2020 Audi Q5: recalls and complaints
NHTSA lists 6 recall campaigns for the 2020 Audi Q5. The newest campaign is 23V842000. NHTSA received the report on 13 Dec 2023. The NHTSA record gives the component Electrical System / Propulsion System / Charging / Cable/Cord / Onboard. NHTSA has 25 complaints on file for this model year.
The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.
This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.
Remedy of the newest campaign, 23V842000, in the NHTSA record
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .
Since the last update
No tracked figure of this page changed in a data update. What the log tracks
Recall campaigns
6 campaigns, newest first. 633,892 units in total.
- 23V842000Electrical System / Propulsion System / Charging / Cable/Cord / Onboard
- 22V034000Tires
- 21V947000Structure / Body
- 21V295000Suspension / Rear / Axle / Non-Powered Axle Assembly
- 20V505000Seats
- 19V737000Structure / Body
23V842000Received . 93,196 units.
Electrical System / Propulsion System / Charging / Cable/Cord / Onboard
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
- Consequence, in the NHTSA record
An overheated outlet or charging cable can increase the risk of a fire.
- Remedy, in the NHTSA record
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 93U6/93U8. Owner notification date in the NHTSA record: .
22V034000Received . 31,058 units.
Tires
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
- Consequence, in the NHTSA record
Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 42L5. Owner notification date in the NHTSA record: .
21V947000Received . 288,991 units.
Structure / Body
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
- Consequence, in the NHTSA record
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 90S9. Owner notification date in the NHTSA record: .
21V295000Received . 40,993 units.
Suspension / Rear / Axle / Non-Powered Axle Assembly
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
- Consequence, in the NHTSA record
A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
- Remedy, in the NHTSA record
Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 42L1. Owner notification date in the NHTSA record: .
20V505000Received . 5,376 units.
Seats
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
- Consequence, in the NHTSA record
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
- Remedy, in the NHTSA record
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 72L1, 72K8, 72K9. Owner notification date in the NHTSA record: .
19V737000Received . 174,278 units.
Structure / Body
- Defect, in the NHTSA record
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
- Consequence, in the NHTSA record
The detached trim may become a road hazard, increasing the risk of crash.
- Remedy, in the NHTSA record
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
Report filed by Volkswagen Group of America, Inc.. Manufacturer campaign number 66K8. Owner notification date in the NHTSA record: .
The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.
Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.
Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.
Complaints by component
25 complaints, 39 component mentions.
A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.
| Component | Mentions |
|---|---|
| Electrical System | 8 |
| Unknown or Other | 5 |
| Engine | 4 |
| Forward Collision Avoidance | 4 |
| Seat Belts | 3 |
| Steering | 3 |
| Service Brakes | 2 |
| Vehicle Speed Control | 2 |
| Power Train | 2 |
| Structure | 1 |
The table shows the 10 components with the most mentions, of 15.
- Complaints that report a crash
- 3
- Complaints that report a fire
- 1
- Injuries in the complaints
- 3
- Deaths in the complaints
- 0
- Date of the newest complaint
- 4 Sep 2026
These figures are the entries of the persons who sent the complaints.
Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.
Investigations
The NHTSA investigation file has no investigation that names this model year.
Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.
Other model years
The number under each year is the number of recall campaigns.
A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.
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Official channels
- NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
- NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
- NHTSA page of the 2020 Audi Q5The recalls, the complaints and the investigations that NHTSA shows for this model year.
Cite this page
Recall Register. 2020 Audi Q5: recalls and complaints. https://recallregister.com/vehicle/audi/q5/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .
Sources
- Source
- NHTSA Office of Defects Investigation
- Licence
- US government work, public domain
- Recall file through
- 30 Sep 2026
- Complaint file through
- 30 Sep 2026
- First complaint in the file
- 1 Jan 1995
- Manufacturer in the recall file
- Volkswagen Group of America, Inc.
The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.
Questions
- How many units are in the recall campaigns for the 2020 Audi Q5?
- 633,892 units in 6 campaigns. A campaign can name other models and model years, and its units include them.
- How many recall campaigns does the Audi Q5 have for all model years?
- NHTSA lists 33 recall campaigns for the Audi Q5, model years 2008 to 2026. 6 of them name the 2020 model year.
- Which component do the complaints about the 2020 Audi Q5 name most often?
- Electrical System: 8 of 39 component mentions.
- Is an NHTSA investigation of the 2020 Audi Q5 open?
- The NHTSA investigation file has no investigation that names this model year.