2014 Ford C-Max: recalls and complaints

NHTSA advisory: do not driveCampaign 14V514000. NHTSA received the report on 22 Aug 2014. 508 units. Steering

Remedy of campaign 14V514000, in the NHTSA record

Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 8 recall campaigns for the 2014 Ford C-Max. The newest campaign is 22V413000. NHTSA received the report on 10 Jun 2022. The NHTSA record gives the component Power Train / Shift Linkage/Cable/Rod. NHTSA has 26 complaints on file for this model year. 2 NHTSA investigations name this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 22V413000, in the NHTSA record

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

8 campaigns, newest first. 8,554,055 units in total.

22V41300010 Jun 2022Power Train / Shift Linkage/Cable/Rod
20V3310008 Jun 2020Latches/Locks/Linkages / Doors / Latch
18V59200010 Sep 2018Equipment / Electrical
16V6430006 Sep 2016Latches/Locks/Linkages / Doors / Latch
14V59700026 Sep 2014Seat Belts
14V51400022 Aug 2014SteeringAdvisory
14V2370007 May 2014Air Bags / Side/Window
14V1640002 Apr 2014Seats / Front Assembly / Recliner

22V413000Received 10 Jun 2022. 2,925,968 units.
Power Train / Shift Linkage/Cable/Rod
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence, in the NHTSA record
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy, in the NHTSA record
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Report filed by Ford Motor Company. Manufacturer campaign number 22S43. Owner notification date in the NHTSA record: 27 Oct 2022.
20V331000Received 8 Jun 2020. 2,147,323 units.
Latches/Locks/Linkages / Doors / Latch
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence, in the NHTSA record
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Report filed by Ford Motor Company. Manufacturer campaign number 20S30. Owner notification date in the NHTSA record: 27 Jul 2020.
18V592000Received 10 Sep 2018. 49,197 units.
Equipment / Electrical
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.
Consequence, in the NHTSA record
An overheated cord can increase the risk of a fire.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. The recall began January 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.
Report filed by Ford Motor Company. Manufacturer campaign number 18S24. Owner notification date in the NHTSA record: 18 Jan 2019.
16V643000Received 6 Sep 2016. 2,046,297 units.
Latches/Locks/Linkages / Doors / Latch
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Consequence, in the NHTSA record
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Report filed by Ford Motor Company. Manufacturer campaign number 16S30. Owner notification date in the NHTSA record: 27 Jan 2017.
14V597000Received 26 Sep 2014. 746,842 units.
Seat Belts
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Consequence, in the NHTSA record
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Report filed by Ford Motor Company. Manufacturer campaign number 14S21. Owner notification date in the NHTSA record: 26 May 2015.
14V514000Received 22 Aug 2014. 508 units.
SteeringDo-not-drive advisory
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
Consequence, in the NHTSA record
The incorrectly manufactured steering gears may cause impaired steering, including the loss of steering control, increasing the risk of a crash.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the steering gears, free of charge. The recall began on November 11, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S18.
Report filed by Ford Motor Company. Manufacturer campaign number 14S18. Owner notification date in the NHTSA record: 11 Nov 2014.
14V237000Received 7 May 2014. 594,785 units.
Air Bags / Side/Window
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Consequence, in the NHTSA record
If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.
Report filed by Ford Motor Company. Manufacturer campaign number 14S04. Owner notification date in the NHTSA record: 30 May 2014.
14V164000Received 2 Apr 2014. 43,135 units.
Seats / Front Assembly / Recliner
Defect, in the NHTSA record
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Consequence, in the NHTSA record
The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.
Remedy, in the NHTSA record
Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.
Report filed by Ford Motor Company. Manufacturer campaign number 14C03. Owner notification date in the NHTSA record: 30 May 2014.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

26 complaints, 36 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2014 Ford C-Max: component mentions in complaints
Component		Mentions
Electrical System		7
Power Train		6
Unknown or Other		6
Steering		4
Latches/Locks/Linkages		3
Engine		2
Fuel/Propulsion System		2
Electronic Stability Control (ESC)		2
Air Bags		2
Vehicle Speed Control		1

The table shows the 10 components with the most mentions, of 11.

Complaints that report a crash: 3
Complaints that report a fire: 3
Injuries in the complaints: 3
Deaths in the complaints: 0
Date of the newest complaint: 13 May 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2014 Ford C-Max, by the year NHTSA received them. The largest year is 2017, with 7 complaints.

Investigations

NHTSA investigations that name the 2014 Ford C-Max
Number	Type	Subject	Component	Opened	Closed	Campaign
RQ19005	Recall query	Door Latch Failures	Latches/Locks/Linkages / Doors / Latch	19 Dec 2019	7 Feb 2022	20V177000
PE16001	Preliminary evaluation	Door Latch Failure	Latches/Locks/Linkages / Doors / Latch	16 Jan 2016	29 Oct 2016	16V643000

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

20138
20148
20156
20163
20171
20181

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2014 Ford C-MaxThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2014 Ford C-Max: recalls and complaints. https://recallregister.com/vehicle/ford/c-max/2014/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Ford Motor Company

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2014 Ford C-Max?: 8,554,055 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Ford C-Max have for all model years?: NHTSA lists 12 recall campaigns for the Ford C-Max, model years 2013 to 2018. 8 of them name the 2014 model year.
Which component do the complaints about the 2014 Ford C-Max name most often?: Electrical System: 7 of 36 component mentions.
Is an NHTSA investigation of the 2014 Ford C-Max open?: No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.