2015 Dodge Durango: recalls and complaints
NHTSA lists 4 recall campaigns for the 2015 Dodge Durango. The newest campaign is 18V332000. NHTSA received the report on 17 May 2018. The NHTSA record gives the component Electrical System / Software. NHTSA has 181 complaints on file for this model year. 4 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 18V332000, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
4 campaigns, newest first. 6,259,239 units in total.
- 18V332000Electrical System / Software
- 16V168000Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
- 15V469000Suspension / Rear
- 15V461000Equipment / Electrical / Radio/Tape Deck/Cd Etc.
18V332000Received . 4,815,661 units.
Electrical System / Software
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence, in the NHTSA record
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: .
16V168000Received . 21,183 units.
Service Brakes, Hydraulic / Foundation Components / Disc / Caliper
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.
- Consequence, in the NHTSA record
A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number S16. Owner notification date in the NHTSA record: .
15V469000Received . 5,492 units.
Suspension / Rear
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.
- Consequence, in the NHTSA record
If the rear lower control arm fractures it may result in a change in ride height, loss of rear end stability, and reduced braking capabilities, increasing the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect and if necessary replace the lower control arms, free of charge. The recall began July 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R38. Note: This supersedes Recall No. 15V-407.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R38. Owner notification date in the NHTSA record: .
15V461000Received . 1,416,903 units.
Equipment / Electrical / Radio/Tape Deck/Cd Etc.
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
- Consequence, in the NHTSA record
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number R40. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
181 complaints, 245 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2015 Dodge Durango
- All 2015 vehicles
| Component | 2015 Durango | All 2015 vehicles | Durango, all years | Mentions |
|---|---|---|---|---|
| Exterior Lighting | 355.1 | 39.2 | 31.3 | 87 |
| Electrical System | 167.3 | 110.4 | 128.4 | 41 |
| Power Train | 110.2 | 133.3 | 75.6 | 27 |
| Unknown or Other | 65.3 | 109.1 | 20.1 | 16 |
| Vehicle Speed Control | 53.1 | 44.4 | 18.8 | 13 |
| Structure | 53.1 | 45.9 | 11 | 13 |
| Seats | 49 | 14.8 | 15.1 | 12 |
| Air Bags | 36.7 | 59.9 | 42.5 | 9 |
| Fuel/Propulsion System | 32.7 | 41 | 37.8 | 8 |
| Engine | 16.3 | 126.5 | 56.6 | 4 |
The table shows the 10 components with the most mentions, of 19.
- Complaints that report a crash
- 21
- Complaints that report a fire
- 0
- Injuries in the complaints
- 15
- Deaths in the complaints
- 0
- Date of the newest complaint
- 13 May 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE19011 | Preliminary evaluation | Seat Belt Retraction | Seat Belts | 16 Sep 2019 | 3 May 2021 | |
| PE19014 | Preliminary evaluation | Active Head Rest Inadvertent Deployment | Seats | 9 Sep 2019 | 25 Feb 2026 | |
| PE16014 | Preliminary evaluation | Vehicle Rollaway | Power Train / Automatic Transmission | 16 Dec 2016 | 25 Jan 2024 | |
| RQ15004 | Recall query | Software security vulnerability | Electrical System / Software | 24 Jul 2015 | 5 Jan 2016 | 15V508000 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2015 Dodge DurangoThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2015 Dodge Durango: recalls and complaints. https://recallregister.com/vehicle/dodge/durango/2015/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2015 Dodge Durango?
- 6,259,239 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Dodge Durango have for all model years?
- NHTSA lists 73 recall campaigns for the Dodge Durango, model years 1997 to 2023. 4 of them name the 2015 model year.
- Which component do the complaints about the 2015 Dodge Durango name most often?
- Exterior Lighting: 87 of 245 component mentions, or 355.1 per 1,000. For all 2015 vehicles the figure is 39.2 per 1,000.
- Is an NHTSA investigation of the 2015 Dodge Durango open?
- No. Each of the 4 investigations that name this model year has a closing date in the NHTSA file.