2021 Audi Q5: recalls and complaints

NHTSA lists 8 recall campaigns for the 2021 Audi Q5. The newest campaign is 25V080000. NHTSA received the report on 12 Feb 2025. The NHTSA record gives the component Electrical System / Propulsion System / Traction Battery. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 25V080000, in the NHTSA record

Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 29 Mar 2018. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

8 campaigns, newest first. 766,746 units in total.

25V08000012 Feb 2025Electrical System / Propulsion System / Traction Battery
23V84200013 Dec 2023Electrical System / Propulsion System / Charging / Cable/Cord / Onboard
22V7530007 Oct 2022Engine and Engine Cooling / Engine / Hard Parts Internal/Mechanical
22V7420005 Oct 2022Back Over Prevention / Display Function
22V03400026 Jan 2022Tires
21V9470008 Dec 2021Structure / Body
21V6060005 Aug 2021Seat Belts / Rear/Other / Retractor
21V29500026 Apr 2021Suspension / Rear / Axle / Non-Powered Axle Assembly

25V080000Received 12 Feb 2025. 20,201 units.
Electrical System / Propulsion System / Traction Battery
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Consequence, in the NHTSA record
A high-voltage battery that overheats increases the risk of a fire.
Remedy, in the NHTSA record
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 93AA. Owner notification date in the NHTSA record: 1 May 2025.
23V842000Received 13 Dec 2023. 93,196 units.
Electrical System / Propulsion System / Charging / Cable/Cord / Onboard
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence, in the NHTSA record
An overheated outlet or charging cable can increase the risk of a fire.
Remedy, in the NHTSA record
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 93U6/93U8. Owner notification date in the NHTSA record: 28 Mar 2024.
22V753000Received 7 Oct 2022. 76,515 units.
Engine and Engine Cooling / Engine / Hard Parts Internal/Mechanical
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence, in the NHTSA record
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy, in the NHTSA record
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number VW: 13i4, Audi: 13i5. Owner notification date in the NHTSA record: 8 Nov 2022.
22V742000Received 5 Oct 2022. 170,296 units.
Back Over Prevention / Display Function
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence, in the NHTSA record
A blank rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 91DZ. Owner notification date in the NHTSA record: 25 Oct 2022.
22V034000Received 26 Jan 2022. 31,058 units.
Tires
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Consequence, in the NHTSA record
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 42L5. Owner notification date in the NHTSA record: 3 Mar 2022.
21V947000Received 8 Dec 2021. 288,991 units.
Structure / Body
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
Consequence, in the NHTSA record
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 90S9. Owner notification date in the NHTSA record: 21 Jan 2022.
21V606000Received 5 Aug 2021. 45,496 units.
Seat Belts / Rear/Other / Retractor
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence, in the NHTSA record
An unsecured child restraint system can increase the risk of injury during a crash.
Remedy, in the NHTSA record
Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69CR, 69CS. Owner notification date in the NHTSA record: 27 Aug 2021.
21V295000Received 26 Apr 2021. 40,993 units.
Suspension / Rear / Axle / Non-Powered Axle Assembly
Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Consequence, in the NHTSA record
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy, in the NHTSA record
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 42L1. Owner notification date in the NHTSA record: 4 Jun 2021.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2021 Audi Q5The recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2021 Audi Q5: recalls and complaints. https://recallregister.com/vehicle/audi/q5/2021/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 29 Mar 2018
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Volkswagen Group of America, Inc.

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2021 Audi Q5?: 766,746 units in 8 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Audi Q5 have for all model years?: NHTSA lists 33 recall campaigns for the Audi Q5, model years 2008 to 2025. 8 of them name the 2021 model year.
Is an NHTSA investigation of the 2021 Audi Q5 open?: The NHTSA investigation file has no investigation that names this model year.