2012 Audi Q5: recalls and complaints
NHTSA lists 6 recall campaigns for the 2012 Audi Q5. The newest campaign is 18V818000. NHTSA received the report on 19 Nov 2018. The NHTSA record gives the component Fuel System, Gasoline / Delivery / Fuel Pump. NHTSA has 168 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 18V818000, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
6 campaigns, newest first. 1,218,705 units in total.
- 18V818000Fuel System, Gasoline / Delivery / Fuel Pump
- 18V082000Air Bags / Frontal / Driver Side / Inflator Module
- 17V001000Air Bags / Side/Window
- 16V660000Fuel System, Gasoline / Delivery / Fuel Pump
- 16V078000Air Bags / Frontal / Driver Side / Inflator Module
- 12V299000Visibility / Sun/Moon Roof Assembly
18V818000Received . 5,987 units.
Fuel System, Gasoline / Delivery / Fuel Pump
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
- Consequence, in the NHTSA record
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 20BJ. Owner notification date in the NHTSA record: .
18V082000Received . 162,782 units.
Air Bags / Frontal / Driver Side / Inflator Module
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
- Consequence, in the NHTSA record
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy, in the NHTSA record
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69R6. Owner notification date in the NHTSA record: .
17V001000Received . 234,057 units.
Air Bags / Side/Window
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
- Consequence, in the NHTSA record
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy, in the NHTSA record
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 69P1. Owner notification date in the NHTSA record: .
16V660000Received . 143,214 units.
Fuel System, Gasoline / Delivery / Fuel Pump
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
- Consequence, in the NHTSA record
A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy, in the NHTSA record
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 20W9. Owner notification date in the NHTSA record: .
16V078000Received . 659,493 units.
Air Bags / Frontal / Driver Side / Inflator Module
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
- Consequence, in the NHTSA record
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Report filed by Volkswagen Group of America, Inc.. Owner notification date in the NHTSA record: .
12V299000Received . 13,172 units.
Visibility / Sun/Moon Roof Assembly
- Defect, in the NHTSA record
Volkswagen is recalling certain model year 2012 audi q5 vehicles, manufactured from june 21, 2011, through december 9, 2011. Some vehicles may be equipped with a front sunroof glass panel that is susceptible to breakage in extremely cold weather/temperature conditions.
- Consequence, in the NHTSA record
Should the sunroof’s glass break while the vehicle is in use, the falling glass could cut and injure the driver or passengers. It could also distract the driver, increasing the risk of a crash.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will replace the front sunroof glass panel, free of charge. The safety recall began on august 7, 2012. Owners may contact audi at 1-800-253-2834.
Report filed by VOLKSWAGEN OF AMERICA, INC. Manufacturer campaign number 60B2/L3. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
168 complaints, 203 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. The figure per 1,000 component mentions shows how many of each 1,000 mentions name the component.
- 2012 Audi Q5
- All 2012 vehicles
| Component | 2012 Q5 | All 2012 vehicles | Q5, all years | Mentions |
|---|---|---|---|---|
| Air Bags | 418.7 | 97.4 | 134.5 | 85 |
| Engine | 231.5 | 144.2 | 171.8 | 47 |
| Fuel/Propulsion System | 98.5 | 44.1 | 72.5 | 20 |
| Unknown or Other | 49.3 | 69.3 | 77.2 | 10 |
| Structure | 44.3 | 40 | 40.5 | 9 |
| Electrical System | 24.6 | 130.1 | 115.6 | 5 |
| Power Train | 24.6 | 108.9 | 47.3 | 5 |
| Visibility/Wiper | 19.7 | 17.3 | 12.6 | 4 |
| Suspension | 19.7 | 21.5 | 31 | 4 |
| Visibility | 14.8 | 8.6 | 11 | 3 |
The table shows the 10 components with the most mentions, of 15.
- Complaints that report a crash
- 3
- Complaints that report a fire
- 0
- Injuries in the complaints
- 2
- Deaths in the complaints
- 0
- Date of the newest complaint
- 12 May 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2012 Audi Q5The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2012 Audi Q5: recalls and complaints. https://recallregister.com/vehicle/audi/q5/2012/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Volkswagen Group of America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2012 Audi Q5?
- 1,218,705 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Audi Q5 have for all model years?
- NHTSA lists 33 recall campaigns for the Audi Q5, model years 2008 to 2026. 6 of them name the 2012 model year.
- Which component do the complaints about the 2012 Audi Q5 name most often?
- Air Bags: 85 of 203 component mentions, or 418.7 per 1,000. For all 2012 vehicles the figure is 97.4 per 1,000.
- Is an NHTSA investigation of the 2012 Audi Q5 open?
- The NHTSA investigation file has no investigation that names this model year.