2004 Ford Escape: recalls and complaints

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All updates to the register

• 15V60600029 Sep 2015Power Train / Automatic Transmission / Lever and Linkage / Floor Shift
• 14V1650002 Apr 2014Structure / Frame and Members
• 12V35300026 Jul 2012Vehicle Speed Control / Cables
• 07V15600010 Apr 2007Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module
• 04V60200020 Dec 2004Latches/Locks/Linkages / Doors / Latch
• 04V5740007 Dec 2004Vehicle Speed Control / Cables

1. 15V606000Received 29 Sep 2015. 57 units.

   Power Train / Automatic Transmission / Lever and Linkage / Floor Shift

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one that was rebuilt between June 11, 2015 through July 15, 2015. These service repair part transmissions have a shift lever bolt that may not be properly tightened. As a result, the shift control lever could disengage from the transmission without warning.

   Consequence, in the NHTSA record

   If the shift lever disengages from the transmission, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the gear selection indicator may show that the transmission is in the "PARK" position, but the vehicle transmission may not actually be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will inspect the transmissions and either tighten the manual shift lever bolt or replace the manual shift lever assembly. These repairs will be performed free of charge. The recall began on October 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S28.

   Report filed by Ford Motor Company. Manufacturer campaign number 15S28. Owner notification date in the NHTSA record: 23 Oct 2015.

2. 14V165000Received 2 Apr 2014. 348,950 units.

   Structure / Frame and Members

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain model year 2001-2004 Escape vehicles manufactured October 22, 1999, through January 23, 2004, originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. These vehicles may experience excessive corrosion at the forward attachment of the lower control arm.

   Consequence, in the NHTSA record

   A separation of the lower control arm can result in a significant loss of steering control, increasing the risk of a crash.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will install a newly designed reinforcement cross-brace, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14S02.

   Report filed by Ford Motor Company. Manufacturer campaign number 14S02. Owner notification date in the NHTSA record: 30 May 2014.

3. 12V353000Received 26 Jul 2012. 529,719 units.

   Vehicle Speed Control / Cables

   Defect, in the NHTSA record

   Ford Motor Company is recalling certain model year 2001 through 2004 Escape vehicles equipped with 3.0L V6 engines and speed control manufactured from October 22, 1999, through January 23, 2004. Inadequate clearance between the engine cover and the speed control cable connector could result in a stuck throttle when the accelerator pedal is fully or almost-fully depressed. This risk exists regardless of whether or not speed control (cruise control) is used.

   Consequence, in the NHTSA record

   A stuck throttle may result in very high vehicle speeds and make it difficult to stop or slow the vehicle, which could cause a crash, serious injury or death.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will repair the vehicles by increasing the engine cover clearance, free of charge. The safety recall began August 3, 2012. Remedy parts are expected to be available in mid-August 2012. Until then dealers will disconnect the speed control cable as an interim remedy, if parts are not available at the time of an owner's service appointment. Owners may contact Ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 12S37. Owner notification date in the NHTSA record: 3 Aug 2012.

4. 07V156000Received 10 Apr 2007. 446,460 units.

   Service Brakes, Hydraulic / Antilock/Traction Control/Electronic Limited Slip / Control Unit/Module

   Defect, in the NHTSA record

   On certain sport utility vehicles equipped with antilock brakes (ABS), the ABS module connector may have missing or dislodged wire seals. This condition could allow contamination to enter the module connector, creating a potential for an electrical short.

   Consequence, in the NHTSA record

   An electrical short might cause an ABS malfunction that would illuminate the ABS warning light, and in some cases, the module may overheat resulting in burning odor, smoke, and/or fire. This condition could occur either when the vehicle ignition switch is in the off position or while the vehicle is being operated.

   Remedy, in the NHTSA record

   Dealers will inspect the wire harness connector to the ABS module for missing or dislodged wire seals, and repair or replace the harness connector as appropriate. The dealer will also inspect the connector on the ABS module and replace it if it is found to be corroded or damaged. The recall began on april 23, 2007. Owners may contact ford at 1-800-392-3673.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 07S51. Owner notification date in the NHTSA record: 23 Apr 2007.

5. 04V602000Received 20 Dec 2004. 262,113 units.

   Latches/Locks/Linkages / Doors / Latch

   Defect, in the NHTSA record

   Certain 2004-2005 sport utility vehicles and certain 2001-2003 sport utiity vehicle having rear liftgate components serviced with 2004 equivalent components fail to comply with the requirements of federal motor vehicle safety standard no. 206, 'door locks and door retention components.' the rear liftgate latching system does not meet the inertia load requirement in one direction.

   Consequence, in the NHTSA record

   If the liftgate is left unlocked, there is the potential that it may open during a crash.

   Remedy, in the NHTSA record

   Dealers will replace the rear liftgate latch release rod, the release rod attachment clip and the door handle return spring. The recall began on march 31, 2005. Owners should contact ford at 1-800-392-3673.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 04C09. Owner notification date in the NHTSA record: 31 Mar 2005.

6. 04V574000Received 7 Dec 2004. 470,245 units.

   Vehicle Speed Control / Cables

   Defect, in the NHTSA record

   On certain sport utility vehicles built with 3.0l v6 engines, the accelerator cable may prevent the throttle from returning to the idle position.

   Consequence, in the NHTSA record

   An unexpected increase in engine idle speed may increase stopping distance and may result in a vehicle crash.

   Remedy, in the NHTSA record

   Dealers will replace the accelerator cable. The recall began on january 10, 2005. Owners should contact ford at 1-866-436-7332.

   Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 04S25. Owner notification date in the NHTSA record: 10 Jan 2005.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2004 Ford Escape
• All 2004 vehicles

The table shows the 10 components with the most mentions, of 24.

Complaints that report a crash

8

Complaints that report a fire

4

Injuries in the complaints

7

Deaths in the complaints

0

Date of the newest complaint

13 Sep 2010

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20000
2. 200113
3. 20028
4. 20037
5. 20046
6. 20054
7. 20063
8. 20072
9. 20083
10. 20091
11. 20103
12. 20112
13. 20121
14. 201318
15. 201416
16. 20159
17. 20164
18. 20174
19. 20184
20. 20193
21. 202023
22. 202119
23. 202219
24. 202311
25. 20248
26. 20259
27. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ford Escape: all model years
• Ford: 196 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2004 Ford EscapeThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2004 Ford Escape?

2,057,544 units in 6 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ford Escape have for all model years?

NHTSA lists 95 recall campaigns for the Ford Escape, model years 2000 to 2026. 6 of them name the 2004 model year.

Which component do the complaints about the 2004 Ford Escape name most often?

Vehicle Speed Control: 42 of 138 component mentions, or 304.3 per 1,000. For all 2004 vehicles the figure is 48.4 per 1,000.

Is an NHTSA investigation of the 2004 Ford Escape open?

No. Each of the 6 investigations that name this model year has a closing date in the NHTSA file.