2014 Jeep Cherokee: recalls and complaints

NHTSA advisory: park outsideCampaign 23V338000. NHTSA received the report on 11 May 2023. 132,099 units. Structure / Body / Hatchback/Liftgate

Remedy of campaign 23V338000, in the NHTSA record

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 13 recall campaigns for the 2014 Jeep Cherokee. The newest campaign is 23V338000. NHTSA received the report on 11 May 2023. The NHTSA record gives the component Structure / Body / Hatchback/Liftgate. NHTSA has 2,647 complaints on file for this model year. 3 NHTSA investigations name this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

13 campaigns, newest first. 7,421,524 units in total.

23V33800011 May 2023Structure / Body / Hatchback/LiftgateAdvisory
20V34300011 Jun 2020Power Train / Driveline / Differential Unit
19V44700013 Jun 2019Power Train / Automatic Transmission
18V33200017 May 2018Electrical System / Software
17V82400021 Dec 2017Equipment
16V59000010 Aug 2016Seats / Mid/Rear Assembly
16V52900012 Jul 2016Power Train / Automatic Transmission
15V50900012 Aug 2015Visibility / Windshield Wiper/Washer
15V46100023 Jul 2015Equipment / Electrical / Radio/Tape Deck/Cd Etc.
15V39300022 Jun 2015Structure / Body / Hatchback/Liftgate
15V04100028 Jan 2015Air Bags / Side/Window / Curtain
14V3920002 Jul 2014Suspension / Rear / Shock Absorber
14V2930004 Jun 2014Forward Collision Avoidance / Adaptive Cruise Control

23V338000Received 11 May 2023. 132,099 units.
Structure / Body / Hatchback/LiftgatePark-outside advisory
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Consequence, in the NHTSA record
A fire while parked or driving can increase the risk of injury.
Remedy, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 49A. Owner notification date in the NHTSA record: 1 Mar 2024.
20V343000Received 11 Jun 2020. 67,248 units.
Power Train / Driveline / Differential Unit
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Consequence, in the NHTSA record
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy, in the NHTSA record
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W47. Owner notification date in the NHTSA record: 14 Jul 2020.
19V447000Received 13 Jun 2019. 81,615 units.
Power Train / Automatic Transmission
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
Consequence, in the NHTSA record
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number V69. Owner notification date in the NHTSA record: 8 Aug 2019.
18V332000Received 17 May 2018. 4,815,661 units.
Electrical System / Software
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence, in the NHTSA record
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: 4 Jun 2018.
17V824000Received 21 Dec 2017. 61,791 units.
Equipment
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence, in the NHTSA record
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy, in the NHTSA record
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T82. Owner notification date in the NHTSA record: 14 Feb 2018.
16V590000Received 10 Aug 2016. 1,827 units.
Seats / Mid/Rear Assembly
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Consequence, in the NHTSA record
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S63. Owner notification date in the NHTSA record: 3 Oct 2016.
16V529000Received 12 Jul 2016. 329,540 units.
Power Train / Automatic Transmission
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence, in the NHTSA record
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S55. Owner notification date in the NHTSA record: 2 Nov 2016.
15V509000Received 12 Aug 2015. 158,684 units.
Visibility / Windshield Wiper/Washer
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).
Consequence, in the NHTSA record
BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R39. Owner notification date in the NHTSA record: 15 Dec 2015.
15V461000Received 23 Jul 2015. 1,416,903 units.
Equipment / Electrical / Radio/Tape Deck/Cd Etc.
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence, in the NHTSA record
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy, in the NHTSA record
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R40. Owner notification date in the NHTSA record: 25 Aug 2015.
15V393000Received 22 Jun 2015. 99,399 units.
Structure / Body / Hatchback/Liftgate
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.
Consequence, in the NHTSA record
A short circuit in the liftgate control module may result in a fire.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R27. Owner notification date in the NHTSA record: 26 Oct 2015.
15V041000Received 28 Jan 2015. 230,290 units.
Air Bags / Side/Window / Curtain
Defect, in the NHTSA record
Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.
Consequence, in the NHTSA record
If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R05. Owner notification date in the NHTSA record: 4 Mar 2015.
14V392000Received 2 Jul 2014. 20,347 units.
Suspension / Rear / Shock Absorber
Defect, in the NHTSA record
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence, in the NHTSA record
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Report filed by Chrysler Group LLC. Manufacturer campaign number P37. Owner notification date in the NHTSA record: 15 Sep 2014.
14V293000Received 4 Jun 2014. 6,120 units.
Forward Collision Avoidance / Adaptive Cruise Control
Defect, in the NHTSA record
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
Consequence, in the NHTSA record
The unintended continued acceleration may increase the risk of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Report filed by Chrysler Group LLC. Manufacturer campaign number P31. Owner notification date in the NHTSA record: 27 Jun 2014.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

2,647 complaints, 3,972 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

2014 Jeep Cherokee
All 2014 vehicles

2014 Jeep Cherokee: complaints by component, per 1,000 component mentions
Component	2014 Cherokee	All 2014 vehicles	Cherokee, all years	Mentions
Power Train	370.1	130.3	269	1,470
Engine	129.7	145.4	103.2	515
Electrical System	113.5	117.7	114.4	451
Unknown or Other	71.2	86.3	84.5	283
Fuel/Propulsion System	46.8	42.5	18.8	186
Vehicle Speed Control	46.6	33.3	45.8	185
Service Brakes	46.3	52.2	31.8	184
Steering	31	72.5	31.6	123
Structure	27.7	38	42.3	110
Electronic Stability Control (ESC)	22.2	20.8	12.3	88

The table shows the 10 components with the most mentions, of 32.

Complaints that report a crash: 56
Complaints that report a fire: 16
Injuries in the complaints: 39
Deaths in the complaints: 0
Date of the newest complaint: 28 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2014 Jeep Cherokee, by the year NHTSA received them. The largest year is 2016, with 398 complaints.

Investigations

NHTSA investigations that name the 2014 Jeep Cherokee
Number	Type	Subject	Component	Opened	Closed	Campaign
PE22009	Preliminary evaluation	Electronic Parking Brake Water Ingress	Parking Brake / Electrical	22 Jul 2022	29 Oct 2023
EA21002	Engineering analysis	Desiccated Air Bag Inflator Rupture	Air Bags / Frontal / Driver Side / Inflator Module	17 Sep 2021	Open
RQ15004	Recall query	Software security vulnerability	Electrical System / Software	24 Jul 2015	5 Jan 2016	15V508000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2014 Jeep CherokeeThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2014 Jeep Cherokee: recalls and complaints. https://recallregister.com/vehicle/jeep/cherokee/2014/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Chrysler (FCA US, LLC)

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2014 Jeep Cherokee?: 7,421,524 units in 13 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Jeep Cherokee have for all model years?: NHTSA lists 93 recall campaigns for the Jeep Cherokee, model years 1973 to 2026. 13 of them name the 2014 model year.
Which component do the complaints about the 2014 Jeep Cherokee name most often?: Power Train: 1,470 of 3,972 component mentions, or 370.1 per 1,000. For all 2014 vehicles the figure is 130.3 per 1,000.
Is an NHTSA investigation of the 2014 Jeep Cherokee open?: 1 investigation has no closing date in the NHTSA file, of 3 that name this model year.