2016 Jeep Cherokee: recalls and complaints

NHTSA advisory: park outsideCampaign 23V338000. NHTSA received the report on 11 May 2023. 132,099 units. Structure / Body / Hatchback/Liftgate

Remedy of campaign 23V338000, in the NHTSA record

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Park-outside advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 9 recall campaigns for the 2016 Jeep Cherokee. The newest campaign is 23V338000. NHTSA received the report on 11 May 2023. The NHTSA record gives the component Structure / Body / Hatchback/Liftgate. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

9 campaigns, newest first. 5,138,471 units in total.

23V33800011 May 2023Structure / Body / Hatchback/LiftgateAdvisory
23V30200027 Apr 2023Power Train / Automatic Transmission
20V34300011 Jun 2020Power Train / Driveline / Differential Unit
18V33200017 May 2018Electrical System / Software
17V82400021 Dec 2017Equipment
16V59000010 Aug 2016Seats / Mid/Rear Assembly
16V28400011 May 2016Power Train / Axle Assembly / Axle Shaft
16V28700011 May 2016Power Train / Axle Assembly / Axle Shaft
15V8260009 Dec 2015Structure / Body / Hatchback/Liftgate

23V338000Received 11 May 2023. 132,099 units.
Structure / Body / Hatchback/LiftgatePark-outside advisory
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Consequence, in the NHTSA record
A fire while parked or driving can increase the risk of injury.
Remedy, in the NHTSA record
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 49A. Owner notification date in the NHTSA record: 1 Mar 2024.
23V302000Received 27 Apr 2023. 25,980 units.
Power Train / Automatic Transmission
Defect, in the NHTSA record
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Consequence, in the NHTSA record
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy, in the NHTSA record
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 45A. Owner notification date in the NHTSA record: 11 May 2023.
20V343000Received 11 Jun 2020. 67,248 units.
Power Train / Driveline / Differential Unit
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Consequence, in the NHTSA record
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy, in the NHTSA record
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W47. Owner notification date in the NHTSA record: 14 Jul 2020.
18V332000Received 17 May 2018. 4,815,661 units.
Electrical System / Software
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence, in the NHTSA record
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: 4 Jun 2018.
17V824000Received 21 Dec 2017. 61,791 units.
Equipment
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence, in the NHTSA record
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy, in the NHTSA record
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T82. Owner notification date in the NHTSA record: 14 Feb 2018.
16V590000Received 10 Aug 2016. 1,827 units.
Seats / Mid/Rear Assembly
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Consequence, in the NHTSA record
Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S63. Owner notification date in the NHTSA record: 3 Oct 2016.
16V284000Received 11 May 2016. 1,029 units.
Power Train / Axle Assembly / Axle Shaft
Defect, in the NHTSA record
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Consequence, in the NHTSA record
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S39. Owner notification date in the NHTSA record: 30 Jun 2016.
16V287000Received 11 May 2016. 52 units.
Power Train / Axle Assembly / Axle Shaft
Defect, in the NHTSA record
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Consequence, in the NHTSA record
A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S38. Owner notification date in the NHTSA record: 30 Jun 2016.
15V826000Received 9 Dec 2015. 32,784 units.
Structure / Body / Hatchback/Liftgate
Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Consequence, in the NHTSA record
A short circuit in the module increases the risk of a fire.
Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on February 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R67. This recall is superseded by NHTSA recall 23V-338.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R67. Owner notification date in the NHTSA record: 1 Feb 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2016 Jeep Cherokee
Number	Type	Subject	Component	Opened	Closed	Campaign
PE22009	Preliminary evaluation	Electronic Parking Brake Water Ingress	Parking Brake / Electrical	22 Jul 2022	29 Oct 2023
EA21002	Engineering analysis	Desiccated Air Bag Inflator Rupture	Air Bags / Frontal / Driver Side / Inflator Module	17 Sep 2021	Open

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2016 Jeep CherokeeThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2016 Jeep Cherokee: recalls and complaints. https://recallregister.com/vehicle/jeep/cherokee/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Chrysler (FCA US, LLC)

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2016 Jeep Cherokee?: 5,138,471 units in 9 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Jeep Cherokee have for all model years?: NHTSA lists 93 recall campaigns for the Jeep Cherokee, model years 1973 to 2026. 9 of them name the 2016 model year.
Is an NHTSA investigation of the 2016 Jeep Cherokee open?: 1 investigation has no closing date in the NHTSA file, of 2 that name this model year.