Recall Register

2010 MCI J4500: recalls and complaints

NHTSA lists 11 recall campaigns for the 2010 MCI J4500. The newest campaign is 25V853000. NHTSA received the report on 10 Dec 2025. The NHTSA record gives the component Visibility / Glass, Side/Rear. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V853000, in the NHTSA record

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

11 campaigns, newest first. 33,247 units in total.

  • 25V853000Visibility / Glass, Side/Rear
  • 21V737000Equipment Adaptive/Mobility / Wheelchair Lift/Ramp
  • 19V027000Steering / Hydraulic Power Assist System
  • 15V183000Seat Belts
  • 14V172000Seats
  • 13V498000Electrical System
  • 12V135000Visibility / Glass, Side/Rear
  • 11V524000Electronic Stability Control (ESC)
  • 11V144000Equipment Adaptive/Mobility
  • 10V199000Power Train / Axle Assembly
  • 10V135000Visibility / Windshield Wiper/Washer / Motor

  1. 25V853000Received . 15,454 units.

    Visibility / Glass, Side/Rear

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
    Consequence, in the NHTSA record
    The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

    Report filed by Motor Coach Industries, Inc. Manufacturer campaign number 22-005. Owner notification date in the NHTSA record: .

  2. 21V737000Received . 510 units.

    Equipment Adaptive/Mobility / Wheelchair Lift/Ramp

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
    Consequence, in the NHTSA record
    In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
    Remedy, in the NHTSA record
    Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricon’s Recall Coordinator, at admin21e068@Wabtec.com or by locating the nearest Ricon servicing dealer using the locator on the Ricon website – www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.

    Report filed by Motor Coach Industries. Manufacturer campaign number R21-024. Owner notification date in the NHTSA record: .

  3. 19V027000Received . 2,089 units.

    Steering / Hydraulic Power Assist System

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
    Consequence, in the NHTSA record
    Loss of steering control may increase the risk of a crash.
    Remedy, in the NHTSA record
    MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 469. Owner notification date in the NHTSA record: .

  4. 15V183000Received . 21 units.

    Seat Belts

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2007-2010 MCI E4500 and J4500 motor coaches manufactured November 21, 2006, to August 27, 2009, and equipped with certain Recaro Automotive Seating Ergo M bus driver seats. The affected seats were manufactured in a way that the tether bar may push into the retractor panel door and potentially interfere with the seat belt locking mechanism.
    Consequence, in the NHTSA record
    If the seat belt locking mechanism does not function as intended, the bus driver may not be properly restrained, increasing the risk of personal injury in the event of a crash.
    Remedy, in the NHTSA record
    MCI will notify owners , and dealers will inspect and retrofit the seats free of charge. The recall began on May 14, 2015. Owners may contact MCI customer service at 1-800-241-2947.

    Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: .

  5. 14V172000Received . 957 units.

    Seats

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2009-2014 E4500 and J4500 motorcoaches manufactured October 2008 through October 2013, and equipped with passenger seats with 3-point seat belts. The seat track for the second row passenger seats may be missing a weld at the end of the seat track where it enters the frame structure.
    Consequence, in the NHTSA record
    In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the occupant.
    Remedy, in the NHTSA record
    MCI will notify owners, and dealers will modify the seat anchorage, free of charge. The recall began on May 9, 2014. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is 408.

    Report filed by Motor Coach Industries. Manufacturer campaign number 408. Owner notification date in the NHTSA record: .

  6. 13V498000Received . 10,016 units.

    Electrical System

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
    Consequence, in the NHTSA record
    Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
    Remedy, in the NHTSA record
    MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

    Report filed by Motor Coach Industries. Manufacturer campaign number 401. Owner notification date in the NHTSA record: .

  7. 12V135000Received . 615 units.

    Visibility / Glass, Side/Rear

    Defect, in the NHTSA record
    Motor coach industries, INC (mci) is recalling certain model year 2009-2012 j motor coaches. Due to inadequate bonding, the transom windows (the rear-most windows on each side), may detach from the coach.
    Consequence, in the NHTSA record
    A transom window may detach without warning, increasing the risk of personal injury or property damage.
    Remedy, in the NHTSA record
    Mci will notify owners, and dealers will install mechanical retention clips on the transom windows, free of charge. The safety recall began on june 5, 2012. Owners may contact mci at 1-800-241-2947.

    Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 369. Owner notification date in the NHTSA record: .

  8. 11V524000Received . 1,962 units.

    Electronic Stability Control (ESC)

    Defect, in the NHTSA record
    Motor coach industries (mci) is recalling certain model year 2003, and 2007-2012 e and j models along with model year 2007-2012 d4000, d4005, d4500, d4505, d4000istv motor coaches equipped with meritor wabco electronic stability control (ESC) modules, manufactured from october 2002, through october 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
    Consequence, in the NHTSA record
    If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Mci will notify owners and replace the control module free of charge. The safety recall began on january 4, 2012. Owners may contact mci customer service at 1-800-241-2947.

    Report filed by MOTOR COACH INDUSTRIES, INC. Owner notification date in the NHTSA record: .

  9. 11V144000Received . 27 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Mci is recalling certain model year 2010 j4500 motor coaches manufactured from october 2009 through august 2010, and equipped with braun wheelchair lifts. The electrical and hydraulic lines that service the wheelchair lifts may be routed or clamped in a way that could result in the lines being pinched during lift operation.
    Consequence, in the NHTSA record
    This could result in a fire causing personal injury or property damage.
    Remedy, in the NHTSA record
    Mci will improve the routing and clamping of the hydraulic and electrical lines servicing the braun wheelchair lifts. This service will be performed free of charge. The safety recall began on march 14, 2011. Owners may contact mci customer service at 1-800-241-2947.

    Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 347. Owner notification date in the NHTSA record: .

  10. 10V199000Received . 335 units.

    Power Train / Axle Assembly

    Defect, in the NHTSA record
    Mci is recalling certain model year 2010 d4000, d4005, d4500, d4505, e4500, and j4500 model motor coaches manufactured from september 2009 through may 2010, equipped with arvinmeritor front and tag axle assemblies. The suspect axles may have had improper torque applied to the hub/rotor/wheel adapter bolts during the assembly process. Reduced bolt torque could lead to vibration loosening of the bolt.
    Consequence, in the NHTSA record
    This could result in a loss of the wheel possibly resulting in a crash.
    Remedy, in the NHTSA record
    Mci will notify owners and dealers will repair the motor coaches free of charge. The safety recall began on may 28, 2010. Owners may contact mci at 1-800-241-2947.

    Report filed by MOTOR COACH INDUSTRIES, INC. Manufacturer campaign number 345/346. Owner notification date in the NHTSA record: .

  11. 10V135000Received . 1,261 units.

    Visibility / Windshield Wiper/Washer / Motor

    Defect, in the NHTSA record
    Mci is recalling certain model year 1999-2001, 2007-2011 e4500 and model year 2001-2011 j4500 coaches equipped with doga windshield motors. The windshield wiper motor may fail to operate properly while the wiper system is functioning. If this occurs, the windshield wipers may operate intermittently, operate at a single speed only, or completely stop operating.
    Consequence, in the NHTSA record
    If the windshield wipers stop functioning, the driver's clear field of view may be reduced increasing the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will furnish the parts and labor required to implement the doga-recommended remedies on the affected coaches. This service will be performed free of charge. The safety recall is expected to begin during july 2010. Owners may contact mci customer service at 1-800-241-2947.

    Report filed by MOTOR COACH INDUSTRIES, INC. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20018
  2. 20027
  3. 20039
  4. 20048
  5. 20059
  6. 20068
  7. 20078
  8. 200810
  9. 200911
  10. 201011
  11. 201113
  12. 20127
  13. 20137
  14. 201410
  15. 201510
  16. 20167
  17. 20178
  18. 201813
  19. 201912
  20. 20209
  21. 20215
  22. 20251
  23. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2010 MCI J4500: recalls and complaints. https://recallregister.com/vehicle/mci/j4500/2010/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
29 Sep 2026
Complaint file through
15 May 2019
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Motor Coach Industries, Inc

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2010 MCI J4500?
33,247 units in 11 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the MCI J4500 have for all model years?
NHTSA lists 47 recall campaigns for the MCI J4500, model years 2001 to 2026. 11 of them name the 2010 model year.
Is an NHTSA investigation of the 2010 MCI J4500 open?
The NHTSA investigation file has no investigation that names this model year.