2021 Mazda CX-9: recalls and complaints
NHTSA lists 1 recall campaign for the 2021 Mazda CX-9. The campaign is 21V750000. NHTSA received the report on 27 Sep 2021. The NHTSA record gives the component Seats / Mid/Rear Assembly. NHTSA has 39 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of campaign 21V750000, in the NHTSA record
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 8,648 units in total.
21V750000Received . 8,648 units.
Seats / Mid/Rear Assembly
- Defect, in the NHTSA record
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
- Consequence, in the NHTSA record
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
- Remedy, in the NHTSA record
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Report filed by Mazda North American Operations. Manufacturer campaign number 5221I. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
39 complaints, 51 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2021 Mazda CX-9
- All 2021 vehicles
| Component | 2021 CX-9 | All 2021 vehicles | CX-9, all years | Mentions |
|---|---|---|---|---|
| Engine | 392.2 | 137.9 | 194.3 | 20 |
| Unknown or Other | 117.6 | 100.7 | 65.3 | 6 |
| Service Brakes | 78.4 | 53.3 | 224.8 | 4 |
| Forward Collision Avoidance | 78.4 | 92.8 | 13.6 | 4 |
| Power Train | 78.4 | 104 | 88.7 | 4 |
| Vehicle Speed Control | 58.8 | 28.2 | 18.5 | 3 |
| Back Over Prevention | 39.2 | 18.8 | 7.1 | 2 |
| Air Bags | 39.2 | 31.5 | 73.5 | 2 |
| Steering | 19.6 | 40.7 | 33.2 | 1 |
| Visibility/Wiper | 19.6 | 26.1 | 9.3 | 1 |
The table shows the 10 components with the most mentions, of 14.
- Complaints that report a crash
- 7
- Complaints that report a fire
- 0
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 12 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Mazda recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2021 Mazda CX-9The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2021 Mazda CX-9: recalls and complaints. https://recallregister.com/vehicle/mazda/cx-9/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Mazda North American Operations
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2021 Mazda CX-9?
- 8,648 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Mazda CX-9 have for all model years?
- NHTSA lists 13 recall campaigns for the Mazda CX-9, model years 2007 to 2023. 1 of them names the 2021 model year.
- Which component do the complaints about the 2021 Mazda CX-9 name most often?
- Engine: 20 of 51 component mentions, or 392.2 per 1,000. For all 2021 vehicles the figure is 137.9 per 1,000.
- Is an NHTSA investigation of the 2021 Mazda CX-9 open?
- The NHTSA investigation file has no investigation that names this model year.