2016 Ford C-Max: recalls and complaints
NHTSA lists 3 recall campaigns for the 2016 Ford C-Max. The newest campaign is 25V695000. NHTSA received the report on 13 Oct 2025. The NHTSA record gives the component Back Over Prevention / Sensing System / Camera. NHTSA has 8 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 25V695000, in the NHTSA record
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
3 campaigns, newest first. 4,374,640 units in total.
25V695000Received . 1,448,655 units.
Back Over Prevention / Sensing System / Camera
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
- Consequence, in the NHTSA record
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Report filed by Ford Motor Company. Manufacturer campaign number 25SA9. Owner notification date in the NHTSA record: .
22V413000Received . 2,925,968 units.
Power Train / Shift Linkage/Cable/Rod
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Consequence, in the NHTSA record
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy, in the NHTSA record
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Report filed by Ford Motor Company. Manufacturer campaign number 22S43. Owner notification date in the NHTSA record: .
17V052000Received . 17 units.
Structure / Body
- Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
- Consequence, in the NHTSA record
Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.
- Remedy, in the NHTSA record
Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.
Report filed by Ford Motor Company. Manufacturer campaign number 17S03. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
8 complaints, 9 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Unknown or Other | 3 |
| Electrical System | 1 |
| Vehicle Speed Control | 1 |
| Power Train | 1 |
| Service Brakes | 1 |
| Fuel/Propulsion System | 1 |
| Suspension | 1 |
- Complaints that report a crash
- 1
- Complaints that report a fire
- 0
- Injuries in the complaints
- 1
- Deaths in the complaints
- 0
- Date of the newest complaint
- 30 Apr 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2016 Ford C-MaxThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2016 Ford C-Max: recalls and complaints. https://recallregister.com/vehicle/ford/c-max/2016/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Ford Motor Company
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2016 Ford C-Max?
- 4,374,640 units in 3 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Ford C-Max have for all model years?
- NHTSA lists 12 recall campaigns for the Ford C-Max, model years 2013 to 2018. 3 of them name the 2016 model year.
- Which component do the complaints about the 2016 Ford C-Max name most often?
- Unknown or Other: 3 of 9 component mentions.
- Is an NHTSA investigation of the 2016 Ford C-Max open?
- The NHTSA investigation file has no investigation that names this model year.