Recall Register

2023 Chevrolet Silverado 2500: recalls and complaints

NHTSA lists 1 recall campaign for the 2023 Chevrolet Silverado 2500. The campaign is 24V060000. NHTSA received the report on 1 Feb 2024. The NHTSA record gives the component Latches/Locks/Linkages / Tailgate / Latch. NHTSA has 47 complaints on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on this campaign.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of campaign 24V060000, in the NHTSA record

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

1 campaign. 570,434 units in total.

  1. 24V060000Received . 570,434 units.

    Latches/Locks/Linkages / Tailgate / Latch

    Defect, in the NHTSA record
    General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
    Consequence, in the NHTSA record
    An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
    Remedy, in the NHTSA record
    Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

    Report filed by General Motors, LLC. Manufacturer campaign number N232426400. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

47 complaints, 71 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

  • 2023 Chevrolet Silverado 2500
  • All 2023 vehicles
2023 Chevrolet Silverado 2500: complaints by component, per 1,000 component mentions
Component2023 Silverado 2500All 2023 vehiclesSilverado 2500, all yearsMentions
Power Train239.478.983.617
Electrical System225.4149.7139.716
Unknown or Other112.7109.944.18
Engine98.6111.146.97
Latches/Locks/Linkages56.33.211.14
Exterior Lighting42.318.513.13
Service Brakes42.363.7132.93
Structure28.228.332.62
Fuel/Propulsion System28.244.730.82
Lane Departure28.229.30.82

The table shows the 10 components with the most mentions, of 17.

Complaints that report a crash
0
Complaints that report a fire
2
Injuries in the complaints
1
Deaths in the complaints
0
Date of the newest complaint
11 Sep 2026

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2023 Chevrolet Silverado 2500, by the year NHTSA received them. The largest year is 2026, with 18 complaints.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 19940
  2. 19950
  3. 19960
  4. 19970
  5. 19980
  6. 19990
  7. 20001
  8. 20010
  9. 20021
  10. 20030
  11. 20040
  12. 20050
  13. 20060
  14. 20073
  15. 20084
  16. 20095
  17. 20105
  18. 20114
  19. 20123
  20. 20133
  21. 20142
  22. 20156
  23. 20166
  24. 20175
  25. 20185
  26. 20197
  27. 202010
  28. 20216
  29. 20223
  30. 20231
  31. 20244
  32. 20251
  33. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2023 Chevrolet Silverado 2500: recalls and complaints. https://recallregister.com/vehicle/chevrolet/silverado-2500/2023/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
General Motors, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2023 Chevrolet Silverado 2500?
570,434 units in 1 campaign. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Chevrolet Silverado 2500 have for all model years?
NHTSA lists 44 recall campaigns for the Chevrolet Silverado 2500, model years 1994 to 2026. 1 of them names the 2023 model year.
Which component do the complaints about the 2023 Chevrolet Silverado 2500 name most often?
Power Train: 17 of 71 component mentions, or 239.4 per 1,000. For all 2023 vehicles the figure is 78.9 per 1,000.
Is an NHTSA investigation of the 2023 Chevrolet Silverado 2500 open?
The NHTSA investigation file has no investigation that names this model year.