Recall Register

2024 Volvo Bus 9700: recalls and complaints

NHTSA advisory: do not driveCampaign 24V083000. NHTSA received the report on . 8 units. Steering

Remedy of campaign 24V083000, in the NHTSA record

Owners are advised not to drive their vehicle until the repair has been performed. Prevost will inspect and tighten the castellated nuts and install new cotter pins as necessary, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-82.

Do-not-drive advisory: A mark on a recall campaign in the NHTSA recall file. This site shows the mark as NHTSA sets it.

NHTSA lists 4 recall campaigns for the 2024 Volvo Bus 9700. The newest campaign is 26V600000. NHTSA received the report on 18 Sep 2026. The NHTSA record gives the component Equipment / Other / Labels. NHTSA has no complaint on file for this model year.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 26V600000, in the NHTSA record

Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.

NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on . Complaint file through . Recall file through .

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

4 campaigns, newest first. 1,419 units in total.

  1. 26V600000Received . 1,236 units.

    Equipment / Other / Labels

    Defect, in the NHTSA record
    Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
    Consequence, in the NHTSA record
    The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
    Remedy, in the NHTSA record
    Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

    Report filed by Volvo Bus Corporation. Manufacturer campaign number SR26-84.

  2. 25V469000Received . 165 units.

    Equipment / Emergency / Fire Supression

    Defect, in the NHTSA record
    Volvo Bus Corporation (Volvo Bus) is recalling certain 2023-2025 Volvo 9700 buses. Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false warning to the driver, an engine shutdown, and the release of chemical fire extinguishing agent in the engine compartment.
    Consequence, in the NHTSA record
    An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
    Remedy, in the NHTSA record
    Prevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-85.

    Report filed by Volvo Bus Corporation. Manufacturer campaign number SR25-85. Owner notification date in the NHTSA record: .

  3. 24V524000Received . 10 units.

    Steering

    Defect, in the NHTSA record
    Volvo Bus Corporation (Volvo Bus) is recalling certain 2024 Volvo 9700 vehicles. The castellated nuts securing the steering gear link rod to the steering arm and/or the pitman arm may not have been tightened properly, which can allow it to loosen.
    Consequence, in the NHTSA record
    A loose steering gear link rod can cause a loss of steering control, increasing the risk of a crash.
    Remedy, in the NHTSA record
    Prevost will tighten the castellated nuts, free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-84.

    Report filed by Volvo Bus Corporation. Manufacturer campaign number SR24-84. Owner notification date in the NHTSA record: .

  4. 24V083000Received . 8 units.

    SteeringDo-not-drive advisory

    Defect, in the NHTSA record
    Volvo Bus Corporation (Volvo Bus) is recalling certain 2024 Volvo 9700 vehicles. The castellated nut securing the steering gear link rod to the steering arm may be loose and allow the link rod to detach.
    Consequence, in the NHTSA record
    A detached link rod can cause a loss of steering control and increase the risk of a crash.
    Remedy, in the NHTSA record
    Owners are advised not to drive their vehicle until the repair has been performed. Prevost will inspect and tighten the castellated nuts and install new cotter pins as necessary, free of charge. Owner notification letters were mailed February 22, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-82.

    Report filed by Volvo Bus Corporation. Manufacturer campaign number SR24-82. Owner notification date in the NHTSA record: .

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

  1. 20082
  2. 200914
  3. 201014
  4. 201113
  5. 201211
  6. 201312
  7. 20146
  8. 20157
  9. 20169
  10. 201710
  11. 20189
  12. 20196
  13. 20208
  14. 20214
  15. 20222
  16. 20235
  17. 20244
  18. 20253

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Official channels

Cite this page

Recall Register. 2024 Volvo Bus 9700: recalls and complaints. https://recallregister.com/vehicle/volvo-bus/9700/2024/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through .

Sources

Source
NHTSA Office of Defects Investigation
Licence
US government work, public domain
Recall file through
30 Sep 2026
Complaint file through
30 Sep 2026
First complaint in the file
1 Jan 1995
Manufacturer in the recall file
Volvo Bus Corporation

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2024 Volvo Bus 9700?
1,419 units in 4 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Volvo Bus 9700 have for all model years?
NHTSA lists 32 recall campaigns for the Volvo Bus 9700, model years 2008 to 2025. 4 of them name the 2024 model year.
Is an NHTSA investigation of the 2024 Volvo Bus 9700 open?
The NHTSA investigation file has no investigation that names this model year.