Recall Register

2016 MCI J4500: recalls and complaints

NHTSA lists 7 recall campaigns for the 2016 MCI J4500. The newest campaign is 25V853000. NHTSA received the report on 10 Dec 2025. The NHTSA record gives the component Structure / Body / Door. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V853000, in the NHTSA record

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 20,704 units in total.

  1. 25V853000Received . 15,454 units.

    Structure / Body / Door

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
    Consequence, in the NHTSA record
    The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

    Report filed by Motor Coach Industries, Inc. Manufacturer campaign number 22-005. Owner notification date in the NHTSA record: .

  2. 20V242000Received . 641 units.

    Seat Belts

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."
    Consequence, in the NHTSA record
    Inability to use the seat belt may increase the risk of injury in the event of a crash.
    Remedy, in the NHTSA record
    MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 482.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 482. Owner notification date in the NHTSA record: .

  3. 20V233000Received . 2,272 units.

    Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
    Consequence, in the NHTSA record
    A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.
    Remedy, in the NHTSA record
    MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The recall began June 26, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 481.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 481. Owner notification date in the NHTSA record: .

  4. 17V360000Received . 1,100 units.

    Service Brakes, Air

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2014-2017 J4500 motor coaches equipped with ZF front axles. In the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcement. If the brake hose wall reinforcement is damaged, the brake hose may leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
    Consequence, in the NHTSA record
    If the front brake hoses leak, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will notify owners, and dealers will inspect the clamp tightness, replacing any damaged brake hoses, as necessary, free of charge. The recall began on July 14, 2017. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 454.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 454. Owner notification date in the NHTSA record: .

  5. 17V207000Received . 1,165 units.

    Suspension

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.
    Consequence, in the NHTSA record
    If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
    Remedy, in the NHTSA record
    Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall began on June 13, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin 452.

    Report filed by Motor Coach Industries. Manufacturer campaign number Service Bulletin 452. Owner notification date in the NHTSA record: .

  6. 16V510000Received . 63 units.

    Visibility / Glass, Side/Rear

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
    Consequence, in the NHTSA record
    A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
    Remedy, in the NHTSA record
    MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 433B. Owner notification date in the NHTSA record: .

  7. 15V862000Received . 9 units.

    Seats

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2016 MCI J4500 motor coaches manufactured August 26, 2015, to December 3, 2015, and equipped with Kiel passenger seats. During assembly, one of the seat mounting bolts was installed incorrectly.
    Consequence, in the NHTSA record
    In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the seat occupant.
    Remedy, in the NHTSA record
    MCI will notify owners, and dealers will correct the seat mounting, free of charge. The recall began on January 12, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 430.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 430. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20018
  2. 20027
  3. 20039
  4. 20048
  5. 20059
  6. 20068
  7. 20078
  8. 200810
  9. 200911
  10. 201011
  11. 201113
  12. 20127
  13. 20137
  14. 201410
  15. 201510
  16. 20167
  17. 20178
  18. 201813
  19. 201912
  20. 20209
  21. 20215
  22. 20251
  23. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2016 MCI J4500: recalls and complaints. https://recallregister.com/vehicle/mci/j4500/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Motor Coach Industries, Inc

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2016 MCI J4500?
20,704 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the MCI J4500 have for all model years?
NHTSA lists 47 recall campaigns for the MCI J4500, model years 2001 to 2026. 7 of them name the 2016 model year.
Is an NHTSA investigation of the 2016 MCI J4500 open?
The NHTSA investigation file has no investigation that names this model year.