2019 Peterbilt 389: recalls and complaints

NHTSA lists 6 recall campaigns for the 2019 Peterbilt 389. The newest campaign is 22V277000. NHTSA received the report on 25 Apr 2022. The NHTSA record gives the component Steering / Critical Fasteners. NHTSA has 1 complaint on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V277000, in the NHTSA record

Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 589,187 units in total.

22V27700025 Apr 2022Steering / Critical Fasteners
21V90600019 Nov 2021Electrical System / Software
20V1990006 Apr 2020Electronic Stability Control (ESC)
20V1300004 Mar 2020Electrical System / 12v/24v/48v Battery / Cables
18V93100021 Dec 2018Power Train / Clutch Assembly
18V65700021 Sep 2018Engine and Engine Cooling / Engine / Diesel

22V277000Received 25 Apr 2022. 17,641 units.
Steering / Critical Fasteners
Defect, in the NHTSA record
PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Consequence, in the NHTSA record
Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy, in the NHTSA record
Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 22 PBB and 22 KWB.
Report filed by PACCAR Incorporated. Manufacturer campaign number 22 PBB and 22 KWB. Owner notification date in the NHTSA record: 8 Nov 2022.
21V906000Received 19 Nov 2021. 908 units.
Electrical System / Software
Defect, in the NHTSA record
PACCAR Incorporated (PACCAR) is recalling certain 2019-2022 Kenworth T880, W990, Peterbilt 567, 579, 389, and 2022 Peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
Consequence, in the NHTSA record
Unintended vehicle movement can increase the risk of a crash or injury.
Remedy, in the NHTSA record
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on January 3, 2022. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth); or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWG and 21PBM.
Report filed by PACCAR Incorporated. Manufacturer campaign number 21KWG and 21PBM. Owner notification date in the NHTSA record: 3 Jan 2022.
20V199000Received 6 Apr 2020. 460,515 units.
Electronic Stability Control (ESC)
Defect, in the NHTSA record
PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
Consequence, in the NHTSA record
If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy, in the NHTSA record
PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
Report filed by PACCAR Incorporated. Manufacturer campaign number 20pbc AND 20KWB. Owner notification date in the NHTSA record: 26 May 2020.
20V130000Received 4 Mar 2020. 35,671 units.
Electrical System / 12v/24v/48v Battery / Cables
Defect, in the NHTSA record
PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Consequence, in the NHTSA record
An electrical short circuit can increase the risk of a fire.
Remedy, in the NHTSA record
PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.
Report filed by PACCAR Incorporated. Manufacturer campaign number 20PBA. Owner notification date in the NHTSA record: 30 Apr 2020.
18V931000Received 21 Dec 2018. 25,556 units.
Power Train / Clutch Assembly
Defect, in the NHTSA record
PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence, in the NHTSA record
Unintended movement of a vehicle can increase the risk of a crash.
Remedy, in the NHTSA record
PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.
Report filed by PACCAR Incorporated. Manufacturer campaign number 18PBE; 18KWH. Owner notification date in the NHTSA record: 23 Feb 2019.
18V657000Received 21 Sep 2018. 48,896 units.
Engine and Engine Cooling / Engine / Diesel
Defect, in the NHTSA record
PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.
Consequence, in the NHTSA record
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy, in the NHTSA record
Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
Report filed by PACCAR Incorporated. Manufacturer campaign number 18E081. Owner notification date in the NHTSA record: 21 Nov 2018.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

1 complaint, 1 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2019 Peterbilt 389: component mentions in complaints
Component		Mentions
Tires		1

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 11 Oct 2018

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2019 Peterbilt 389, by the year NHTSA received them. The largest year is 2018, with 1 complaint.

Investigations

NHTSA investigations that name the 2019 Peterbilt 389
Number	Type	Subject	Component	Opened	Closed	Campaign
PE20015	Preliminary evaluation	Quarter Fender Failures	Structure / Frame and Members / Underbody Shields	21 Sep 2020	14 Oct 2021
PE20006	Preliminary evaluation	Intermittent Loss of Power Steering Assist	Steering / Gear Box (Other Than Rack and Pinion)	1 May 2020	27 Mar 2024

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2019 Peterbilt 389The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2019 Peterbilt 389: recalls and complaints. https://recallregister.com/vehicle/peterbilt/389/2019/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: PACCAR Incorporated

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2019 Peterbilt 389?: 589,187 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Peterbilt 389 have for all model years?: NHTSA lists 48 recall campaigns for the Peterbilt 389, model years 2004 to 2025. 6 of them name the 2019 model year.
Which component do the complaints about the 2019 Peterbilt 389 name most often?: Tires: 1 of 1 component mention.
Is an NHTSA investigation of the 2019 Peterbilt 389 open?: No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.