2018 Infiniti Q50: recalls and complaints
NHTSA lists 3 recall campaigns for the 2018 Infiniti Q50. The newest campaign is 24V470000. NHTSA received the report on 21 Jun 2024. The NHTSA record gives the component Power Train / Driveline / Driveshaft. NHTSA has 44 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 24V470000, in the NHTSA record
Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 1,250,244 units in total.
24V470000Received . 7,222 units.
Power Train / Driveline / Driveshaft
- Defect, in the NHTSA record
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
- Consequence, in the NHTSA record
A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Report filed by Nissan North America, Inc.. Manufacturer campaign number R24A5, R24A7. Owner notification date in the NHTSA record: .
19V654000Received . 1,228,830 units.
Back Over Prevention / Sensing System / Camera
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence, in the NHTSA record
The lack of an image in the back-up camera display increases the risk of a crash.
- Remedy, in the NHTSA record
Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .
17V476000Received . 14,192 units.
Electrical System / Software
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain 2016-2018 Infiniti Q50 and 2017 Infiniti Q60 vehicles equipped with a 2.0L engine. Incorrect Fuel Pump Control Module (FPCM) software may allow the fuel level in the main tank to be too low to supply fuel to the engine, causing the engine to stall while driving.
- Consequence, in the NHTSA record
An engine stall can increase the risk of a crash.
- Remedy, in the NHTSA record
Nissan will notify owners, and Infiniti dealers will reprogram the Fuel Pump Control Module (FPCM) with corrected software, free of charge. The recall began August 29, 2017. Owners may contact Infiniti customer service at 1-800-662-6200.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
44 complaints, 67 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2018 Infiniti Q50
- All 2018 vehicles
| Component | 2018 Q50 | All 2018 vehicles | Q50, all years | Mentions |
|---|---|---|---|---|
| Engine | 253.7 | 162.1 | 103.1 | 17 |
| Air Bags | 134.3 | 24.9 | 84.3 | 9 |
| Unknown or Other | 89.6 | 100.9 | 79 | 6 |
| Fuel/Propulsion System | 89.6 | 47.4 | 34.8 | 6 |
| Electrical System | 89.6 | 120.7 | 116.5 | 6 |
| Wheels | 44.8 | 12.1 | 24.1 | 3 |
| Back Over Prevention | 44.8 | 8.9 | 6.7 | 3 |
| Power Train | 44.8 | 102.3 | 105.8 | 3 |
| Service Brakes | 29.9 | 82.1 | 54.9 | 2 |
| Vehicle Speed Control | 29.9 | 32.9 | 62.9 | 2 |
The table shows the 10 components with the most mentions, of 19.
- Complaints that report a crash
- 1
- Complaints that report a fire
- 1
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 22 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2018 Infiniti Q50The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2018 Infiniti Q50: recalls and complaints. https://recallregister.com/vehicle/infiniti/q50/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Nissan North America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2018 Infiniti Q50?
- 1,250,244 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Infiniti Q50 have for all model years?
- NHTSA lists 11 recall campaigns for the Infiniti Q50, model years 2014 to 2023. 3 of them name the 2018 model year.
- Which component do the complaints about the 2018 Infiniti Q50 name most often?
- Engine: 17 of 67 component mentions, or 253.7 per 1,000. For all 2018 vehicles the figure is 162.1 per 1,000.
- Is an NHTSA investigation of the 2018 Infiniti Q50 open?
- The NHTSA investigation file has no investigation that names this model year.