Recall Register

2017 Jeep Cherokee: recalls and complaints

NHTSA lists 6 recall campaigns for the 2017 Jeep Cherokee. The newest campaign is 25V011000. NHTSA received the report on 29 Apr 2025. The NHTSA record gives the component Power Train. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V011000, in the NHTSA record

Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 4,994,349 units in total.

  • 25V011000Power Train
  • 23V302000Power Train / Automatic Transmission
  • 20V343000Power Train / Driveline / Differential Unit
  • 18V332000Electrical System / Software
  • 17V543000Equipment / Other / Labels
  • 16V799000Air Bags / Knee Bolster

  1. 25V011000Received . 63,130 units.

    Power Train

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
    Consequence, in the NHTSA record
    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
    Remedy, in the NHTSA record
    Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 01C. Owner notification date in the NHTSA record: .

  2. 23V302000Received . 25,980 units.

    Power Train / Automatic Transmission

    Defect, in the NHTSA record
    Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
    Consequence, in the NHTSA record
    A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
    Remedy, in the NHTSA record
    FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.

    Report filed by Chrysler (FCA US, LLC). Manufacturer campaign number 45A. Owner notification date in the NHTSA record: .

  3. 20V343000Received . 67,248 units.

    Power Train / Driveline / Differential Unit

    Defect, in the NHTSA record
    Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
    Consequence, in the NHTSA record
    A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
    Remedy, in the NHTSA record
    FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number W47. Owner notification date in the NHTSA record: .

  4. 18V332000Received . 4,815,661 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
    Consequence, in the NHTSA record
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy, in the NHTSA record
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: .

  5. 17V543000Received . 22,242 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
    Consequence, in the NHTSA record
    The missing tire and rim designation information may lead to an incorrect combination being installed on the vehicle, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Chrysler will notify owners and will provide a corrected certification label, free of charge. The recall began October 13, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T53.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T53. Owner notification date in the NHTSA record: .

  6. 16V799000Received . 88 units.

    Air Bags / Knee Bolster

    Defect, in the NHTSA record
    Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Improper welds on the driver's knee air bag inflator may prevent the air bag from properly inflating.
    Consequence, in the NHTSA record
    If the driver's knee air bag does not properly inflate, there is an increased risk of injury in the event of a crash.
    Remedy, in the NHTSA record
    Chrysler will notify owners, and dealers will replace the driver's knee air bag module, free of charge. The recall began November 9, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S84.

    Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S84. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2017 Jeep Cherokee
NumberTypeSubjectComponentOpenedClosedCampaign
EA21002Engineering analysisDesiccated Air Bag Inflator RuptureAir Bags / Frontal / Driver Side / Inflator Module17 Sep 2021Open

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19730
  2. 19743
  3. 19755
  4. 19764
  5. 19771
  6. 19782
  7. 19792
  8. 19803
  9. 19812
  10. 19822
  11. 19831
  12. 19843
  13. 19853
  14. 19864
  15. 19875
  16. 19880
  17. 19893
  18. 19905
  19. 19915
  20. 19921
  21. 19933
  22. 19945
  23. 19956
  24. 19966
  25. 19974
  26. 19985
  27. 19992
  28. 20001
  29. 20012
  30. 20060
  31. 201413
  32. 201511
  33. 20169
  34. 20176
  35. 20187
  36. 201911
  37. 20203
  38. 20214
  39. 20223
  40. 20231
  41. 20264

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2017 Jeep Cherokee: recalls and complaints. https://recallregister.com/vehicle/jeep/cherokee/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Chrysler (FCA US, LLC)

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 Jeep Cherokee?
4,994,349 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Jeep Cherokee have for all model years?
NHTSA lists 93 recall campaigns for the Jeep Cherokee, model years 1973 to 2026. 6 of them name the 2017 model year.
Is an NHTSA investigation of the 2017 Jeep Cherokee open?
1 investigation has no closing date in the NHTSA file, of 1 that name this model year.