2017 Peterbilt 389: recalls and complaints

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All updates to the register

• 20V1990006 Apr 2020Service Brakes, Air / Antilock / ABS Warning Light
• 20V1300004 Mar 2020Electrical System / 12v/24v/48v Battery / Cables
• 18V65700021 Sep 2018Engine and Engine Cooling / Engine / Diesel
• 17V44300013 Jul 2017Fuel System, Diesel
• 16V8720005 Dec 2016Exterior Lighting / Brake Lights / Switch
• 16V8030004 Nov 2016Tires
• 16V42600010 Jun 2016Electrical System / Ignition / Module

1. 20V199000Received 6 Apr 2020. 460,515 units.

   Service Brakes, Air / Antilock / ABS Warning Light

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."

   Consequence, in the NHTSA record

   If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 20pbc AND 20KWB. Owner notification date in the NHTSA record: 26 May 2020.

2. 20V130000Received 4 Mar 2020. 35,671 units.

   Electrical System / 12v/24v/48v Battery / Cables

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.

   Consequence, in the NHTSA record

   An electrical short circuit can increase the risk of a fire.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 20PBA. Owner notification date in the NHTSA record: 30 Apr 2020.

3. 18V657000Received 21 Sep 2018. 48,896 units.

   Engine and Engine Cooling / Engine / Diesel

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.

   Consequence, in the NHTSA record

   If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 18E081. Owner notification date in the NHTSA record: 21 Nov 2018.

4. 17V443000Received 13 Jul 2017. 1,737 units.

   Fuel System, Diesel

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.

   Consequence, in the NHTSA record

   An engine stall can increase the risk of a crash.

   Remedy, in the NHTSA record

   Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for this recall is C1909.

   Report filed by PACCAR Incorporated. Manufacturer campaign number C1909.

5. 16V872000Received 5 Dec 2016. 2,046 units.

   Exterior Lighting / Brake Lights / Switch

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Peterbilt 325, 330, 337, 348, 365, 367, 386, 389, and 587 vehicles manufactured April 20, 2016, to June 13, 2016. The brake lights may not illuminate when the brakes are applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

   Consequence, in the NHTSA record

   If the brake lights do not illuminate when the brakes are applied, other drivers will be unaware the vehicle is stopping, which can increase the risk of a crash.

   Remedy, in the NHTSA record

   PACCAR will notify owners, and dealers will inspect and replace any brake light switches with date code 08-01760, free of charge. The recall began on January 26, 2017. Owners may contact Peterbilt customer service at 1-940-591-4000. Paccar's number for this recall is 816-F.

   Report filed by PACCAR Incorporated. Manufacturer campaign number 816-F. Owner notification date in the NHTSA record: 26 Jan 2017.

6. 16V803000Received 4 Nov 2016. 202 units.

   Tires

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth K370, T270, T370, T440, T660, T800 trucks manufactured February 2, 2016, to October 13, 2016, and Peterbilt 330, 337, 348, 367, 389, 567, and 579 trucks manufactured March 7, 2016, to October 5, 2016. The affected vehicles are equipped with certain Goodyear LHS Load Range G tires, size 295/75R22.5 G399A, that due to incomplete adhesion, have a tire tread that may partially separate.

   Consequence, in the NHTSA record

   A partial tread separation may increase the risk of a crash.

   Remedy, in the NHTSA record

   Goodyear will notify the owners of the affected Peterbilt and Kenworth vehicles and Goodyear dealers will replace the affected tires, free of charge. The recall began on December 14, 2016. To find a Goodyear dealer, owners should contact Goodyear Consumer Relations at 1-800-592-3267. Consumers may also contact Kenworth customer service at 1-425-828-5000 and Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1016G (PB) (Peterbilt), and 16KWC (Kenworth).

   Report filed by PACCAR Incorporated. Manufacturer campaign number 1016G (PB) & 16KWC. Owner notification date in the NHTSA record: 14 Dec 2016.

7. 16V426000Received 10 Jun 2016. 3,227 units.

   Electrical System / Ignition / Module

   Defect, in the NHTSA record

   PACCAR Incorporated (PACCAR) is recalling certain model year 2017 Kenworth C500, T660, T680, T800, T880, and W900 vehicles manufactured March 9, 2016, to April 26, 2016 and 2017 Peterbilt 320, 365, 367, 389, 567, 579, and 587 vehicles manufactured March 10, 2016, to May 6, 2016. The affected vehicles are equipped with Cummins ISX12 or ISX15 engines and have an engine control module (ECM) that may short circuit, causing the engine to stall without warning without the ability to restart it.

   Consequence, in the NHTSA record

   An engine stall can increase the risk of a crash.

   Remedy, in the NHTSA record

   Cummins will notify owners, and Cummins dealers will replace the defective engine control modules, free of charge. The began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357, Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 16KWB (Kenworth) and 616-C (Peterbilt).

   Report filed by PACCAR Incorporated. Manufacturer campaign number 616-C and 16KWB. Owner notification date in the NHTSA record: 8 Jul 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

Complaints that report a crash

0

Complaints that report a fire

0

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

20 Feb 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20041
2. 20051
3. 20062
4. 20075
5. 200812
6. 200912
7. 20107
8. 20117
9. 20129
10. 20138
11. 20147
12. 201510
13. 20168
14. 20177
15. 20186
16. 20196
17. 20205
18. 20216
19. 20227
20. 20236
21. 20245
22. 20252

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Peterbilt 389: all model years
• Peterbilt: 43 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2017 Peterbilt 389The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2017 Peterbilt 389?

552,294 units in 7 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Peterbilt 389 have for all model years?

NHTSA lists 48 recall campaigns for the Peterbilt 389, model years 2004 to 2025. 7 of them name the 2017 model year.

Which component do the complaints about the 2017 Peterbilt 389 name most often?

Electrical System: 1 of 2 component mentions.

Is an NHTSA investigation of the 2017 Peterbilt 389 open?

No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.