Recall Register

2011 Ford E-350: recalls and complaints

NHTSA lists 17 recall campaigns for the 2011 Ford E-350. The newest campaign is 16V350000. NHTSA received the report on 24 May 2016. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 16V350000, in the NHTSA record

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

17 campaigns, newest first. 7,571 units in total.

  • 16V350000Equipment Adaptive/Mobility
  • 15V779000Equipment Adaptive/Mobility
  • 15V763000Equipment Adaptive/Mobility
  • 15V729000Equipment Adaptive/Mobility
  • 14V706000Equipment Adaptive/Mobility
  • 14V617000Equipment Adaptive/Mobility
  • 14V595000Equipment Adaptive/Mobility
  • 14V426000Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
  • 14V197000Equipment Adaptive/Mobility
  • 14V097000Fuel System, Other / Storage
  • 13V261000Equipment
  • 11V450000Fuel System, Other / Fuel Injection System
  • 11V445000Visibility / Windshield
  • 11V392000Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings
  • 11V307000Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings
  • 11V246000Seats / Front Assembly / Power Adjust
  • 11V131000Equipment / Appliance / Air Conditioner

  1. 16V350000Received . 2 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
    Remedy, in the NHTSA record
    New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

    Report filed by New England Wheels. Manufacturer campaign number 16E-020. Owner notification date in the NHTSA record: .

  2. 15V779000Received . 278 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

    Report filed by New England Wheels. Manufacturer campaign number 15E-068. Owner notification date in the NHTSA record: .

  3. 15V763000Received . 285 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

    Report filed by Mobility Specialists, Inc..

  4. 15V729000Received . 667 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

    Report filed by Mobility Works (WMK Inc.). Manufacturer campaign number 15E-068. Owner notification date in the NHTSA record: .

  5. 14V706000Received . 34 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

    Report filed by Cummings Mobility Conversion & Supply. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: .

  6. 14V617000Received . 286 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

    Report filed by New England Wheels. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: .

  7. 14V595000Received . 437 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.

    Report filed by Elkhart Coach. Owner notification date in the NHTSA record: .

  8. 14V426000Received . 36 units.

    Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
    Consequence, in the NHTSA record
    A propane leak in the presence of an ignition source increases the risk of a fire.
    Remedy, in the NHTSA record
    Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.

    Report filed by Roush Performance Products, Inc.. Owner notification date in the NHTSA record: .

  9. 14V197000Received . 66 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.
    Consequence, in the NHTSA record
    A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
    Remedy, in the NHTSA record
    Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.

    Report filed by Cummings Mobility Conversion & Supply, I.

  10. 14V097000Received . 343 units.

    Fuel System, Other / Storage

    Defect, in the NHTSA record
    Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
    Consequence, in the NHTSA record
    If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
    Remedy, in the NHTSA record
    Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

    Report filed by Landi Renzo USA. Owner notification date in the NHTSA record: .

  11. 13V261000Received . 37 units.

    Equipment

    Defect, in the NHTSA record
    Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
    Consequence, in the NHTSA record
    If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
    Remedy, in the NHTSA record
    Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.

    Report filed by Mobility Works (WMK Inc.).

  12. 11V450000Received . 101 units.

    Fuel System, Other / Fuel Injection System

    Defect, in the NHTSA record
    Roush is recalling certain model year 2009-2011 ford e-150, e-250, and e-350 5.4l engin vans/wagons/cutaways, and model year 2010-2011 ford e-450 6.8l engine cutaway vehicles altered by rouch to operate using the roush branded cleantech propane autogas fuel system. The fuel rails included in the kits contain improperly seated injector retention clips. This could result in leakage of propane autogas.
    Consequence, in the NHTSA record
    A propane leak in the presence of an ignition source can result in a fire.
    Remedy, in the NHTSA record
    Roush will notify owners of the vehicles of which the kits were installed in order to arrange for free replacement of the injector retention clips. The safety recall began on september 26, 2011. Owners may contact roush at 1-734-466-6255.

    Report filed by ROUSH PERFORMANCE PRODUCTS, INC.. Owner notification date in the NHTSA record: .

  13. 11V445000Received . 4,532 units.

    Visibility / Windshield

    Defect, in the NHTSA record
    Ford Motor Company (Ford) is recalling certain model year 2011 Ford E-150, E-250, E-350, and E-450 vehicles built from May 12, 2011, through May 26, 2011. Due to improper manufacturing conditions, some of the windshields may form bubbles after an extended time in hot temperatures. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 205, "Glazing Materials."
    Consequence, in the NHTSA record
    The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.
    Remedy, in the NHTSA record
    Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11C20.

    Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 11C20. Owner notification date in the NHTSA record: .

  14. 11V392000Received . 75 units.

