2015 Ford C-Max: recalls and complaints

NHTSA lists 6 recall campaigns for the 2015 Ford C-Max. The newest campaign is 25V695000. NHTSA received the report on 13 Oct 2025. The NHTSA record gives the component Back Over Prevention / Sensing System / Camera. NHTSA has no complaint on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V695000, in the NHTSA record

Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

6 campaigns, newest first. 8,992,221 units in total.

25V69500013 Oct 2025Back Over Prevention / Sensing System / Camera
22V41300010 Jun 2022Power Train / Shift Linkage/Cable/Rod
20V3310008 Jun 2020Latches/Locks/Linkages / Doors / Latch
18V59200010 Sep 2018Equipment / Electrical
16V6430006 Sep 2016Latches/Locks/Linkages / Doors / Latch
15V4360008 Jul 2015Electrical System / Ignition

25V695000Received 13 Oct 2025. 1,448,655 units.
Back Over Prevention / Sensing System / Camera
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Consequence, in the NHTSA record
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Report filed by Ford Motor Company. Manufacturer campaign number 25SA9. Owner notification date in the NHTSA record: 2 Jan 2026.
22V413000Received 10 Jun 2022. 2,925,968 units.
Power Train / Shift Linkage/Cable/Rod
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence, in the NHTSA record
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy, in the NHTSA record
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Report filed by Ford Motor Company. Manufacturer campaign number 22S43. Owner notification date in the NHTSA record: 27 Oct 2022.
20V331000Received 8 Jun 2020. 2,147,323 units.
Latches/Locks/Linkages / Doors / Latch
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence, in the NHTSA record
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Report filed by Ford Motor Company. Manufacturer campaign number 20S30. Owner notification date in the NHTSA record: 27 Jul 2020.
18V592000Received 10 Sep 2018. 49,197 units.
Equipment / Electrical
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Consequence, in the NHTSA record
An overheated cord can increase the risk of a fire.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Report filed by Ford Motor Company. Manufacturer campaign number 18S24. Owner notification date in the NHTSA record: 18 Jan 2019.
16V643000Received 6 Sep 2016. 2,046,297 units.
Latches/Locks/Linkages / Doors / Latch
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence, in the NHTSA record
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Report filed by Ford Motor Company. Manufacturer campaign number 16S30. Owner notification date in the NHTSA record: 27 Jan 2017.
15V436000Received 8 Jul 2015. 374,781 units.
Electrical System / Ignition
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Escape vehicles manufactured April 1, 2014, to June 12, 2015, Ford Focus vehicles manufactured June 17, 2014, to June 12, 2015, and Ford C-Max vehicles manufactured April 22, 2014, to June 12, 2015. In the affected vehicles, the engine may continue to run after the key or the START/STOP engine button is turned to off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence, in the NHTSA record
If the engine does not turn off as expected, someone could move the transmission shifter out of park and the vehicle may move unintentionally, increasing the risk of a crash.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will update the body control module software, free of charge. The recall began on July 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C06.
Report filed by Ford Motor Company. Manufacturer campaign number 15C06. Owner notification date in the NHTSA record: 27 Jul 2015.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2015 Ford C-Max
Number	Type	Subject	Component	Opened	Closed	Campaign
RQ19005	Recall query	Door Latch Failures	Latches/Locks/Linkages / Doors / Latch	19 Dec 2019	7 Feb 2022	20V177000
PE16001	Preliminary evaluation	Door Latch Failure	Latches/Locks/Linkages / Doors / Latch	16 Jan 2016	29 Oct 2016	16V643000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20138
20148
20156
20163
20171
20181

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2015 Ford C-MaxThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2015 Ford C-Max: recalls and complaints. https://recallregister.com/vehicle/ford/c-max/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Ford Motor Company

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2015 Ford C-Max?: 8,992,221 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ford C-Max have for all model years?: NHTSA lists 12 recall campaigns for the Ford C-Max, model years 2013 to 2018. 6 of them name the 2015 model year.
Is an NHTSA investigation of the 2015 Ford C-Max open?: No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.