Recall Register

2013 Ford E-350: recalls and complaints

NHTSA lists 8 recall campaigns for the 2013 Ford E-350. The newest campaign is 16V350000. NHTSA received the report on 24 May 2016. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has 13 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 16V350000, in the NHTSA record

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

8 campaigns, newest first. 2,332 units in total.

  • 16V350000Equipment Adaptive/Mobility
  • 15V779000Equipment Adaptive/Mobility
  • 15V763000Equipment Adaptive/Mobility
  • 15V729000Equipment Adaptive/Mobility
  • 14V706000Equipment Adaptive/Mobility
  • 14V617000Equipment Adaptive/Mobility
  • 14V595000Equipment Adaptive/Mobility
  • 14V097000Fuel System, Other / Storage

  1. 16V350000Received . 2 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
    Remedy, in the NHTSA record
    New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.

    Report filed by New England Wheels. Manufacturer campaign number 16E-020. Owner notification date in the NHTSA record: .

  2. 15V779000Received . 278 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

    Report filed by New England Wheels. Manufacturer campaign number 15E-068. Owner notification date in the NHTSA record: .

  3. 15V763000Received . 285 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

    Report filed by Mobility Specialists, Inc..

  4. 15V729000Received . 667 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
    Consequence, in the NHTSA record
    If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
    Remedy, in the NHTSA record
    MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.

    Report filed by Mobility Works (WMK Inc.). Manufacturer campaign number 15E-068. Owner notification date in the NHTSA record: .

  5. 14V706000Received . 34 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

    Report filed by Cummings Mobility Conversion & Supply. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: .

  6. 14V617000Received . 286 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

    Report filed by New England Wheels. Manufacturer campaign number 14E-041. Owner notification date in the NHTSA record: .

  7. 14V595000Received . 437 units.

    Equipment Adaptive/Mobility

    Defect, in the NHTSA record
    Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
    Consequence, in the NHTSA record
    If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
    Remedy, in the NHTSA record
    Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.

    Report filed by Elkhart Coach. Owner notification date in the NHTSA record: .

  8. 14V097000Received . 343 units.

    Fuel System, Other / Storage

    Defect, in the NHTSA record
    Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
    Consequence, in the NHTSA record
    If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
    Remedy, in the NHTSA record
    Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.

    Report filed by Landi Renzo USA. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

13 complaints, 32 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2013 Ford E-350: component mentions in complaints
ComponentMentions
Suspension7
Tires6
Service Brakes5
Wheels5
Steering2
Engine2
Vehicle Speed Control1
Electrical System1
Unknown or Other1
Engine and Engine Cooling1

The table shows the 10 components with the most mentions, of 11.

Complaints that report a crash
1
Complaints that report a fire
0
Injuries in the complaints
0
Deaths in the complaints
0
Date of the newest complaint
17 Oct 2022

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2013 Ford E-350, by the year NHTSA received them. The largest year is 2014, with 5 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19830
  2. 19860
  3. 19880
  4. 19890
  5. 19911
  6. 19923
  7. 19933
  8. 19945
  9. 19953
  10. 19963
  11. 19974
  12. 19987
  13. 19998
  14. 20006
  15. 20014
  16. 20024
  17. 20036
  18. 20049
  19. 200512
  20. 200636
  21. 200732
  22. 200829
  23. 200924
  24. 201015
  25. 201117
  26. 201211
  27. 20138
  28. 201411
  29. 20152
  30. 20163
  31. 20174
  32. 20184
  33. 20190
  34. 20200
  35. 20216
  36. 20223
  37. 20232
  38. 20241
  39. 20251
  40. 20261
  41. 20271

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2013 Ford E-350: recalls and complaints. https://recallregister.com/vehicle/ford/e-350/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
New England Wheels

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Ford E-350?
2,332 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ford E-350 have for all model years?
NHTSA lists 101 recall campaigns for the Ford E-350, model years 1983 to 2027. 8 of them name the 2013 model year.
Which component do the complaints about the 2013 Ford E-350 name most often?
Suspension: 7 of 32 component mentions.
Is an NHTSA investigation of the 2013 Ford E-350 open?
The NHTSA investigation file has no investigation that names this model year.