    Service Brakes, Hydraulic / Foundation Components / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Frontline is recalling certain model year 2006-2011 electronic news gathering (eng) vehicles built on a ford e-350 chassis with an aftermarket rear anti-sway bar and manufactured from october 31, 2006, through july 12, 2011. These vehicles may be susceptible to rear hydraulic brake line damage. The rear anti-sway bar frame mounting bolt threads may come in contact with the steel hydraulic brake line. If metal-to-metal abrasion occurs, the brake line may eventually rupture and cause a loss of hydraulic service brake pressure.
    Consequence, in the NHTSA record
    If a loss of service brake pressure occurs, the driver may not be able to control the vehicle, increasing the risk of a crash
    Remedy, in the NHTSA record
    Frontline will notify owners, and dealers will repair the vehicles free of charge. Repairs will be performed by local ford dealers and frontline authorized service facilities. The manufacturer began contacting owners by telephone on july 12, 2011. Owners may contact frontline communications at 1-727-573-0400.

    Report filed by FRONTLINE COMMUNICATIONS.

  15. 11V307000Received . 15 units.

    Fuel System, Other / Delivery / Hoses, Lines/Piping, and Fittings

    Defect, in the NHTSA record
    Roush performance products is recalling certain 2011 ford e-series vans equipped with 5.4 or 6.8 liter engines that have been altered by roush to operate using the roush liquid propane autogas fuel system. A valve in the system may have been mismachined allowing a propane leak.
    Consequence, in the NHTSA record
    A propane leak in the presence of an ignition source may result in a vehicle fire.
    Remedy, in the NHTSA record
    Roush will replace the defective valve with a correctly machined one. All the affected vehicles have been repaired, therefore, an owner notification letter will not be issued for this campaign. Owners may contact roush at 1-734-466-6255.

    Report filed by ROUSH PERFORMANCE PRODUCTS, INC..

  16. 11V246000Received . 192 units.

    Seats / Front Assembly / Power Adjust

    Defect, in the NHTSA record
    Ford is recalling certain model year 2011 e-150, e-250, e-350 and e-450 trucks for failing to comply with the requirements of federal motor vehicle safety standard no. 207, "seating systems." it may be possible that under unusually high loads, such as during a crash, the driver power seat track worm gear may fracture.
    Consequence, in the NHTSA record
    In the event of a crash or other circumstances of severe loading, the worm gear could fracture and allow the seat to shift unrestrained forward or backward increasing the risk and/or severity of injuries to the driver.
    Remedy, in the NHTSA record
    Dealers will inspect the driver's seat track assembly, and if necessary, replace it free of charge. The safety recall began on may 4, 2011. Owners may contact ford motor company customer relationship center at 1-866-436-7332.

    Report filed by FORD MOTOR COMPANY. Manufacturer campaign number 11C16. Owner notification date in the NHTSA record: .

  17. 11V131000Received . 185 units.

    Equipment / Appliance / Air Conditioner

    Defect, in the NHTSA record
    Braun is recalling certain model year 2005 through 2011 paratransit vans built on ford e-350 chassis from april 27, 2005, through july 29, 2010, equipped with carrier genv em-1 evaporator units (em-1) manufactured from january 1, 2006 through december 2010, containing a delphi pack-con III fuse holder in an allied motion motor assembly; em-1 unit part numbers 77-62112-xx and 77-62512-xx, starting with serial number knt90890232 to serial number nne91230058. Due to time, temperature, and/or vibration, the fuse may loosen in the fuse holder resulting in high resistance and arcing.
    Consequence, in the NHTSA record
    If sufficient arcing occurs, the fuse holder may melt, and may be accompanied by flame, smoke and potential fire.
    Remedy, in the NHTSA record
    Braun will notify owners and instruct them to contact either carrier or a braun dealer to obtain the free remedy. The safety recall began on march 17, 2011. Owners may contact carrier at 1-800-793-4741 or braun at 1-800-the-lift (1-800-843-5438).

    Report filed by BRAUN CORPORATION. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19911
  2. 19923
  3. 19933
  4. 19945
  5. 19953
  6. 19963
  7. 19974
  8. 19987
  9. 19998
  10. 20006
  11. 20014
  12. 20024
  13. 20036
  14. 20049
  15. 200512
  16. 200636
  17. 200732
  18. 200829
  19. 200924
  20. 201015
  21. 201117
  22. 201211
  23. 20138
  24. 201411
  25. 20152
  26. 20163
  27. 20174
  28. 20184
  29. 20216
  30. 20223
  31. 20232
  32. 20241
  33. 20251
  34. 20261
  35. 20271

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2011 Ford E-350: recalls and complaints. https://recallregister.com/vehicle/ford/e-350/2011/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
29 Mar 2018
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
New England Wheels

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2011 Ford E-350?
7,571 units in 17 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ford E-350 have for all model years?
NHTSA lists 101 recall campaigns for the Ford E-350, model years 1991 to 2027. 17 of them name the 2011 model year.
Is an NHTSA investigation of the 2011 Ford E-350 open?
The NHTSA investigation file has no investigation that names this model year.