2021 Ram 3500: recalls and complaints
NHTSA advisory: park outsideCampaign 23V060000. NHTSA received the report on . 302,067 units. Electrical System / Wiring / Relays/Solenoids
Remedy of campaign 23V060000, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
NHTSA advisory: park outsideCampaign 21V798000. NHTSA received the report on . 131,177 units. Electrical System / Wiring / Relays/Solenoids
Remedy of campaign 21V798000, in the NHTSA record
Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.
NHTSA lists 9 recall campaigns for the 2021 Ram 3500. The newest campaign is 25V765000. NHTSA received the report on 6 Nov 2025. The NHTSA record gives the component Steering / Steering Control Module. NHTSA has 62 complaints on file for this model year. 1 NHTSA investigation names this model year. The Ram 3500 has 17 model years on the register. 9 of them have more recall campaigns than the 2021 Ram 3500. Complaints about this model year, by the year NHTSA received them: 11 in 2024 and 15 in 2025. For complaints about all vehicles, the count rose by 9.7%, from 67,371 in 2024 to 73,903 in 2025. The component with the largest gap from all 2021 vehicles is Forward Collision Avoidance: 22 per 1,000 component mentions, against 91.6 for all 2021 vehicles.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V765000, in the NHTSA record
Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
9 campaigns, newest first. 2,745,945 units in total.
- 25V765000Steering / Steering Control Module
- 23V060000Electrical System / Wiring / Relays/SolenoidsAdvisory
- 22V904000Structure / Body / Tailgate / Hinge and Attachments
- 22V835000Power Train / Automatic Transmission
- 22V140000Electronic Stability Control (ESC)
- 21V925000Air Bags / Side/Window / Curtain
- 21V798000Electrical System / Wiring / Relays/SolenoidsAdvisory
- 21V398000Wheels / Lugs/Nuts/Bolts/Studs
- 21V163000Electrical System
25V765000Received . 532 units.
Steering / Steering Control Module
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence, in the NHTSA record
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
- Remedy, in the NHTSA record
Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 14C. Owner notification date in the NHTSA record: .
23V060000Received . 302,067 units.
Electrical System / Wiring / Relays/SolenoidsPark-outside advisory
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
- Consequence, in the NHTSA record
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
- Remedy, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 13A. Owner notification date in the NHTSA record: .
22V904000Received . 1,224,078 units.
Structure / Body / Tailgate / Hinge and Attachments
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
- Consequence, in the NHTSA record
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number ZB8. Owner notification date in the NHTSA record: .
22V835000Received . 250,079 units.
Power Train / Automatic Transmission
- Defect, in the NHTSA record
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
- Consequence, in the NHTSA record
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
- Remedy, in the NHTSA record
Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number ZA3. Owner notification date in the NHTSA record: .
22V140000Received . 370,437 units.
Electronic Stability Control (ESC)
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
- Consequence, in the NHTSA record
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Z20. Owner notification date in the NHTSA record: .
21V925000Received . 376 units.
Air Bags / Side/Window / Curtain
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.
- Consequence, in the NHTSA record
An air bag that deploys improperly can increase the risk of injury in a crash.
- Remedy, in the NHTSA record
Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y99. Owner notification date in the NHTSA record: .
21V798000Received . 131,177 units.
Electrical System / Wiring / Relays/SolenoidsPark-outside advisory
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.
- Consequence, in the NHTSA record
A vehicle fire increases the risk of injury.
- Remedy, in the NHTSA record
Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y76. Owner notification date in the NHTSA record: .
21V398000Received . 447,985 units.
Wheels / Lugs/Nuts/Bolts/Studs
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
- Consequence, in the NHTSA record
Wheel separation can cause a vehicle crash.
- Remedy, in the NHTSA record
Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y26, Y36. Owner notification date in the NHTSA record: .
21V163000Received . 19,214 units.
Electrical System
- Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.
- Consequence, in the NHTSA record
A vehicle fire increases the risk of injury.
- Remedy, in the NHTSA record
Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number Y08. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
62 complaints, 91 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2021 Ram 3500
- All 2021 vehicles
| Component | 2021 3500 | All 2021 vehicles | 3500, all years | Mentions |
|---|---|---|---|---|
| Electrical System | 186.8 | 131.6 | 110 | 17 |
| Power Train | 120.9 | 105.2 | 98.7 | 11 |
| Engine | 109.9 | 139.4 | 71.4 | 10 |
| Unknown or Other | 98.9 | 100.1 | 48.5 | 9 |
| Wheels | 76.9 | 9.4 | 39.5 | 7 |
| Structure | 54.9 | 29.9 | 11.9 | 5 |
| Service Brakes | 54.9 | 53 | 223.7 | 5 |
| Fuel/Propulsion System | 44 | 46.9 | 39.8 | 4 |
| Exterior Lighting | 33 | 19.1 | 9.9 | 3 |
| Engine and Engine Cooling | 33 | 16.7 | 10.4 | 3 |
The table shows the 10 components with the most mentions, of 21.
- Complaints that report a crash
- 0
- Complaints that report a fire
- 4
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 1 Jul 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA23001 | Engineering analysis | High pressure fuel pump failure | Fuel System, Diesel / Delivery / Fuel Pump | 17 Mar 2023 | Open | 24V957 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Ram recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2021 Ram 3500The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2021 Ram 3500: recalls and complaints. https://recallregister.com/vehicle/ram/3500/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 3 Nov 2026
- Complaint file through
- 5 Nov 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US, LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2021 Ram 3500?
- 2,745,945 units in 9 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ram 3500 have for all model years?
- NHTSA lists 62 recall campaigns for the Ram 3500, model years 2007 to 2026. 9 of them name the 2021 model year.
- Which component do the complaints about the 2021 Ram 3500 name most often?
- Electrical System: 17 of 91 component mentions, or 186.8 per 1,000. For all 2021 vehicles the figure is 131.6 per 1,000.
- Is an NHTSA investigation of the 2021 Ram 3500 open?
- 1 investigation has no closing date in the NHTSA file, of 1 that name this model year.