2009 Ford Escape: recalls and complaints
NHTSA lists 1 recall campaign for the 2009 Ford Escape. The campaign is 14V284000. NHTSA received the report on 29 May 2014. The NHTSA record gives the component Steering / Electric Power Assist System. NHTSA has 1,214 complaints on file for this model year. 3 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of campaign 14V284000, in the NHTSA record
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
1 campaign. 740,878 units in total.
14V284000Received . 740,878 units.
Steering / Electric Power Assist System
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
- Consequence, in the NHTSA record
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.
Report filed by Ford Motor Company. Manufacturer campaign number 14S05. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
1,214 complaints, 1,770 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2009 Ford Escape
- All 2009 vehicles
| Component | 2009 Escape | All 2009 vehicles | Escape, all years | Mentions |
|---|---|---|---|---|
| Steering | 266.7 | 114 | 122.9 | 472 |
| Power Train | 161 | 67.5 | 122.2 | 285 |
| Vehicle Speed Control | 155.4 | 53 | 110.8 | 275 |
| Engine | 135 | 71.2 | 127.2 | 239 |
| Fuel/Propulsion System | 61 | 32.2 | 64 | 108 |
| Electrical System | 59.3 | 132.2 | 76.3 | 105 |
| Fuel System, Gasoline | 48 | 16.1 | 20.4 | 85 |
| Engine and Engine Cooling | 20.3 | 23.4 | 50.2 | 36 |
| Unknown or Other | 18.6 | 37.6 | 32.6 | 33 |
| Service Brakes | 18.1 | 53.4 | 20.7 | 32 |
The table shows the 10 components with the most mentions, of 27.
- Complaints that report a crash
- 22
- Complaints that report a fire
- 2
- Injuries in the complaints
- 12
- Deaths in the complaints
- 0
- Date of the newest complaint
- 10 May 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| DP15001 | Defect petition | Loss of power steering while driving | Steering / Electric Power Assist System | 1 Apr 2015 | 14 Jun 2018 | |
| PE13003 | Preliminary evaluation | Electronic Throttle Body Malfunction | Engine | 21 Feb 2013 | 28 Feb 2014 | |
| DP12006 | Defect petition | Electronic Throttle Body Malfunction | Engine | 2 Oct 2012 | 21 Feb 2013 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2009 Ford EscapeThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2009 Ford Escape: recalls and complaints. https://recallregister.com/vehicle/ford/escape/2009/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2009 Ford Escape?
- 740,878 units in 1 campaign. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford Escape have for all model years?
- NHTSA lists 95 recall campaigns for the Ford Escape, model years 2000 to 2026. 1 of them names the 2009 model year.
- Which component do the complaints about the 2009 Ford Escape name most often?
- Steering: 472 of 1,770 component mentions, or 266.7 per 1,000. For all 2009 vehicles the figure is 114 per 1,000.
- Is an NHTSA investigation of the 2009 Ford Escape open?
- No. Each of the 3 investigations that name this model year has a closing date in the NHTSA file.