2002 Dodge Durango: recalls and complaints

NHTSA lists 4 recall campaigns for the 2002 Dodge Durango. The newest campaign is 07V555000. NHTSA received the report on 4 Dec 2007. The NHTSA record gives the component Power Train / Automatic Transmission / Lever and Linkage / Column Shift. NHTSA has 412 complaints on file for this model year. 5 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 07V555000, in the NHTSA record

Dealers will replace the gearshift blocker and bracket assembly free of charge. The recall is expected to begin during january 2008. Owners may contact chrysler at 1-800-853-1403.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 1,524,416 units in total.

07V5550004 Dec 2007Power Train / Automatic Transmission / Lever and Linkage / Column Shift
06V3390007 Sep 2006Electrical System
04V59600021 Dec 2004Suspension / Front / Control Arm / Upper Ball Joint
04V2160005 May 2004Visibility / Windshield Wiper/Washer

07V555000Received 4 Dec 2007. 576,418 units.
Power Train / Automatic Transmission / Lever and Linkage / Column Shift
Defect, in the NHTSA record
On certain van and pickup trucks equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. This can allow the shifter to be moved out of the "park" position with the ignition key removed (or in the "lock" position). This can also allow the ignition key to be removed when the shifter has not been placed in the "park" position.
Consequence, in the NHTSA record
Either of these conditions could allow the vehicle to roll away causing a crash without warning.
Remedy, in the NHTSA record
Dealers will replace the gearshift blocker and bracket assembly free of charge. The recall is expected to begin during january 2008. Owners may contact chrysler at 1-800-853-1403.
Report filed by CHRYSLER LLC. Manufacturer campaign number G28. Owner notification date in the NHTSA record: 24 Dec 2007.
06V339000Received 7 Sep 2006. 35,103 units.
Electrical System
Defect, in the NHTSA record
On certain sport utility vehicles equipped with front bench seats only, if fluid is spilled from the floor mounted cup holder, an unused console power outlet connector located under the seat may become contaminated.
Consequence, in the NHTSA record
This may allow development of a high resistive short circuit in the connector, which could eventually lead to a fire.
Remedy, in the NHTSA record
Dealers will inspect the console wiring connector for corrosion, clean as required, and install a cap to prevent additional fluid from contaminating the connector free of charge. The recall began on october 30, 2006. Owners may contact daimler chrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number F42. Owner notification date in the NHTSA record: 30 Oct 2006.
04V596000Received 21 Dec 2004. 592,707 units.
Suspension / Front / Control Arm / Upper Ball Joint
Defect, in the NHTSA record
On certain sport utility vehicles and pickup trucks equipped with four-wheel drive (4x4), if moisture leaks into the front suspension upper ball joint, evacuation of the lubricant and corrosion of the joint may cause the joint to wear over an extended period of time. This could cause a clunking noise in the front suspension, which may not always be heard by the vehicle occupants.
Consequence, in the NHTSA record
Excessive wear in the upper ball joint may allow it to separate, which could result in loss of control of the vehicle.
Remedy, in the NHTSA record
Dealers will replace the front suspension upper ball joints. This safety improvement campaign began on december 21, 2004. Owners can contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number D47. Owner notification date in the NHTSA record: 21 Dec 2004.
04V216000Received 5 May 2004. 320,188 units.
Visibility / Windshield Wiper/Washer
Defect, in the NHTSA record
On certain pickup trucks and sport utility vehicles, the windshield wiper module motor may be susceptible to water intrusion that could cause internal corrosion and result in partial or complete loss of front windshield wiping capability.
Consequence, in the NHTSA record
Driver visibility could be reduced, which could result in a crash.
Remedy, in the NHTSA record
Dealers will replace the front windshield wiper module. Owner notification began on july 12, 2004. Owners should contact daimlerchrysler at 1-800-853-1403.
Report filed by DAIMLERCHRYSLER CORPORATION. Manufacturer campaign number D22. Owner notification date in the NHTSA record: 12 Jul 2004.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

412 complaints, 541 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

2002 Dodge Durango
All 2002 vehicles

2002 Dodge Durango: complaints by component, per 1,000 component mentions
Component	2002 Durango	All 2002 vehicles	Durango, all years	Mentions
Suspension	299.4	80.9	242	162
Power Train	134.9	121	75.6	73
Service Brakes, Hydraulic	92.4	78.7	34.9	50
Electrical System	88.7	94.1	128.4	48
Engine and Engine Cooling	85	103.2	73.6	46
Steering	55.5	39.2	43.1	30
Air Bags	31.4	72.5	42.5	17
Visibility	27.7	39.7	16.5	15
Exterior Lighting	18.5	33.6	31.3	10
Unknown or Other	18.5	18.9	20.1	10

The table shows the 10 components with the most mentions, of 25.

Complaints that report a crash: 35
Complaints that report a fire: 12
Injuries in the complaints: 38
Deaths in the complaints: 3
Date of the newest complaint: 24 Mar 2019

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2002 Dodge Durango, by the year NHTSA received them. The largest year is 2004, with 95 complaints.

Investigations

NHTSA investigations that name the 2002 Dodge Durango
Number	Type	Subject	Component	Opened	Closed	Campaign
EA06011	Engineering analysis	VEHICLE UNDER-SEAT FIRE	Electrical System	19 Jun 2006	22 Sep 2006
PE06008	Preliminary evaluation	FIRE UNDER THE DRIVER'S SEAT	Electrical System / Wiring / Interior/Under Dash	2 Feb 2006	19 Jun 2006	06V339000
EA03023	Engineering analysis	UPPER BALL JOINT SEPARATION	Suspension	19 Nov 2003	11 Feb 2005	04V596000
PE03032	Preliminary evaluation	FRONT SUSP. UPPER BALL JOINT FAILURE	Suspension / Front	16 Jul 2003	19 Nov 2003
PE02082	Preliminary evaluation	SAFETY BELT CINCHING LATCH PLATE	Seat Belts	6 Nov 2002	23 Apr 2003

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2002 Dodge DurangoThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2002 Dodge Durango: recalls and complaints. https://recallregister.com/vehicle/dodge/durango/2002/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: CHRYSLER LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2002 Dodge Durango?: 1,524,416 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Dodge Durango have for all model years?: NHTSA lists 73 recall campaigns for the Dodge Durango, model years 1997 to 2023. 4 of them name the 2002 model year.
Which component do the complaints about the 2002 Dodge Durango name most often?: Suspension: 162 of 541 component mentions, or 299.4 per 1,000. For all 2002 vehicles the figure is 80.9 per 1,000.
Is an NHTSA investigation of the 2002 Dodge Durango open?: No. Each of the 5 investigations that name this model year has a closing date in the NHTSA file.