2020 Chevrolet Silverado 2500: recalls and complaints

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• 26V08300012 Feb 2026Power Train / Automatic Transmission / Fluid/Lubricant / Valves/Valve Body
• 24V79700024 Oct 2024Power Train / Automatic Transmission / Fluid/Lubricant / Valves/Valve Body
• 24V0600001 Feb 2024Latches/Locks/Linkages / Tailgate / Latch
• 21V57800029 Jul 2021Tires / Temporary/Emergency Spare Tire
• 20V79200017 Dec 2020Seat Belts / Critical Fasteners
• 20V65000022 Oct 2020Power Train / Driveline / Driveshaft
• 20V44600030 Jul 2020Air Bags / Side/Window / Curtain / Inflator
• 20V3240004 Jun 2020Latches/Locks/Linkages / Hood / Latch
• 20V14200012 Mar 2020Latches/Locks/Linkages / Hood / Latch
• 19V81400014 Nov 2019Seat Belts / Pretensioner

1. 26V083000Received 12 Feb 2026. 1,055 units.

   Power Train / Automatic Transmission / Fluid/Lubricant / Valves/Valve Body

   Defect, in the NHTSA record

   General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to lock up.

   Consequence, in the NHTSA record

   Rear wheel lock up increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 12, 2026.

   Report filed by General Motors, LLC. Manufacturer campaign number N252516560. Owner notification date in the NHTSA record: 6 Mar 2026.

2. 24V797000Received 24 Oct 2024. 463,295 units.

   Power Train / Automatic Transmission / Fluid/Lubricant / Valves/Valve Body

   Defect, in the NHTSA record

   General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

   Consequence, in the NHTSA record

   Rear wheel lock-up can increase the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.

   Report filed by General Motors, LLC. Manufacturer campaign number N242454440. Owner notification date in the NHTSA record: 12 Dec 2024.

3. 24V060000Received 1 Feb 2024. 570,434 units.

   Latches/Locks/Linkages / Tailgate / Latch

   Defect, in the NHTSA record

   General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

   Consequence, in the NHTSA record

   An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

   Remedy, in the NHTSA record

   Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

   Report filed by General Motors, LLC. Manufacturer campaign number N232426400. Owner notification date in the NHTSA record: 17 May 2024.

4. 21V578000Received 29 Jul 2021. 86 units.

   Tires / Temporary/Emergency Spare Tire

   Defect, in the NHTSA record

   General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" tires can prevent the Anti-Lock Braking System (ABS) from engaging.

   Consequence, in the NHTSA record

   An ABS system that cannot control the rear wheels independently increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this recall is N212329780.

   Report filed by General Motors, LLC. Manufacturer campaign number N212329780. Owner notification date in the NHTSA record: 18 Oct 2021.

5. 20V792000Received 17 Dec 2020. 624,216 units.

   Seat Belts / Critical Fasteners

   Defect, in the NHTSA record

   General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

   Consequence, in the NHTSA record

   If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.

   Report filed by General Motors, LLC. Manufacturer campaign number N202314670. Owner notification date in the NHTSA record: 26 Jan 2021.

6. 20V650000Received 22 Oct 2020. 42 units.

   Power Train / Driveline / Driveshaft

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.

   Consequence, in the NHTSA record

   If the driveshaft separates, there may be a loss of propulsion, increasing the risk of crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the driveshaft, free of charge. The recall is expected to begin December 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202314870.

   Report filed by General Motors LLC. Manufacturer campaign number N202314870. Owner notification date in the NHTSA record: 10 Dec 2020.

7. 20V446000Received 30 Jul 2020. 769 units.

   Air Bags / Side/Window / Curtain / Inflator

   Defect, in the NHTSA record

   General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.

   Consequence, in the NHTSA record

   If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is N202305380.

   Report filed by General Motors LLC. Manufacturer campaign number N202305380. Owner notification date in the NHTSA record: 3 Sep 2020.

8. 20V324000Received 4 Jun 2020. 272 units.

   Latches/Locks/Linkages / Hood / Latch

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

   Consequence, in the NHTSA record

   If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N202306490.

   Report filed by General Motors LLC. Manufacturer campaign number N202306490. Owner notification date in the NHTSA record: 7 Jul 2020.

9. 20V142000Received 12 Mar 2020. 1,909 units.

   Latches/Locks/Linkages / Hood / Latch

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

   Consequence, in the NHTSA record

   If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

   Report filed by General Motors LLC. Manufacturer campaign number N192284960. Owner notification date in the NHTSA record: 13 Apr 2020.

10. 19V814000Received 14 Nov 2019. 556,399 units.

    Seat Belts / Pretensioner

    Defect, in the NHTSA record

    General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.

    Consequence, in the NHTSA record

    A vehicle fire could result if materials ignite inside the vehicle.

    Remedy, in the NHTSA record

    GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

    Report filed by General Motors LLC. Manufacturer campaign number N192270600. Owner notification date in the NHTSA record: 13 Dec 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2020 Chevrolet Silverado 2500
• All 2020 vehicles

The table shows the 10 components with the most mentions, of 23.

Complaints that report a crash

2

Complaints that report a fire

3

Injuries in the complaints

2

Deaths in the complaints

0

Date of the newest complaint

21 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19940
2. 19950
3. 19960
4. 19970
5. 19980
6. 19990
7. 20001
8. 20010
9. 20021
10. 20030
11. 20040
12. 20050
13. 20060
14. 20073
15. 20084
16. 20095
17. 20105
18. 20114
19. 20123
20. 20133
21. 20142
22. 20156
23. 20166
24. 20175
25. 20185
26. 20197
27. 202010
28. 20216
29. 20223
30. 20231
31. 20244
32. 20251
33. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Chevrolet Silverado 2500: all model years
• Chevrolet: 178 model lines

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• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2020 Chevrolet Silverado 2500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2020 Chevrolet Silverado 2500?

2,218,477 units in 10 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Chevrolet Silverado 2500 have for all model years?

NHTSA lists 44 recall campaigns for the Chevrolet Silverado 2500, model years 1994 to 2026. 10 of them name the 2020 model year.

Which component do the complaints about the 2020 Chevrolet Silverado 2500 name most often?

Power Train: 33 of 144 component mentions, or 229.2 per 1,000. For all 2020 vehicles the figure is 117.7 per 1,000.

Is an NHTSA investigation of the 2020 Chevrolet Silverado 2500 open?

No. The 1 investigation that names this model year has a closing date in the NHTSA file.