2017 Ram 5500
The 2017 Ram 5500 appears in 7 NHTSA recall campaigns (service brakes, hydraulic, wheels and electrical system) and in 2 consumer complaints filed with the agency.
The component named most often is power train: 500 of every 1,000 component mentions for this year, above the 107.4 per 1,000 across all 2017 model-year vehicles and against 171.4 per 1,000 for the Ram 5500 line as a whole.
That is more than the average of 1.4 complaints per model year across the 16 Ram 5500 model years on this register.
Complaints were received in the largest number in 2018 (1); the most recent in the file is dated 18 Apr 2019.
NHTSA's Office of Defects Investigation has opened 2 investigations naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
- 24V896000SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULEReported 27 Nov 2024 · 317,630 units
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Consequence: A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign C4B).
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Consequence: Wheel separation can cause a vehicle crash.
Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign Y26, Y36).
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Filed by Chrysler (FCA US LLC) (manufacturer campaign U49,U59-U65,U68,U73); components: electrical system:software; vehicle speed control:cruise control; electrical system:wiring.
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Filed by Chrysler (FCA US LLC) (manufacturer campaign U11).
Defect, as filed: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Filed by Chrysler (FCA US LLC) (manufacturer campaign T82).
- 17V821000POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFTReported 20 Dec 2017 · 1,482,874 units
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Filed by Chrysler (FCA US LLC) (manufacturer campaign T79).
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Consequence: The leaking water pump can increase the risk of an engine compartment fire.
Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Filed by Chrysler (FCA US LLC) (manufacturer campaign T51).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
Component mentions per 1,000 for the 2017 Ram 5500 (black) against all 2017 model-year vehicles in the file (yellow). A complaint can name more than one component.
| Per 1,000 component mentions | 2017 | 5500 line | All 2017 vehicles |
|---|---|---|---|
| Power Train | 500 | 171.4 | 107.4 |
| Tires | 500 | 57.1 | 6 |
| Component | Mentions | Per 1,000 | Line | All 2017 |
|---|---|---|---|---|
| Power Train | 1 | 500 | 171.4 | 107.4 |
| Tires | 1 | 500 | 57.1 | 6 |
2 unique complaints, 2 component mentions; 0 injuries and 0 deaths reported by complainants. Complaint narratives are not republished.
Complaints by year received
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| RQ25003 | Recall query | Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure | power train:automatic transmission | 3 Jul 2025 | open | — |
| PE19017 | Preliminary evaluation | Front Driveshaft Failure | power train | 12 Dec 2019 | 22 Oct 2023 | — |
Other Ram 5500 model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2008 NHTSA | 1 | 0 | 74,811 |
| 2009 | 2 | 0 | 402,988 |
| 2013 | 9 | 4 | 5,303,754 |
| 2014 | 10 | 5 | 10,045,823 |
| 2015 | 8 | 5 | 8,671,058 |
| 2016 | 7 | 5 | 7,253,115 |
| 2017 | 7 | 2 | 7,750,277 |
| 2018 | 8 | 1 | 5,825,988 |
| 2019 | 9 | 0 | 933,991 |
| 2020 | 9 | 0 | 933,498 |
| 2021 | 5 | 0 | 900,975 |
| 2022 | 4 | 0 | 438,683 |
| 2023 | 3 | 0 | 525,482 |
| 2024 | 2 | 0 | 223,415 |
| 2025 | 4 | 0 | 646,709 |
| 2026 | 4 | 0 | 597,029 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Ram 5500 model years · Ram: 10 model lines
Questions and answers
How many recalls does the 2017 Ram 5500 have?
7 NHTSA recall campaigns name this model year; the most recent, 24V896000, was reported to NHTSA on 27 Nov 2024 and concerns service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module. Across all model years the Ram 5500 line has 42 campaigns.
Is there an open NHTSA investigation into the 2017 Ram 5500?
NHTSA's investigation file lists 2 actions naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2017 Ram 5500 complain about most?
Power Train: 1 of 2 component mentions (500 per 1,000). Next is tires with 1. Complaints are consumer reports and have not been verified by NHTSA.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.