2017 Chevrolet Silverado 2500: recalls and complaints

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

• 23V0470002 Feb 2023Fuel System, Diesel / Storage / Tank Assembly
• 21V4960001 Jul 2021Equipment / Electrical / Engine Block Heater
• 19V32800025 Apr 2019Engine
• 17V56700014 Sep 2017Seat Belts / Front / Retractor
• 16V6510008 Sep 2016Seat Belts / Pretensioner

1. 23V047000Received 2 Feb 2023. 22,132 units.

   Fuel System, Diesel / Storage / Tank Assembly

   Defect, in the NHTSA record

   General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

   Consequence, in the NHTSA record

   An engine stall increases the risk of a crash.

   Remedy, in the NHTSA record

   Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

   Report filed by General Motors, LLC. Manufacturer campaign number N222368030. Owner notification date in the NHTSA record: 21 Jun 2023.

2. 21V496000Received 1 Jul 2021. 338,020 units.

   Equipment / Electrical / Engine Block Heater

   Defect, in the NHTSA record

   General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

   Consequence, in the NHTSA record

   An electrical short-circuit can increase the risk of a fire.

   Remedy, in the NHTSA record

   Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

   Report filed by General Motors, LLC. Manufacturer campaign number N212329840. Owner notification date in the NHTSA record: 4 Apr 2022.

3. 19V328000Received 25 Apr 2019. 318,374 units.

   Engine

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

   Consequence, in the NHTSA record

   A short-circuit may damage the engine components and increase the risk of fire.

   Remedy, in the NHTSA record

   GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

   Report filed by General Motors LLC. Manufacturer campaign number N182206310, -11, -12. Owner notification date in the NHTSA record: 11 Dec 2019.

4. 17V567000Received 14 Sep 2017. 38,048 units.

   Seat Belts / Front / Retractor

   Defect, in the NHTSA record

   General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

   Consequence, in the NHTSA record

   The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

   Report filed by General Motors LLC. Manufacturer campaign number 17368, 17375, 17376. Owner notification date in the NHTSA record: 24 Mar 2021.

5. 16V651000Received 8 Sep 2016. 3,640,162 units.

   Seat Belts / Pretensioner

   Defect, in the NHTSA record

   General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

   Consequence, in the NHTSA record

   A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

   Remedy, in the NHTSA record

   GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

   Report filed by General Motors LLC. Manufacturer campaign number 16007. Owner notification date in the NHTSA record: 13 Oct 2016.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.

• 2017 Chevrolet Silverado 2500
• All 2017 vehicles

The table shows the 10 components with the most mentions, of 16.

Complaints that report a crash

2

Complaints that report a fire

5

Injuries in the complaints

1

Deaths in the complaints

0

Date of the newest complaint

23 Jul 2025

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

1. 19940
2. 19950
3. 19960
4. 19970
5. 19980
6. 19990
7. 20001
8. 20010
9. 20021
10. 20030
11. 20040
12. 20050
13. 20060
14. 20073
15. 20084
16. 20095
17. 20105
18. 20114
19. 20123
20. 20133
21. 20142
22. 20156
23. 20166
24. 20175
25. 20185
26. 20197
27. 202010
28. 20216
29. 20223
30. 20231
31. 20244
32. 20251
33. 20262

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

• Chevrolet Silverado 2500: all model years
• Chevrolet: 178 model lines

Follow by RSS:Chevrolet recallsVehicle recalls

• NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
• NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
• NHTSA page of the 2017 Chevrolet Silverado 2500The recalls, the complaints and the investigations that NHTSA shows for this model year.

How many units are in the recall campaigns for the 2017 Chevrolet Silverado 2500?

4,356,736 units in 5 campaigns. A campaign can name other models and model years, and its units include them.

How many recall campaigns does the Chevrolet Silverado 2500 have for all model years?

NHTSA lists 44 recall campaigns for the Chevrolet Silverado 2500, model years 1994 to 2026. 5 of them name the 2017 model year.

Which component do the complaints about the 2017 Chevrolet Silverado 2500 name most often?

Electrical System: 15 of 69 component mentions, or 217.4 per 1,000. For all 2017 vehicles the figure is 118 per 1,000.

Is an NHTSA investigation of the 2017 Chevrolet Silverado 2500 open?

The NHTSA investigation file has no investigation that names this model year.