2014 Mazda CX-9: recalls and complaints

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All updates to the register

1. 18V717000Received 12 Oct 2018. 155,436 units.

   Air Bags / Frontal / Passenger Side / Inflator ModuleDo-not-drive advisory

   Defect, in the NHTSA record

   Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

   Consequence, in the NHTSA record

   An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

   Remedy, in the NHTSA record

   Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.

   Report filed by Mazda North American Operations. Manufacturer campaign number 1317F. Owner notification date in the NHTSA record: 9 Nov 2018.

2. 16V203000Received 11 Apr 2016. 578 units.

   Steering

   Defect, in the NHTSA record

   Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

   Consequence, in the NHTSA record

   If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.

   Report filed by Mazda North American Operations. Manufacturer campaign number 9316D. Owner notification date in the NHTSA record: 10 May 2016.

3. 15V451000Received 20 Jul 2015. 193,484 units.

   Suspension / Front / Control Arm / Lower Ball Joint

   Defect, in the NHTSA record

   Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

   Consequence, in the NHTSA record

   Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

   Remedy, in the NHTSA record

   Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 8515G.

   Report filed by Mazda North American Operations. Manufacturer campaign number 8515G. Owner notification date in the NHTSA record: 14 Sep 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2014 Mazda CX-9
• All 2014 vehicles

The table shows the 10 components with the most mentions, of 15.

Complaints that report a crash

1

Complaints that report a fire

1

Injuries in the complaints

0

Deaths in the complaints

0

Date of the newest complaint

20 Nov 2024

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20074
2. 20085
3. 20096
4. 20106
5. 20114
6. 20124
7. 20134
8. 20143
9. 20152
10. 20160
11. 20170
12. 20182
13. 20192
14. 20201
15. 20211
16. 20220
17. 20230

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Mazda CX-9: all model years
• Mazda: 40 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2014 Mazda CX-9The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2014 Mazda CX-9?

349,498 units in 3 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Mazda CX-9 have for all model years?

NHTSA lists 13 recall campaigns for the Mazda CX-9, model years 2007 to 2023. 3 of them name the 2014 model year.

Which component do the complaints about the 2014 Mazda CX-9 name most often?

Engine: 19 of 73 component mentions, or 260.3 per 1,000. For all 2014 vehicles the figure is 145.4 per 1,000.

Is an NHTSA investigation of the 2014 Mazda CX-9 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.