner notification date in the NHTSA record: 7 May 2021.

7. 21V016000Received 20 Jan 2021. 6 units.

   Service Brakes

   Defect, in the NHTSA record

   Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

   Consequence, in the NHTSA record

   A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.

   Report filed by Custom Truck And Body Works. Manufacturer campaign number 20E-031.

8. 21V008000Received 13 Jan 2021. 23 units.

   Service Brakes, Hydraulic / Power Assist / Vacuum / Hoses, Lines/Piping, and Fittings

   Defect, in the NHTSA record

   Braun Northwest (Braun Northwest) is recalling certain 2019-2020 RAM 4500/5500 vehicles equipped with Liquid Spring rear suspension systems. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

   Consequence, in the NHTSA record

   A worn rear brake line may leak fluid, resulting in a partial or complete loss of the rear brakes, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Braun Northwest will notify owners, and dealers will install a repair kit to each rear caliper and modify the rear brake caliper flexible line mounting. Any worn rear brake caliper flexible lines will be replaced as needed, free of charge. The recall began June 8, 2020. Owners may contact Braun Northwest customer service at 1-360-748-0195.

   Report filed by Braun Northwest.

9. 20V511000Received 27 Aug 2020. 32,318 units.

   Engine and Engine Cooling / Engine / Oil/Lubrication

   Defect, in the NHTSA record

   Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

   Consequence, in the NHTSA record

   A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

   Remedy, in the NHTSA record

   Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.

   Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W57. Owner notification date in the NHTSA record: 10 Sep 2020.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20081
2. 20092
3. 20139
4. 201410
5. 20158
6. 20167
7. 20177
8. 20188
9. 20199
10. 20209
11. 20215
12. 20224
13. 20233
14. 20242
15. 20254
16. 20264

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ram 5500: all model years
• Ram: 10 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2020 Ram 5500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2020 Ram 5500?

933,498 units in 9 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ram 5500 have for all model years?

NHTSA lists 42 recall campaigns for the Ram 5500, model years 2008 to 2026. 9 of them name the 2020 model year.

Is an NHTSA investigation of the 2020 Ram 5500 open?

1 investigation has no closing date in the NHTSA file, of 2 that name this model year.