2008 Peterbilt 389: recalls and complaints

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All updates to the register

• 20V1990006 Apr 2020Electronic Stability Control (ESC)
• 15V1320006 Mar 2015Equipment / Other / Labels
• 14V14500025 Mar 2014Service Brakes
• 13V59300025 Nov 2013Equipment / Other / Labels
• 11V12700023 Feb 2011Fuel System, Other / Storage / Tank Assembly
• 10V63400013 Dec 2010Power Train / Axle Assembly
• 10V3080002 Jul 2010Steering / Column
• 08V48700023 Sep 2008Engine and Engine Cooling / Engine / Diesel
• 08V10400010 Mar 2008Trailer Hitches
• 08V0650007 Feb 2008Latches/Locks/Linkages / Doors / Latch
• 08V0020008 Jan 2008Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings
• 07V59100020 Dec 2007Steering / Gear Box / Shaft Sector

1. 20V199000Received 6 Apr 2020. 460,515 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

   Consequence, in the NHTSA record

   If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 20pbc AND 20KWB. Owner notification date in the NHTSA record: 26 May 2020.

2. 15V132000Received 6 Mar 2015. 213,230 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

   Consequence, in the NHTSA record

   If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

   Remedy, in the NHTSA record

   Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 215-D. Owner notification date in the NHTSA record: 19 Jun 2015.

3. 14V145000Received 25 Mar 2014. 474 units.

   Service Brakes

   Defect, in the NHTSA record

   PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to 21.5") tires, however these brake linings are not rated for this configuration. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

   Consequence, in the NHTSA record

   The improper brake configuration could lengthen the braking distance needed to stop the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners and dealers will install new 16.5" x 7" brake shoes with ES-600 linings, free of charge. The recall began on June 20, 2014. Owners may contact at Peterbilt at 1-800-473-8372. Peterbilt's number for this recall is 314-D.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 314-D. Owner notification date in the NHTSA record: 20 Jun 2014.

4. 13V593000Received 25 Nov 2013. 561 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight rating, suitable tire and rim information, and recommended tire pressure information. Without this information, the vehicles do not comply with the requirements of 49 C.F.R. Part 567, "Certification."

   Consequence, in the NHTSA record

   As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.

   Remedy, in the NHTSA record

   Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1-940-591-4000. Peterbilt's number for this campaign is 1113-F.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 1113-F. Owner notification date in the NHTSA record: 10 Feb 2014.

5. 11V127000Received 23 Feb 2011. 4,664 units.

   Fuel System, Other / Storage / Tank Assembly

   Defect, in the NHTSA record

   Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.

   Consequence, in the NHTSA record

   The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.

   Remedy, in the NHTSA record

   Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number E026R. Owner notification date in the NHTSA record: 4 Mar 2011.

6. 10V634000Received 13 Dec 2010. 12,873 units.

   Power Train / Axle Assembly

   Defect, in the NHTSA record

   Paccar is recalling certain model year 2007-2008 kenworth and peterbilt vehicles manufactured from february 2, 2006 through april 30, 2007. The bearing surfaces of the extended lube universal joint that attaches the inter-axle driveline to the drive axle may become prematurely worn due to breakdown of lubrication and/or excessive heat. Prematurely worn bearing surfaces may result in the u-joint becoming loose and/or binding. This condition may result in universal joint failure, allowing the inter-axle driveline to detach from the axle.

   Consequence, in the NHTSA record

   Detachment of the driveline from the axle may cause the vehicle to lose power and become disabled in the roadway. Also, the driveline could drop from the vehicle into the roadway increasing the risk of a crash.

   Remedy, in the NHTSA record

   Paccar is working with its supplier to remedy the vehicles free of charge. The safety recall is expected to begin during february 2011. Owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number K-10KWL P-1201F. Owner notification date in the NHTSA record: 4 Mar 2011.

7. 10V308000Received 2 Jul 2010. 9,697 units.

   Steering / Column

   Defect, in the NHTSA record

   Paccar is recalling certain model year 2008-2010 trucks equipped with trw steering shafts. The circumferential weld around the steering shaft tube that welds the splined tube to the non-splined tube may be mislocated. Mislocation of the circumferential weld may allow the splined tube and non-splined tube to rotate relative to one another during a low speed, high torque turn, possibly resulting in a separation of the two tubes.

   Consequence, in the NHTSA record

   A separation of the splined and non-splined tubes would cause a loss of steering control and increase the risk of a vehicle crash.

   Remedy, in the NHTSA record

   Dealers will inspect the steering shaft using a weld placement gauge provided by trw. Any steering shaft found to have been welded improperly will be replaced free of charge. The safety recall began on july 30, 2010. Owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 10KW-F & 0610-D. Owner notification date in the NHTSA record: 30 Jul 2010.

8. 08V487000Received 23 Sep 2008. 4,883 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   Paccar is recalling 4,883 my 2006-2009 kenworth t600, t660, t800, w900, t2000 and my 2008-2009 peterbilt 365, 367, 379, 384, 386, 387, 388 and 389 trucks. Inadequate stiffness of the diesel particulate filter (dpf) bracket could result in separation of the dpf from the chassis.

