2011 Peterbilt 389: recalls and complaints

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• 20V1990006 Apr 2020Electronic Stability Control (ESC)
• 15V2700008 May 2015Electrical System / Alternator/Generator/Regulator
• 15V1320006 Mar 2015Equipment / Other / Labels
• 15V10800024 Feb 2015Steering / Linkages / Tie Rod Assembly
• 14V14500025 Mar 2014Service Brakes
• 13V59300025 Nov 2013Equipment / Other / Labels
• 11V12700023 Feb 2011Fuel System, Other / Storage / Tank Assembly

1. 20V199000Received 6 Apr 2020. 460,515 units.

   Electronic Stability Control (ESC)

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

   Consequence, in the NHTSA record

   If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 20pbc AND 20KWB. Owner notification date in the NHTSA record: 26 May 2020.

2. 15V270000Received 8 May 2015. 1,494 units.

   Electrical System / Alternator/Generator/Regulator

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

   Consequence, in the NHTSA record

   If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 15KWE and 515-F.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 15KWE and 515-F. Owner notification date in the NHTSA record: 16 Sep 2015.

3. 15V132000Received 6 Mar 2015. 213,230 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."

   Consequence, in the NHTSA record

   If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.

   Remedy, in the NHTSA record

   Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 215-D. Owner notification date in the NHTSA record: 19 Jun 2015.

4. 15V108000Received 24 Feb 2015. 5,141 units.

   Steering / Linkages / Tie Rod Assembly

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.

   Consequence, in the NHTSA record

   Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 215-C. Owner notification date in the NHTSA record: 4 Apr 2016.

5. 14V145000Received 25 Mar 2014. 474 units.

   Service Brakes

   Defect, in the NHTSA record

   PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to 21.5") tires, however these brake linings are not rated for this configuration. Thus, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

   Consequence, in the NHTSA record

   The improper brake configuration could lengthen the braking distance needed to stop the vehicle, increasing the risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners and dealers will install new 16.5" x 7" brake shoes with ES-600 linings, free of charge. The recall began on June 20, 2014. Owners may contact at Peterbilt at 1-800-473-8372. Peterbilt's number for this recall is 314-D.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 314-D. Owner notification date in the NHTSA record: 20 Jun 2014.

6. 13V593000Received 25 Nov 2013. 561 units.

   Equipment / Other / Labels

   Defect, in the NHTSA record

   Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross axle weight rating, suitable tire and rim information, and recommended tire pressure information. Without this information, the vehicles do not comply with the requirements of 49 C.F.R. Part 567, "Certification."

   Consequence, in the NHTSA record

   As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.

   Remedy, in the NHTSA record

   Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1-940-591-4000. Peterbilt's number for this campaign is 1113-F.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 1113-F. Owner notification date in the NHTSA record: 10 Feb 2014.

7. 11V127000Received 23 Feb 2011. 4,664 units.

   Fuel System, Other / Storage / Tank Assembly

   Defect, in the NHTSA record

   Paccar is recalling certain model year 2008-2012 kenworth t2000, t660, t700, t800, and w900, as well as model year 2009-2012 peterbilt 365, 367, 384, 386, 387, 388, 389, and 587 trucks equipped with paccar mx engines. The oil module centrifugal spinner filter cap in the paccar mx engine may become loose, possibly allowing the cap to come off and engine oil to partially discharge from the oil module onto exhaust components.

   Consequence, in the NHTSA record

   The discharge of engine oil onto exhaust components which are hot, such as when the engine is under significant load, may cause a fire.

   Remedy, in the NHTSA record

   Dealers will re-torque the oil module filter cap and install a secondary retention device on the secondary centrifugal spinner filter cap. This service will be performed free of charge. The safety recall is expected to begin during march 2011. Owners may contact kenworth at 1-425-828-5440 and peterbilt at 1-940-591-4196.

   Report filed by PACCAR INCORPORATED. Manufacturer campaign number E026R. Owner notification date in the NHTSA record: 4 Mar 2011.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20041
2. 20051
3. 20062
4. 20075
5. 200812
6. 200912
7. 20107
8. 20117
9. 20129
10. 20138
11. 20147
12. 201510
13. 20168
14. 20177
15. 20186
16. 20196
17. 20205
18. 20216
19. 20227
20. 20236
21. 20245
22. 20252

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Peterbilt 389: all model years
• Peterbilt: 43 model lines

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• NHTSA page of the 2011 Peterbilt 389The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2011 Peterbilt 389?

686,079 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Peterbilt 389 have for all model years?

NHTSA lists 48 recall campaigns for the Peterbilt 389, model years 2004 to 2025. 7 of them name the 2011 model year.

Is an NHTSA investigation of the 2011 Peterbilt 389 open?

The NHTSA investigation file has no investigation that names this model year.