Recall Register

2015 Peterbilt 389: recalls and complaints

NHTSA lists 10 recall campaigns for the 2015 Peterbilt 389. The newest campaign is 20V199000. NHTSA received the report on 6 Apr 2020. The NHTSA record gives the component Electronic Stability Control (ESC). NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 20V199000, in the NHTSA record

PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

10 campaigns, newest first. 719,912 units in total.

  • 20V199000Electronic Stability Control (ESC)
  • 20V130000Electrical System / 12v/24v/48v Battery / Cables
  • 15V740000Tires
  • 15V456000Electrical System / Alternator/Generator/Regulator
  • 15V270000Electrical System / Alternator/Generator/Regulator
  • 15V132000Equipment / Other / Labels
  • 15V108000Steering / Linkages / Tie Rod Assembly
  • 15V036000Electronic Stability Control (ESC)
  • 14V810000Parking Brake / Conventional / Air
  • 14V731000Steering

  1. 20V199000Received . 460,515 units.

    Electronic Stability Control (ESC)

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems," and 136, "Electronic Stability Control System on Heavy Vehicles."
    Consequence, in the NHTSA record
    If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
    Remedy, in the NHTSA record
    PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 20pbc AND 20KWB.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 20pbc AND 20KWB. Owner notification date in the NHTSA record: .

  2. 20V130000Received . 35,671 units.

    Electrical System / 12v/24v/48v Battery / Cables

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
    Consequence, in the NHTSA record
    An electrical short circuit can increase the risk of a fire.
    Remedy, in the NHTSA record
    PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 20PBA.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 20PBA. Owner notification date in the NHTSA record: .

  3. 15V740000Received . 1,876 units.

    Tires

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 Peterbilt 567 auto hauler vehicles. The affected trucks are equipped with Michelin 295/60R22.5 XZA-2 front tires that have a speed rating less than the vehicle is governed to.
    Consequence, in the NHTSA record
    Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 1115P.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 1115P. Owner notification date in the NHTSA record: .

  4. 15V456000Received . 288 units.

    Electrical System / Alternator/Generator/Regulator

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
    Consequence, in the NHTSA record
    If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
    Remedy, in the NHTSA record
    Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. Peterbilt's number for this recall is 715-K.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 715-K. Owner notification date in the NHTSA record: .

  5. 15V270000Received . 1,494 units.

    Electrical System / Alternator/Generator/Regulator

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
    Consequence, in the NHTSA record
    If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
    Remedy, in the NHTSA record
    PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. PACCAR's numbers for this recall are 15KWE and 515-F.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 15KWE and 515-F. Owner notification date in the NHTSA record: .

  6. 15V132000Received . 213,230 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 120, "Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of more than 4,536 kilograms (10,000 pounds)."
    Consequence, in the NHTSA record
    If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
    Remedy, in the NHTSA record
    Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 215-D. Owner notification date in the NHTSA record: .

  7. 15V108000Received . 5,141 units.

    Steering / Linkages / Tie Rod Assembly

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
    Consequence, in the NHTSA record
    Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.
    Remedy, in the NHTSA record
    PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The recall began on April 4, 2016. Owners may contact Peterbilt customer service at 1-940-591-4220. PACCAR's number for this recall is 215-C.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 215-C. Owner notification date in the NHTSA record: .

  8. 15V036000Received . 39 units.

    Electronic Stability Control (ESC)

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 Pride and Class edition vehicles manufactured October 1, 2014, to December 4, 2014, and equipped with electronic stability control (ESC). The affected vehicles were manufactured with an incorrect horn contact plate that may damage the ESC steering angle sensor.
    Consequence, in the NHTSA record
    If the steering angle sensor is damaged, the ESC sensor may malfunction, increasing the risk of a vehicle crash.
    Remedy, in the NHTSA record
    Peterbilt will notify owners, and dealers will replace the horn contact plate and the ESC steering angle sensor, free of charge. The recall began on March 6, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 115A.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 115A. Owner notification date in the NHTSA record: .

  9. 14V810000Received . 1,623 units.

    Parking Brake / Conventional / Air

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 367, 389, 567, 579, and 587 trucks manufactured from May 23, 2014, to February 13, 2015, and 2015 Kenworth T270, T370, T440, T470, T660, T680, T800, T880, and W900 trucks manufactured from May 23, 2014, to February 13, 2015, equipped with certain air brake actuators. The affected vehicles may experience brake drag due to an improperly seated diaphragm in the brake chamber.
    Consequence, in the NHTSA record
    Brake drag may result in a wheel end fire.
    Remedy, in the NHTSA record
    Kenworth and Peterbilt will notify owners, and dealers will inspect and replace the brake chamber, as necessary, free of charge. An interim notice was mailed to owners March 3, 2015. The recall began on May 14, 2015. Owners may contact PACCAR customer service at 1-425-828-5000 (Kenworth), or 1-940-591-4000 (Peterbilt). PACCAR's number for this recall is 14KWP (Kenworth), and 1214L (Peterbilt).

    Report filed by PACCAR Incorporated. Manufacturer campaign number 14KWP & 1214L (PB). Owner notification date in the NHTSA record: .

  10. 14V731000Received . 35 units.

    Steering

    Defect, in the NHTSA record
    PACCAR Incorporated (PACCAR) is recalling certain model year 2015 Peterbilt 389 "Pride and Class" edition trucks manufactured September 30, 2014, to November 3, 2014. In the affected vehicles, the steering wheel may have been installed with an incorrect attachment nut, or the nut may not be have been properly torqued.
    Consequence, in the NHTSA record
    An incorrect or improperly torqued steering wheel attachment nut could allow the steering wheel to come loose, resulting in a loss of vehicle control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    PACCAR will notify owners, and dealers will inspect the steering wheel attachment nut, and replace it and/or tighten it, as necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact PACCAR customer service at 1-940-591-4220 (Peterbilt). PACCAR's number for this recall is 1114K.

    Report filed by PACCAR Incorporated. Manufacturer campaign number 1114K. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2015 Peterbilt 389
NumberTypeSubjectComponentOpenedClosedCampaign
PE20006Preliminary evaluationIntermittent Loss of Power Steering AssistSteering / Gear Box (Other Than Rack and Pinion)1 May 202027 Mar 2024

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20041
  2. 20051
  3. 20062
  4. 20075
  5. 200812
  6. 200912
  7. 20107
  8. 20117
  9. 20129
  10. 20138
  11. 20147
  12. 201510
  13. 20168
  14. 20177
  15. 20186
  16. 20196
  17. 20205
  18. 20216
  19. 20227
  20. 20236
  21. 20245
  22. 20252

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2015 Peterbilt 389: recalls and complaints. https://recallregister.com/vehicle/peterbilt/389/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
PACCAR Incorporated

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2015 Peterbilt 389?
719,912 units in 10 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Peterbilt 389 have for all model years?
NHTSA lists 48 recall campaigns for the Peterbilt 389, model years 2004 to 2025. 10 of them name the 2015 model year.
Is an NHTSA investigation of the 2015 Peterbilt 389 open?
No. The 1 investigation that names this model year has a closing date in the NHTSA file.