Recall Register

MCI: recalls by model and year

NHTSA lists 98 vehicle recall campaigns for MCI. The register has 26 model lines of the make, model years 1987 to 2026. NHTSA has 12 complaints on file for these model lines. NHTSA also lists 1 child seat, tire or equipment campaign for the make. The equipment pages show it.

Select a model lineNHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Model lines

26 model lines, in the order of the number of complaints.

MCI: recall campaigns and complaints for each model line
Model lineModel yearsCampaignsComplaintsComplaints for each model yearComponent with the most mentions
J4500234730.1Structure
D4500273820.1Service Brakes, Air
E4500181720.1Electrical System
102DL319920.1Suspension
102D319920.1Power Train
D4505234110.0Unknown or Other
D4000252900.0
D4005222100.0
D4000ISTV221200.0
G45005900.0
102EL317400.0
J35006800.0
D45 CRT Le4500.0
D7200.0
D45CRTLE7400.0
DL37200.0
E4500C6200.0
102C37300.0
F35005200.0
J4500C5300.0
102B34300.0
102DLS33200.0
D45CRTELE3300.0
J4500E4200.0
102A33300.0
D45CRTE1200.0

This table compares the model lines of MCI only. The NHTSA files have no sales figures. A model line with more vehicles on the road gets more complaints. This site does not compare one make with a different make.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Newest recall campaigns

The newest 5 of 98.

  1. 25V853000Received . 15,454 units.

    Visibility / Glass, Side/Rear

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
    Consequence, in the NHTSA record
    The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

    Report filed by Motor Coach Industries, Inc. Manufacturer campaign number 22-005. Owner notification date in the NHTSA record: . The campaign has 162 make, model and year entries.

  2. 25V632000Received . 12 units.

    Electrical System / Propulsion System / Traction Battery

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2024 D45CRTE, D45CRTELE, and 2025 J4500E coaches. The high voltage battery may experience a short circuit within the battery module when charging to near or full capacity.
    Consequence, in the NHTSA record
    A short circuit in a high voltage battery increases the risk of a fire.
    Remedy, in the NHTSA record
    Owners are advised to park outside and away from structures until the recall repair is complete. Owners are also advised to avoid charging vehicles above 75% capacity. MCI will either replace the batteries, repurchase the vehicles, offer a vehicle trade-in or a reimbursement, free of charge. Owner notification letters were mailed June 8, 2026. Owners may contact MCI customer service at 1-800-241-2947.

    Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: . The campaign has 3 make, model and year entries.

  3. 25V567000Received . 59 units.

    Electrical System / Propulsion System / Traction Battery

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2020-2021 J4500E, 2021 D45CRTELE, 2023 J4500E, 2023-2024 D45CRTELE, 2024 D45CRTE, and 2025 J4500E buses. An inadequate weld on the high voltage battery busbar and incorrect software may cause the battery module to overheat.
    Consequence, in the NHTSA record
    A battery module that overheats increases the risk of a fire.
    Remedy, in the NHTSA record
    MCI will inspect and replace the battery module as necessary. MCI will also update the BMS software. Owner notification letters were mailed October 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

    Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: . The campaign has 8 make, model and year entries.

  4. 25V457000Received . 321 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
    Consequence, in the NHTSA record
    Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.
    Remedy, in the NHTSA record
    MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

    Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: . The campaign has 6 make, model and year entries.

  5. 24V625000Received . 24 units.

    Electrical System / Propulsion System / Traction Battery

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.
    Consequence, in the NHTSA record
    Battery damage can cause battery cells to short circuit, increasing the risk of a fire.
    Remedy, in the NHTSA record
    MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.

    Report filed by Motor Coach Industries. Manufacturer campaign number R23-14. Owner notification date in the NHTSA record: . The campaign has 1 make, model and year entry.

The list shows the newest 5 of 98 campaigns.

Download all 98 campaigns of MCI (CSV)

Counts by year

Recall campaigns that name MCI vehicles, by the year NHTSA received the report. The largest year is 2009, with 8 campaigns.
Complaints about MCI vehicles, by the year NHTSA received them. The largest year is 2013, with 3 complaints.

Components in the complaints

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

MCI: complaints by component, per 1,000 component mentions
ComponentPer 1,000Mentions
Suspension142.93
Electrical System142.93
Power Train95.22
Engine and Engine Cooling95.22
Unknown or Other95.22
Parking Brake47.61
Service Brakes, Hydraulic47.61
Fuel System, Diesel47.61
Service Brakes47.61
Vehicle Speed Control47.61

Official channels

Cite this page

Recall Register. MCI: recalls by model and year. https://recallregister.com/make/mci/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
Investigations that name the make
12
Units in the campaigns
89,666

Manufacturers in the recall file: Motor Coach Industries, Inc; Motor Coach Industries.

The make name is the name in the NHTSA files. The units of a campaign that names 2 makes are in the figure of each make. How the register is made. Report an error.

Questions

Which MCI model line has the most recall campaigns?
The J4500: 47 campaigns for 23 model years. A line with more model years has more campaigns.
Which MCI model line has the most complaints?
The J4500: 3 complaints for 23 model years. A line with more vehicles on the road gets more complaints.
Which components do the complaints about MCI vehicles name?
Suspension: 3 component mentions. Electrical System: 3 component mentions. Power Train: 2 component mentions.
How many units are in the recall campaigns for MCI?
89,666 units in 98 campaigns. The units of a campaign that names 2 makes are in the figure of each make.