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2020 Dodge Durango
The 2020 Dodge Durango appears in 2 NHTSA recall campaigns (air bags and back over prevention) and in 0 consumer complaints filed with the agency.
No consumer complaints for this model year are in the NHTSA file.
NHTSA's Office of Defects Investigation has opened 1 investigation naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.
Consequence: A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.
Remedy: Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.
Filed by Chrysler (FCA US, LLC) (manufacturer campaign Y16); components: air bags:critical fasteners; air bags:side/window:curtain.
Defect, as filed: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Filed by Chrysler (FCA US LLC) (manufacturer campaign W30-W37).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| PE19014 | Preliminary evaluation | Active Head Rest Inadvertent Deployment | seats | 9 Sep 2019 | 25 Feb 2026 | — |
Other Dodge Durango model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 1997 NHTSA | 1 | 4 | 216,100 |
| 1998 | 4 | 964 | 501,621 |
| 1999 | 3 | 1,960 | 528,511 |
| 2000 | 2 | 1,057 | 808,807 |
| 2001 | 5 | 658 | 2,501,384 |
| 2002 | 4 | 412 | 1,524,416 |
| 2003 | 4 | 328 | 951,638 |
| 2004 | 8 | 1,081 | 9,486,952 |
| 2005 | 8 | 1,494 | 9,874,919 |
| 2006 | 9 | 825 | 9,675,655 |
| 2007 | 4 | 178 | 8,736,853 |
| 2008 | 2 | 91 | 8,725,439 |
| 2009 | 4 | 12 | 5,267,812 |
| 2011 | 8 | 646 | 3,930,801 |
| 2012 | 10 | 453 | 4,100,567 |
| 2013 | 11 | 350 | 4,102,083 |
| 2014 | 11 | 358 | 9,338,873 |
| 2015 | 4 | 181 | 6,259,239 |
| 2016 | 3 | 71 | 4,867,027 |
| 2017 | 2 | 40 | 4,815,665 |
| 2018 | 5 | 22 | 5,241,515 |
| 2019 | 4 | 3 | 733,129 |
| 2020 | 2 | 0 | 322,331 |
| 2021 | 8 | 0 | 1,627,264 |
| 2022 | 7 | 0 | 1,835,813 |
| 2023 | 2 | 0 | 74,703 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Dodge Durango model years · Dodge: 118 model lines
Questions and answers
How many recalls does the 2020 Dodge Durango have?
2 NHTSA recall campaigns name this model year; the most recent, 21V280000, was reported to NHTSA on 22 Apr 2021 and concerns air bags:critical fasteners. Across all model years the Dodge Durango line has 73 campaigns.
Is there an open NHTSA investigation into the 2020 Dodge Durango?
NHTSA's investigation file lists 1 action naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2020 Dodge Durango complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.