   Consequence, in the NHTSA record

   A vehicle crash could occur if another vehicle strikes the dpf on the roadway.

   Remedy, in the NHTSA record

   Paccar is working with caterpillar to repair these vehicles (please see 08e041). Owners may contact caterpillar at 1-800-447-4986 or kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KWD 908G.

9. 08V104000Received 10 Mar 2008. 318 units.

   Trailer Hitches

   Defect, in the NHTSA record

   Paccar is recalling 318 my 2007-2009 kenworth t800, w900, and peterbilt 357, 365, 367, 378, 379, 384, 385, 386,388, and 389 trucks equipped with premier trailer hitch assemblies. The pintle hitch assemblies may have been manufactured in a manner resulting in a reduction of fatigue strength of the pivot pins.

   Consequence, in the NHTSA record

   This reduction of fatigue strength could cause the pivot pin to crack and eventually break, causing the trailer to detach from the truck while in motion, which could cause a crash that could result in personal injury or death.

   Remedy, in the NHTSA record

   Dealers will replace the potentially defective pivot pin free of charge. The recall began on april 18, 2008. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KW4 & 208D. Owner notification date in the NHTSA record: 18 Apr 2008.

10. 08V065000Received 7 Feb 2008. 6,169 units.

    Latches/Locks/Linkages / Doors / Latch

    Defect, in the NHTSA record

    Paccar is recalling 6,169 my 2008 kenworth t300, t660, t800, t2000, w900 and c500 vehicles and my 2008-2009 peterbilt models 365, 367, 384, 387, 388, 389 and 389 kits. Certain door latch assemblies on these vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components." the rotor in some of these door latch assemblies did not receive the proper heat treatment and may be soft.

    Consequence, in the NHTSA record

    In the event of a crash, force could cause the rotor to crack and the door would not have primary or secondary closing security which could possibly lead to injury of the vehicle occupant.

    Remedy, in the NHTSA record

    Paccar is working with trimark and will inspect and replace the door latch if it is found to be defective. The recall began on march 14, 2008. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.

    Report filed by PACCAR INCORPORATED. Manufacturer campaign number 08KW1/108A. Owner notification date in the NHTSA record: 14 Mar 2008.

11. 08V002000Received 8 Jan 2008. 2,794 units.

    Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record

    Certain trucks equipped with eaton synflex eclipse brand extruded nylon air brake hose tubing fail to comply with the requirements of federal motor vehicle safety standard no. 106, "brake hoses." the tubing was manufactured with only four layers of nylon material, instead of the specified five layers.

    Consequence, in the NHTSA record

    The diameter of the hose affects the fittings which may allow air to leak from the brakes and create the potential for a vehicle crash.

    Remedy, in the NHTSA record

    Dealers will inspect the air brake hoses and, if necessary, replace the hoses. The recall began on february 22, 2008. Owner notification schedule for this campaign. Owners may contact kenworth at 1-425-828-5440 or peterbilt at 1-940-591-4196.

    Report filed by PACCAR INCORPORATED. Manufacturer campaign number 07KWF 1207L. Owner notification date in the NHTSA record: 22 Feb 2008.

12. 07V591000Received 20 Dec 2007. 559 units.

    Steering / Gear Box / Shaft Sector

    Defect, in the NHTSA record

    On certain kenworth and peterbilt heavy duty trucks equipped with tas-85 trw steering gears, the inner surface of the outer sector shaft teeth of the steering gears may have an incorrect involute profile, which may lead to chipping and damage of the gearing system.

    Consequence, in the NHTSA record

    This type of damage may cause a "bind/stick" condition in the vehicle steering during a turn increasing the risk of a crash.

    Remedy, in the NHTSA record

    Dealers will repair and replace any suspect tas-85 steering gear assembly free of charge. The recall began on january 9, 2008. Owners may contact kenworth at 425-828-5440 and peterbilt at 940-591-4201.

    Report filed by PACCAR INCORPORATED. Manufacturer campaign number 07KWE & 1107K. Owner notification date in the NHTSA record: 9 Jan 2008.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

13 Jul 2012

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20041
2. 20051
3. 20062
4. 20075
5. 200812
6. 200912
7. 20107
8. 20117
9. 20129
10. 20138
11. 20147
12. 201510
13. 20168
14. 20177
15. 20186
16. 20196
17. 20205
18. 20216
19. 20227
20. 20236
21. 20245
22. 20252

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Peterbilt 389: all model years
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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
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• NHTSA page of the 2008 Peterbilt 389The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2008 Peterbilt 389?

716,737 units in 12 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Peterbilt 389 have for all model years?

NHTSA lists 48 recall campaigns for the Peterbilt 389, model years 2004 to 2025. 12 of them name the 2008 model year.

Which component do the complaints about the 2008 Peterbilt 389 name most often?

Engine: 1 of 1 component mention.

Is an NHTSA investigation of the 2008 Peterbilt 389 open?

No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.