Recall Register

2017 Infiniti Q50: recalls and complaints

NHTSA lists 4 recall campaigns for the 2017 Infiniti Q50. The newest campaign is 24V470000. NHTSA received the report on 21 Jun 2024. The NHTSA record gives the component Power Train / Driveline / Driveshaft. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 24V470000, in the NHTSA record

Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 3,319,175 units in total.

  • 24V470000Power Train / Driveline / Driveshaft
  • 17V571000Air Bags / Frontal / Driver Side / Inflator Module
  • 17V476000Electrical System / Software
  • 16V244000Air Bags / Sensor / Occupant Classification

  1. 24V470000Received . 7,222 units.

    Power Train / Driveline / Driveshaft

    Defect, in the NHTSA record
    Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
    Consequence, in the NHTSA record
    A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
    Remedy, in the NHTSA record
    Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.

    Report filed by Nissan North America, Inc.. Manufacturer campaign number R24A5, R24A7. Owner notification date in the NHTSA record: .

  2. 17V571000Received . 814 units.

    Air Bags / Frontal / Driver Side / Inflator Module

    Defect, in the NHTSA record
    Nissan North America (Nissan) is recalling certain 2017 Infiniti Q50 and Q50 Hybrid vehicles. The driver's frontal air bag inflator may have been improperly welded.
    Consequence, in the NHTSA record
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator may crack and release the gas needed to properly deploy the air bag, increasing the risk of injury.
    Remedy, in the NHTSA record
    Nissan will notify owners, and dealers will replace the driver side air bag inflator, free of charge. The recall began October 30, 2017. Owners may contact Infiniti customer service at 1-800-662-6200, option 7.

    Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .

  3. 17V476000Received . 14,192 units.

    Electrical System / Software

    Defect, in the NHTSA record
    Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
    Consequence, in the NHTSA record
    An engine stall can increase the risk of a crash.
    Remedy, in the NHTSA record
    Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.

    Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .

  4. 16V244000Received . 3,296,947 units.

    Air Bags / Sensor / Occupant Classification

    Defect, in the NHTSA record
    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
    Consequence, in the NHTSA record
    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
    Remedy, in the NHTSA record
    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

    Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20145
  2. 20153
  3. 20164
  4. 20174
  5. 20183
  6. 20191
  7. 20213

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2017 Infiniti Q50: recalls and complaints. https://recallregister.com/vehicle/infiniti/q50/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Nissan North America, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2017 Infiniti Q50?
3,319,175 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Infiniti Q50 have for all model years?
NHTSA lists 11 recall campaigns for the Infiniti Q50, model years 2014 to 2021. 4 of them name the 2017 model year.
Is an NHTSA investigation of the 2017 Infiniti Q50 open?
The NHTSA investigation file has no investigation that names this model year.