2018 Ram 5500: recalls and complaints
NHTSA lists 8 recall campaigns for the 2018 Ram 5500. The newest campaign is 24V896000. NHTSA received the report on 27 Nov 2024. The NHTSA record gives the component Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module. NHTSA has 1 complaint on file for this model year. 1 NHTSA investigation names this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 24V896000, in the NHTSA record
Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
8 campaigns, newest first. 5,825,988 units in total.
- 24V896000Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module
- 21V398000Wheels / Lugs/Nuts/Bolts/Studs
- 19V359000Exterior Lighting / Brake Lights
- 19V255000Exterior Lighting / Brake Lights
- 18V332000Electrical System / Software
- 18V277000Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings
- 18V100000Power Train / Automatic Transmission
- 17V824000Equipment
24V896000Received . 317,630 units.
Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
- Consequence, in the NHTSA record
A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number C4B. Owner notification date in the NHTSA record: .
21V398000Received . 447,985 units.
Wheels / Lugs/Nuts/Bolts/Studs
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- Consequence, in the NHTSA record
Wheel separation can cause a vehicle crash.
- Remedy, in the NHTSA record
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y26, Y36. Owner notification date in the NHTSA record: .
19V359000Received . 1 unit.
Exterior Lighting / Brake Lights
- Defect, in the NHTSA record
Unruh Fire, Inc. (Unruh Fire) is recalling one 2018 Dodge 5500-based fire truck equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
- Consequence, in the NHTSA record
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
- Remedy, in the NHTSA record
Unruh Fire has notified the owner and will provide replacement brake lights, free of charge. The recall began May 20, 2019. Owners may contact Unruh Fire customer service at 1-800-856-7080.
Report filed by Unruh Fire, Inc.. Owner notification date in the NHTSA record: .
19V255000Received . 1 unit.
Exterior Lighting / Brake Lights
- Defect, in the NHTSA record
Blanchat Mfg., Inc. (Blanchat) is recalling one 2018 B-27 Minuteman vehicle built on a RAM 5500 chassis and equipped with Whelen brake lights recalled under 18E-063. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
- Consequence, in the NHTSA record
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
- Remedy, in the NHTSA record
Blanchat has notified the owner, and will replace the brake lights, free of charge. The recall began March 27, 2019. Owners may contact Blanchat customer service at 1-620-896-7145.
Report filed by Blanchat Mfg., Inc..
18V332000Received . 4,815,661 units.
Electrical System / Software
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence, in the NHTSA record
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: .
18V277000Received . 2,457 units.
Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2018 RAM 4500 and 5500 cab chassis trucks. The primary and secondary brake hoses located between the brake master cylinder and the hydraulic control unit may have been manufactured without anti-corrosion plating on the ferrules, which can allow the ferrules to corrode.
- Consequence, in the NHTSA record
If the ferrules corrode, the brake fluid may leak and cause a loss of braking, increasing the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the brake hoses and replace them if necessary, free of charge. The recall began June 19, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U41.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U41. Owner notification date in the NHTSA record: .
18V100000Received . 180,462 units.
Power Train / Automatic Transmission
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
- Consequence, in the NHTSA record
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U11. Owner notification date in the NHTSA record: .
17V824000Received . 61,791 units.
Equipment
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
- Consequence, in the NHTSA record
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
- Remedy, in the NHTSA record
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T82. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
1 complaint, 1 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Unknown or Other | 1 |
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 26 Feb 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| RQ25003 | Recall query | Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure | Power Train / Automatic Transmission | 3 Jul 2025 | Open |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Ram recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2018 Ram 5500The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2018 Ram 5500: recalls and complaints. https://recallregister.com/vehicle/ram/5500/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US, LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2018 Ram 5500?
- 5,825,988 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ram 5500 have for all model years?
- NHTSA lists 42 recall campaigns for the Ram 5500, model years 2008 to 2026. 8 of them name the 2018 model year.
- Which component do the complaints about the 2018 Ram 5500 name most often?
- Unknown or Other: 1 of 1 component mention.
- Is an NHTSA investigation of the 2018 Ram 5500 open?
- 1 investigation has no closing date in the NHTSA file, of 1 that name this model year.