2018 Thomas Built Buses Minotour: recalls and complaints

NHTSA lists 13 recall campaigns for the 2018 Thomas Built Buses Minotour. The newest campaign is 21V741000. NHTSA received the report on 23 Sep 2021. The NHTSA record gives the component Electrical System / Wiring / Relays/Solenoids. NHTSA has 1 complaint on file for this model year. 2 NHTSA investigations name this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 21V741000, in the NHTSA record

Dealers will replace the CNG fuel shut-off solenoid, free of charge. Owner notification letters are were mailed February 03, 2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-903.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

13 campaigns, newest first. 90,107 units in total.

21V74100023 Sep 2021Electrical System / Wiring / Relays/Solenoids
20V6900009 Nov 2020Equipment Adaptive/Mobility
19V7120004 Oct 2019Seats
19V1700005 Mar 2019Equipment Adaptive/Mobility
18V6980005 Oct 2018Structure / Emergency / Escape/Egress/Exit
18V3010008 May 2018Equipment Adaptive/Mobility
18V25400019 Apr 2018Seats
18V25300019 Apr 2018Seats
18V19300026 Mar 2018Seats
18V19200026 Mar 2018Seats
18V1580007 Mar 2018Equipment Adaptive/Mobility
18V1570007 Mar 2018Equipment Adaptive/Mobility
17V31200011 May 2017Seats

21V741000Received 23 Sep 2021. 87 units.
Electrical System / Wiring / Relays/Solenoids
Defect, in the NHTSA record
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2015-2018 Thomas Built Minotour school buses. The under-body shut-off solenoid connector that connects to the CNG fuel tank may corrode, which could result in an electrical short.
Consequence, in the NHTSA record
A short at the connector may cause a flame or overheating, increasing the risk of a fire.
Remedy, in the NHTSA record
Dealers will replace the CNG fuel shut-off solenoid, free of charge. Owner notification letters are were mailed February 03, 2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-903.
Report filed by Daimler Trucks North America, LLC. Manufacturer campaign number FL-903. Owner notification date in the NHTSA record: 3 Feb 2022.
20V690000Received 9 Nov 2020. 615 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence, in the NHTSA record
If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-868. Owner notification date in the NHTSA record: 19 May 2021.
19V712000Received 4 Oct 2019. 53,528 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Consequence, in the NHTSA record
The lack of impact absorption increases the risk of injury in the event of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-832. Owner notification date in the NHTSA record: 22 Jun 2020.
19V170000Received 5 Mar 2019. 410 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
Consequence, in the NHTSA record
When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.
Remedy, in the NHTSA record
DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-811. Owner notification date in the NHTSA record: 20 Dec 2019.
18V698000Received 5 Oct 2018. 701 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Thomas Built Buses Minotour school buses with 36" or 39" wide seats. The rear emergency exit door may not open wide enough to meet the unobstructed emergency egress area requirements. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Consequence, in the NHTSA record
If the emergency exit door does not open wide enough, it may limit the ability to exit the bus, increasing the risk of injury in the event of an emergency.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will modify the rear door slide system, increasing the angle that the door can open, free of charge. DTNA issued owners an interim notification on November 8, 2018. The recall began June 28, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-797.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-797. Owner notification date in the NHTSA record: 28 Jun 2019.
18V301000Received 8 May 2018. 1,688 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
Consequence, in the NHTSA record
If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-770. Owner notification date in the NHTSA record: 15 Nov 2019.
18V254000Received 19 Apr 2018. 24 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-769. Owner notification date in the NHTSA record: 3 Jan 2019.
18V253000Received 19 Apr 2018. 23,102 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-769. Owner notification date in the NHTSA record: 3 Jan 2019.
18V193000Received 26 Mar 2018. 6 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-763. Owner notification date in the NHTSA record: 10 May 2019.
18V192000Received 26 Mar 2018. 6,606 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Consequence, in the NHTSA record
In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-763. Owner notification date in the NHTSA record: 10 May 2019.
18V158000Received 7 Mar 2018. 14 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour transit buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence, in the NHTSA record
If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-761. Owner notification date in the NHTSA record: 15 Nov 2018.
18V157000Received 7 Mar 2018. 3,304 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour school buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence, in the NHTSA record
If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-761. Owner notification date in the NHTSA record: 15 Nov 2018.
17V312000Received 11 May 2017. 22 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2018 Thomas Built Buses Minotour DRW school buses. The occupant seats may have been installed without reinforcement brackets being used underneath the seat rail as intended.
Consequence, in the NHTSA record
Without reinforcement brackets, in the event of a crash, the seats may come loose, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the seats and install reinforcement brackets as necessary, free of charge. An interim notice was mailed to owners on July 5, 2017. The recall began on August 11, 2017. Owners may contact DTNA Customer Service 1-800-547-0712. DTNA's number for the recall is FL-735.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-735. Owner notification date in the NHTSA record: 11 Aug 2017.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

1 complaint, 2 component mentions.

A complaint can name more than one component. Each component that a complaint names is one component mention. This model year has fewer than 50 component mentions, so the table shows the number of mentions only.

2018 Thomas Built Buses Minotour: component mentions in complaints
Component		Mentions
Power Train		2

Complaints that report a crash: 0
Complaints that report a fire: 0
Injuries in the complaints: 0
Deaths in the complaints: 0
Date of the newest complaint: 26 Jan 2023

These figures are the entries of the persons who sent the complaints.

Complaint: A report about a possible safety problem that a person sends to NHTSA. This site shows the number of complaints and not their text.

Complaints about the 2018 Thomas Built Buses Minotour, by the year NHTSA received them. The largest year is 2023, with 1 complaint.

Investigations

NHTSA investigations that name the 2018 Thomas Built Buses Minotour
Number	Type	Subject	Component	Opened	Closed	Campaign
PE23016	Preliminary evaluation	6L90 Transmission Failure	Power Train / Automatic Transmission / Fluid/Lubricant / Valves/Valve Body	27 Sep 2023	10 Jan 2025
AQ18002	Audit query	Daimler Trucks North America Recalls	Exterior Lighting / Brake Lights / Switch	23 Apr 2018	11 Jul 2024

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2018 Thomas Built Buses MinotourThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2018 Thomas Built Buses Minotour: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/minotour/2018/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America, LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2018 Thomas Built Buses Minotour?: 90,107 units in 13 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas Built Buses Minotour have for all model years?: NHTSA lists 61 recall campaigns for the Thomas Built Buses Minotour, model years 2000 to 2023. 13 of them name the 2018 model year.
Which component do the complaints about the 2018 Thomas Built Buses Minotour name most often?: Power Train: 2 of 2 component mentions.
Is an NHTSA investigation of the 2018 Thomas Built Buses Minotour open?: No. Each of the 2 investigations that name this model year has a closing date in the NHTSA file.