2020 Jeep Cherokee: recalls and complaints
NHTSA lists 3 recall campaigns for the 2020 Jeep Cherokee. The newest campaign is 26V290000. NHTSA received the report on 7 May 2026. The NHTSA record gives the component Power Train. NHTSA has no complaint on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 26V290000, in the NHTSA record
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 386,615 units in total.
26V290000Received . 61,711 units.
Power Train
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
- Consequence, in the NHTSA record
A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
- Remedy, in the NHTSA record
Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 40D.
20V191000Received . 319,610 units.
Back Over Prevention / Sensing System / Camera
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Consequence, in the NHTSA record
The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy, in the NHTSA record
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W30-W37.
19V637000Received . 5,294 units.
Steering / Rack and Pinion / Rack
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
- Consequence, in the NHTSA record
A loss of steering control increases the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number V99. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
The NHTSA complaint file has no complaint for this model year.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
- 19730
- 19743
- 19755
- 19764
- 19771
- 19782
- 19792
- 19803
- 19812
- 19822
- 19831
- 19843
- 19853
- 19864
- 19875
- 19880
- 19893
- 19905
- 19915
- 19921
- 19933
- 19945
- 19956
- 19966
- 19974
- 19985
- 19992
- 20001
- 20012
- 20060
- 201413
- 201511
- 20169
- 20176
- 20187
- 201911
- 20203
- 20214
- 20223
- 20231
- 20264
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2020 Jeep CherokeeThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2020 Jeep Cherokee: recalls and complaints. https://recallregister.com/vehicle/jeep/cherokee/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 29 Mar 2018
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US, LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2020 Jeep Cherokee?
- 386,615 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Jeep Cherokee have for all model years?
- NHTSA lists 93 recall campaigns for the Jeep Cherokee, model years 1973 to 2026. 3 of them name the 2020 model year.
- Is an NHTSA investigation of the 2020 Jeep Cherokee open?
- The NHTSA investigation file has no investigation that names this model year.