2023 Ram 3500: recalls and complaints

NHTSA advisory: park outsideCampaign 23V060000. NHTSA received the report on 9 Feb 2023. 302,067 units. Electrical System / Wiring / Relays/Solenoids

Remedy of campaign 23V060000, in the NHTSA record

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 5 recall campaigns for the 2023 Ram 3500. The newest campaign is 24V413000. NHTSA received the report on 6 Jun 2024. The NHTSA record gives the component Power Train / Manual Transmission. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V413000, in the NHTSA record

Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

5 campaigns, newest first. 798,607 units in total.

24V4130006 Jun 2024Power Train / Manual Transmission
24V19900014 Mar 2024Air Bags / Frontal / Driver Clockspring/Spiral Cassette
23V79900028 Nov 2023Steering / Steering Control Module
23V65400028 Sep 2023Back Over Prevention / Display Function
23V0600009 Feb 2023Electrical System / Wiring / Relays/SolenoidsAdvisory

24V413000Received 6 Jun 2024. 214 units.
Power Train / Manual Transmission
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Consequence, in the NHTSA record
A loss of drive power or a loss of park function increase the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 63B. Owner notification date in the NHTSA record: 20 Jun 2024.
24V199000Received 14 Mar 2024. 38,164 units.
Air Bags / Frontal / Driver Clockspring/Spiral Cassette
Defect, in the NHTSA record
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence, in the NHTSA record
An air bag that does not deploy in a crash can increase the risk of injury.
Remedy, in the NHTSA record
Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Report filed by Chrysler (FCA US, LLC) (Stellantis). Manufacturer campaign number 14B,33B,34B,35B,36B. Owner notification date in the NHTSA record: 11 Apr 2024.
23V799000Received 28 Nov 2023. 185,251 units.
Steering / Steering Control Module
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence, in the NHTSA record
Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number B2A & D5A. Owner notification date in the NHTSA record: 19 Dec 2023.
23V654000Received 28 Sep 2023. 272,911 units.
Back Over Prevention / Display Function
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence, in the NHTSA record
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 97A. Owner notification date in the NHTSA record: 24 Oct 2023.
23V060000Received 9 Feb 2023. 302,067 units.
Electrical System / Wiring / Relays/SolenoidsPark-outside advisory
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Consequence, in the NHTSA record
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 13A. Owner notification date in the NHTSA record: 4 Apr 2023.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2023 Ram 3500The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2023 Ram 3500: recalls and complaints. https://recallregister.com/vehicle/ram/3500/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Chrysler (FCA US, LLC)

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 Ram 3500?: 798,607 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ram 3500 have for all model years?: NHTSA lists 62 recall campaigns for the Ram 3500, model years 2007 to 2026. 5 of them name the 2023 model year.
Is an NHTSA investigation of the 2023 Ram 3500 open?: The NHTSA investigation file has no investigation that names this model year.