2013 Ford C-Max: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 22V41300010 Jun 2022Power Train / Shift Linkage/Cable/Rod
• 20V3310008 Jun 2020Latches/Locks/Linkages / Doors / Latch
• 18V59200010 Sep 2018Equipment / Electrical
• 16V6430006 Sep 2016Latches/Locks/Linkages / Doors / Latch
• 14V59700026 Sep 2014Seat Belts
• 14V2370007 May 2014Air Bags / Frontal / Sensor/Control Module-Inactive
• 14V1640002 Apr 2014Seats / Front Assembly / Recliner
• 13V47500017 Oct 2013Equipment / Electrical / Anti-Theft Devices

1. 22V413000Received 10 Jun 2022. 2,925,968 units.

   Power Train / Shift Linkage/Cable/Rod

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

   Consequence, in the NHTSA record

   A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

   Remedy, in the NHTSA record

   Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

   Report filed by Ford Motor Company. Manufacturer campaign number 22S43. Owner notification date in the NHTSA record: 27 Oct 2022.

2. 20V331000Received 8 Jun 2020. 2,147,323 units.

   Latches/Locks/Linkages / Doors / Latch

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

   Consequence, in the NHTSA record

   A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

   Report filed by Ford Motor Company. Manufacturer campaign number 20S30. Owner notification date in the NHTSA record: 27 Jul 2020.

3. 18V592000Received 10 Sep 2018. 49,197 units.

   Equipment / Electrical

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

   Consequence, in the NHTSA record

   An overheated cord can increase the risk of a fire.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

   Report filed by Ford Motor Company. Manufacturer campaign number 18S24. Owner notification date in the NHTSA record: 18 Jan 2019.

4. 16V643000Received 6 Sep 2016. 2,046,297 units.

   Latches/Locks/Linkages / Doors / Latch

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

   Consequence, in the NHTSA record

   A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

   Report filed by Ford Motor Company. Manufacturer campaign number 16S30. Owner notification date in the NHTSA record: 27 Jan 2017.

5. 14V597000Received 26 Sep 2014. 746,842 units.

   Seat Belts

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

   Consequence, in the NHTSA record

   The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

   Report filed by Ford Motor Company. Manufacturer campaign number 14S21. Owner notification date in the NHTSA record: 26 May 2015.

6. 14V237000Received 7 May 2014. 594,785 units.

   Air Bags / Frontal / Sensor/Control Module-Inactive

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

   Consequence, in the NHTSA record

   If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

   Report filed by Ford Motor Company. Manufacturer campaign number 14S04. Owner notification date in the NHTSA record: 30 May 2014.

7. 14V164000Received 2 Apr 2014. 43,135 units.

   Seats / Front Assembly / Recliner

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

   Consequence, in the NHTSA record

   The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

   Report filed by Ford Motor Company. Manufacturer campaign number 14C03. Owner notification date in the NHTSA record: 30 May 2014.

8. 13V475000Received 17 Oct 2013. 23,000 units.

   Equipment / Electrical / Anti-Theft Devices

   Defect, in the NHTSA record

   Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

   Consequence, in the NHTSA record

   Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

   Remedy, in the NHTSA record

   Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

   Report filed by Ford Motor Company. Manufacturer campaign number 13C07. Owner notification date in the NHTSA record: 30 Oct 2013.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

The NHTSA complaint file has no complaint for this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 20138
2. 20148
3. 20156
4. 20163
5. 20171
6. 20181

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Ford C-Max: all model years
• Ford: 196 model lines

Follow by RSS:Ford recallsVehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2013 Ford C-MaxThe recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2013 Ford C-Max?

8,576,547 units in 8 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Ford C-Max have for all model years?

NHTSA lists 12 recall campaigns for the Ford C-Max, model years 2013 to 2018. 8 of them name the 2013 model year.

Is an NHTSA investigation of the 2013 Ford C-Max open?

No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.