2014 Infiniti Q50: recalls and complaints
NHTSA lists 5 recall campaigns for the 2014 Infiniti Q50. The newest campaign is 24V470000. NHTSA received the report on 21 Jun 2024. The NHTSA record gives the component Power Train / Driveline / Driveshaft. NHTSA has 169 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 24V470000, in the NHTSA record
Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
5 campaigns, newest first. 4,322,075 units in total.
- 24V470000Power Train / Driveline / Driveshaft
- 16V430000Steering / Automated/Adaptive Steering
- 16V244000Air Bags / Sensor / Occupant Classification
- 14V138000Air Bags / Frontal
- 13V588000Steering / Automated/Adaptive Steering
24V470000Received . 7,222 units.
Power Train / Driveline / Driveshaft
- Defect, in the NHTSA record
Nissan North America, Inc. (INFINITI) is recalling certain 2011-2013 M56, 2012-2013 M35 Hybrid, 2014-2018 Q50, Q70 Hybrid, 2014-2019 Q70, and 2015-2019 Q70L two-wheel drive vehicles. The driveshaft can fatigue and break.
- Consequence, in the NHTSA record
A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Report filed by Nissan North America, Inc.. Manufacturer campaign number R24A5, R24A7. Owner notification date in the NHTSA record: .
16V430000Received . 28,182 units.
Steering / Automated/Adaptive Steering
- Defect, in the NHTSA record
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.
- Consequence, in the NHTSA record
If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
- Remedy, in the NHTSA record
Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .
16V244000Received . 3,296,947 units.
Air Bags / Sensor / Occupant Classification
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
- Consequence, in the NHTSA record
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy, in the NHTSA record
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .
14V138000Received . 989,701 units.
Air Bags / Frontal
- Defect, in the NHTSA record
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
- Consequence, in the NHTSA record
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
- Remedy, in the NHTSA record
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Report filed by Nissan North America, Inc.. Owner notification date in the NHTSA record: .
13V588000Received . 23 units.
Steering / Automated/Adaptive Steering
- Defect, in the NHTSA record
Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
- Consequence, in the NHTSA record
The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
- Remedy, in the NHTSA record
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
Report filed by Nissan North America, Inc.. Manufacturer campaign number R1310.
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
169 complaints, 255 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2014 Infiniti Q50
- All 2014 vehicles
| Component | 2014 Q50 | All 2014 vehicles | Q50, all years | Mentions |
|---|---|---|---|---|
| Steering | 313.7 | 72.5 | 168.7 | 80 |
| Electrical System | 164.7 | 117.7 | 116.5 | 42 |
| Power Train | 74.5 | 130.3 | 105.8 | 19 |
| Unknown or Other | 62.7 | 86.3 | 79 | 16 |
| Air Bags | 62.7 | 71.7 | 84.3 | 16 |
| Service Brakes | 54.9 | 52.2 | 54.9 | 14 |
| Engine | 47.1 | 145.4 | 103.1 | 12 |
| Vehicle Speed Control | 43.1 | 33.3 | 62.9 | 11 |
| Tires | 31.4 | 6.8 | 16.1 | 8 |
| Wheels | 23.5 | 14 | 24.1 | 6 |
The table shows the 10 components with the most mentions, of 23.
- Complaints that report a crash
- 11
- Complaints that report a fire
- 2
- Injuries in the complaints
- 8
- Deaths in the complaints
- 2
- Date of the newest complaint
- 5 Apr 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| EA15004 | Engineering analysis | Occupant Classification System Failure | Air Bags / Frontal | 31 Aug 2015 | 2 May 2017 | 15V681000 |
| RQ15001 | Recall query | Occupant Classification System Failure | Air Bags / Frontal | 18 Mar 2015 | 1 Sep 2015 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
Follow by RSS:Infiniti recallsVehicle recalls
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2014 Infiniti Q50The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2014 Infiniti Q50: recalls and complaints. https://recallregister.com/vehicle/infiniti/q50/2014/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Nissan North America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2014 Infiniti Q50?
- 4,322,075 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Infiniti Q50 have for all model years?
- NHTSA lists 11 recall campaigns for the Infiniti Q50, model years 2014 to 2023. 5 of them name the 2014 model year.
- Which component do the complaints about the 2014 Infiniti Q50 name most often?
- Steering: 80 of 255 component mentions, or 313.7 per 1,000. For all 2014 vehicles the figure is 72.5 per 1,000.
- Is an NHTSA investigation of the 2014 Infiniti Q50 open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.