Recall Register

2015 MCI J4500: recalls and complaints

NHTSA lists 10 recall campaigns for the 2015 MCI J4500. The newest campaign is 25V853000. NHTSA received the report on 10 Dec 2025. The NHTSA record gives the component Structure / Body / Door. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V853000, in the NHTSA record

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

10 campaigns, newest first. 23,260 units in total.

  • 25V853000Structure / Body / Door
  • 20V233000Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings
  • 19V027000Steering / Hydraulic Power Assist System
  • 17V360000Service Brakes, Air
  • 17V207000Suspension
  • 16V510000Visibility / Glass, Side/Rear
  • 16V020000Seats
  • 15V389000Power Train / Axle Hubs
  • 15V184000Steering / Linkages / Tie Rod Assembly
  • 15V001000Service Brakes

  1. 25V853000Received . 15,454 units.

    Structure / Body / Door

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
    Consequence, in the NHTSA record
    The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

    Report filed by Motor Coach Industries, Inc. Manufacturer campaign number 22-005. Owner notification date in the NHTSA record: .

  2. 20V233000Received . 2,272 units.

    Service Brakes, Air / Supply / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
    Consequence, in the NHTSA record
    A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.
    Remedy, in the NHTSA record
    MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The recall began June 26, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 481.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 481. Owner notification date in the NHTSA record: .

  3. 19V027000Received . 2,089 units.

    Steering / Hydraulic Power Assist System

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
    Consequence, in the NHTSA record
    Loss of steering control may increase the risk of a crash.
    Remedy, in the NHTSA record
    MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 469. Owner notification date in the NHTSA record: .

  4. 17V360000Received . 1,100 units.

    Service Brakes, Air

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2014-2017 J4500 motor coaches equipped with ZF front axles. In the affected vehicles, the front brake hose routing clamps may have been over-tightened, possibly damaging the brake hose wall reinforcement. If the brake hose wall reinforcement is damaged, the brake hose may leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
    Consequence, in the NHTSA record
    If the front brake hoses leak, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will notify owners, and dealers will inspect the clamp tightness, replacing any damaged brake hoses, as necessary, free of charge. The recall began on July 14, 2017. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 454.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 454. Owner notification date in the NHTSA record: .

  5. 17V207000Received . 1,165 units.

    Suspension

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain 2014 -2016 J4500 vehicles. The front sway bar on these vehicles may crack at the bushing/clamp locations.
    Consequence, in the NHTSA record
    If the sway bar cracks, it can detach from the vehicle, affecting vehicle handling and increasing the risk of a crash.
    Remedy, in the NHTSA record
    Motor Coach Industries (MCI) will notify owners and dealers will replace the sway bar assembly, free of charge. The recall began on June 13, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is Service Bulletin 452.

    Report filed by Motor Coach Industries. Manufacturer campaign number Service Bulletin 452. Owner notification date in the NHTSA record: .

  6. 16V510000Received . 63 units.

    Visibility / Glass, Side/Rear

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
    Consequence, in the NHTSA record
    A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
    Remedy, in the NHTSA record
    MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 433B. Owner notification date in the NHTSA record: .

  7. 16V020000Received . 607 units.

    Seats

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015 and 2011-2016 D4505 coaches manufactured December 15, 2010, to December 4, 2015. The affected buses are equipped with certain Recaro Ergo-M Commercial Bus Driver Seats that have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
    Consequence, in the NHTSA record
    If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
    Remedy, in the NHTSA record
    MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 431. Owner notification date in the NHTSA record: .

  8. 15V389000Received . 232 units.

    Power Train / Axle Hubs

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2014 D4500 vehicles manufactured December 19, 2013, to April 14, 2014, 2013-2014 D4505 vehicles manufactured February 1, 2013, to April 22, 2014, and 2013-2015 J4500 vehicles manufactured November 26, 2013, to May 22, 2015. The affected motorcoaches are equipped with hub carriers that may have areas of porosity which could result in the hub carrier leaking oil or cracking.
    Consequence, in the NHTSA record
    Cracks in the hub may result in hub failure, which could cause a loss of vehicle control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will notify owners, and dealers will begin a routine inspection process to identify any hub carrier leaks. When parts become available, the affected hub carriers will be replaced, free of charge. The recall began on August 4, 2015. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 425.

    Report filed by Motor Coach Industries. Manufacturer campaign number SB 425. Owner notification date in the NHTSA record: .

  9. 15V184000Received . 131 units.

    Steering / Linkages / Tie Rod Assembly

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2014 J4500 and model year 2015 D4000ISTV, D4005, D4500, and D4505 motor coaches manufactured August 26, 2014, to December 3, 2014. The affected motor coaches have front and steerable tag axles whose tie rod nuts may be improperly torqued.
    Consequence, in the NHTSA record
    If the tie rod nuts are not properly torqued, the tie rod may not be adequately secured, resulting in a loss of vehicle control and increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will notify owners, and dealers will inspect the tie rod nut torque, replacing the parts as necessary, free of charge. The recall began on April 15, 2015. Owners may contact MCI customer service at 1-800-241-2947.

    Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: .

  10. 15V001000Received . 147 units.

    Service Brakes

    Defect, in the NHTSA record
    Motor Coach Industries (MCI) is recalling certain model year 2013-2015 MCI J4500 motor coaches manufactured July 83, 2013, to December 19, 2014 and equipped with ZF axles and independent front suspension. The routing and clamping of the steering axle brake hose to the steering axle brake chamber may allow the brake hose to rub the front tire or contact and rub the upper control arm.
    Consequence, in the NHTSA record
    The rubbing may wear a hole into the brake hose resulting in a loss of air pressure in the front brake chamber, reducing brake performance and increasing the risk of a crash.
    Remedy, in the NHTSA record
    MCI will notify owners. The remedy for this recall is still under development. The recall began on March 2, 2015. Owners may contact MCI customer service at 1-800-241-2947.

    Report filed by Motor Coach Industries. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20018
  2. 20027
  3. 20039
  4. 20048
  5. 20059
  6. 20068
  7. 20078
  8. 200810
  9. 200911
  10. 201011
  11. 201113
  12. 20127
  13. 20137
  14. 201410
  15. 201510
  16. 20167
  17. 20178
  18. 201813
  19. 201912
  20. 20209
  21. 20215
  22. 20251
  23. 20261

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2015 MCI J4500: recalls and complaints. https://recallregister.com/vehicle/mci/j4500/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Motor Coach Industries, Inc

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2015 MCI J4500?
23,260 units in 10 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the MCI J4500 have for all model years?
NHTSA lists 47 recall campaigns for the MCI J4500, model years 2001 to 2026. 10 of them name the 2015 model year.
Is an NHTSA investigation of the 2015 MCI J4500 open?
The NHTSA investigation file has no investigation that names this model year.