2013 Audi Q5: recalls and complaints
NHTSA lists 5 recall campaigns for the 2013 Audi Q5. The newest campaign is 18V229000. NHTSA received the report on 11 Apr 2018. The NHTSA record gives the component Engine and Engine Cooling / Cooling System. NHTSA has 47 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 18V229000, in the NHTSA record
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
5 campaigns, newest first. 1,377,191 units in total.
- 18V229000Engine and Engine Cooling / Cooling System
- 17V622000Electrical System / Wiring
- 17V298000Fuel System, Gasoline / Delivery / Fuel Pump
- 17V002000Engine and Engine Cooling / Cooling System
- 17V001000Visibility / Sun/Moon Roof Assembly
18V229000Received . 342,867 units.
Engine and Engine Cooling / Cooling System
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
- Consequence, in the NHTSA record
A blocked pump or a short-circuited pump can increase the risk of a fire.
- Remedy, in the NHTSA record
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 19N3/19N4. Owner notification date in the NHTSA record: .
17V622000Received . 216,913 units.
Electrical System / Wiring
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
- Consequence, in the NHTSA record
The melted wires can increase the risk of a fire.
- Remedy, in the NHTSA record
Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 80C5/80C6. Owner notification date in the NHTSA record: .
17V298000Received . 240,487 units.
Fuel System, Gasoline / Delivery / Fuel Pump
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
- Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy, in the NHTSA record
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 20Z8. Owner notification date in the NHTSA record: .
17V002000Received . 342,867 units.
Engine and Engine Cooling / Cooling System
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
- Consequence, in the NHTSA record
If the coolant pump overheats, it can increase the risk of a fire.
- Remedy, in the NHTSA record
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 19M1. Owner notification date in the NHTSA record: .
17V001000Received . 234,057 units.
Visibility / Sun/Moon Roof Assembly
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
- Consequence, in the NHTSA record
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy, in the NHTSA record
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69P1. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
47 complaints, 55 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2013 Audi Q5
- All 2013 vehicles
| Component | 2013 Q5 | All 2013 vehicles | Q5, all years | Mentions |
|---|---|---|---|---|
| Steering | 272.7 | 75.2 | 47.3 | 15 |
| Engine | 200 | 140.3 | 135.6 | 11 |
| Structure | 109.1 | 51 | 33.1 | 6 |
| Power Train | 72.7 | 114.7 | 48.9 | 4 |
| Service Brakes | 72.7 | 52.4 | 30 | 4 |
| Electrical System | 72.7 | 136.2 | 59.9 | 4 |
| Unknown or Other | 36.4 | 71.6 | 59.9 | 2 |
| Service Brakes, Hydraulic | 18.2 | 2.4 | 1.6 | 1 |
| Latches/Locks/Linkages | 18.2 | 9.3 | 1.6 | 1 |
| Visibility | 18.2 | 10.5 | 15.8 | 1 |
The table shows the 10 components with the most mentions, of 16.
- Complaints that report a crash
- 0
- Complaints that report a fire
- 3
- Injuries in the complaints
- 0
- Deaths in the complaints
- 0
- Date of the newest complaint
- 10 May 2019
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2013 Audi Q5The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2013 Audi Q5: recalls and complaints. https://recallregister.com/vehicle/audi/q5/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 29 Sep 2026
- Complaint file through
- 15 May 2019
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Volkswagen Group of America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2013 Audi Q5?
- 1,377,191 units in 5 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Audi Q5 have for all model years?
- NHTSA lists 33 recall campaigns for the Audi Q5, model years 2008 to 2025. 5 of them name the 2013 model year.
- Which component do the complaints about the 2013 Audi Q5 name most often?
- Steering: 15 of 55 component mentions, or 272.7 per 1,000. For all 2013 vehicles the figure is 75.2 per 1,000.
- Is an NHTSA investigation of the 2013 Audi Q5 open?
- The NHTSA investigation file has no investigation that names this model year.