2017 Dodge Durango: recalls and complaints
NHTSA lists 2 recall campaigns for the 2017 Dodge Durango. The newest campaign is 18V332000. NHTSA received the report on 17 May 2018. The NHTSA record gives the component Electrical System / Software. NHTSA has 40 complaints on file for this model year. 2 NHTSA investigations name this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 18V332000, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
2 campaigns, newest first. 4,815,665 units in total.
18V332000Received . 4,815,661 units.
Electrical System / Software
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
- Consequence, in the NHTSA record
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
- Remedy, in the NHTSA record
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number U49,U59-U65,U68,U73. Owner notification date in the NHTSA record: .
17V541000Received . 4 units.
Power Train / Axle Assembly / Axle Shaft
- Defect, in the NHTSA record
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
- Consequence, in the NHTSA record
If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.
- Remedy, in the NHTSA record
Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.
Report filed by Chrysler (FCA US LLC). Manufacturer campaign number T55. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
40 complaints, 55 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2017 Dodge Durango
- All 2017 vehicles
| Component | 2017 Durango | All 2017 vehicles | Durango, all years | Mentions |
|---|---|---|---|---|
| Power Train | 181.8 | 107.4 | 75.6 | 10 |
| Electrical System | 145.5 | 109.6 | 128.4 | 8 |
| Exterior Lighting | 127.3 | 24.1 | 31.3 | 7 |
| Unknown or Other | 109.1 | 127 | 20.1 | 6 |
| Engine | 109.1 | 134.3 | 56.6 | 6 |
| Suspension | 54.5 | 34 | 242 | 3 |
| Vehicle Speed Control | 54.5 | 49.3 | 18.8 | 3 |
| Fuel/Propulsion System | 54.5 | 52.3 | 37.8 | 3 |
| Steering | 54.5 | 60.8 | 43.1 | 3 |
| Structure | 36.4 | 46.8 | 11 | 2 |
The table shows the 10 components with the most mentions, of 13.
- Complaints that report a crash
- 4
- Complaints that report a fire
- 0
- Injuries in the complaints
- 3
- Deaths in the complaints
- 0
- Date of the newest complaint
- 14 May 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
| Number | Type | Subject | Component | Opened | Closed | Campaign |
|---|---|---|---|---|---|---|
| PE19014 | Preliminary evaluation | Active Head Rest Inadvertent Deployment | Seats | 9 Sep 2019 | 25 Feb 2026 | |
| PE16014 | Preliminary evaluation | Vehicle Rollaway | Power Train / Automatic Transmission | 16 Dec 2016 | 25 Jan 2024 |
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2017 Dodge DurangoThe recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2017 Dodge Durango: recalls and complaints. https://recallregister.com/vehicle/dodge/durango/2017/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Chrysler (FCA US LLC)
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2017 Dodge Durango?
- 4,815,665 units in 2 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Dodge Durango have for all model years?
- NHTSA lists 73 recall campaigns for the Dodge Durango, model years 1997 to 2023. 2 of them name the 2017 model year.
- Which component do the complaints about the 2017 Dodge Durango name most often?
- Power Train: 10 of 55 component mentions, or 181.8 per 1,000. For all 2017 vehicles the figure is 107.4 per 1,000.
- Is an NHTSA investigation of the 2017 Dodge Durango open?
- No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.