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2021 Thomas Built Buses Minotour
2 recall campaigns and 0 complaints are on NHTSA's register for the 2021 Thomas Built Buses Minotour; the recalls concern seats and equipment adaptive/mobility.
No consumer complaints for this model year are in the NHTSA file.
NHTSA's Office of Defects Investigation has opened 1 investigation naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Buses Minotour school buses. The forward seat barrier behind the driver may not provide sufficient protection to passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School Bus Passenger Seating and Crash Protection."
Consequence: Occupants may collide with the front seat barrier with more force than intended during a crash, increasing the risk of injury.
Remedy: Dealers will replace the barrier, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL959.
Filed by Daimler Trucks North America, LLC (manufacturer campaign FL959).
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-868).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| PE23016 | Preliminary evaluation | 6L90 Transmission Failure | power train:automatic transmission:fluid/lubricant:valves/valve body | 27 Sep 2023 | 10 Jan 2025 | — |
Other Thomas Built Buses Minotour model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2000 | 4 | 0 | 6,923 |
| 2001 | 3 | 0 | 250,321 |
| 2002 | 7 | 0 | 252,652 |
| 2003 | 9 | 0 | 253,826 |
| 2004 | 12 | 0 | 14,845 |
| 2005 | 14 | 1 | 17,522 |
| 2006 | 22 | 0 | 31,995 |
| 2007 | 23 | 0 | 36,175 |
| 2008 | 20 | 0 | 277,647 |
| 2009 | 18 | 0 | 32,302 |
| 2010 | 16 | 0 | 24,576 |
| 2011 | 16 | 0 | 20,573 |
| 2012 | 12 | 0 | 14,911 |
| 2013 | 13 | 0 | 18,140 |
| 2014 | 17 | 0 | 101,243 |
| 2015 | 21 | 0 | 102,993 |
| 2016 | 20 | 0 | 95,458 |
| 2017 | 19 | 0 | 95,431 |
| 2018 | 13 | 0 | 90,107 |
| 2019 | 6 | 0 | 58,345 |
| 2020 | 7 | 0 | 58,297 |
| 2021 | 2 | 0 | 635 |
| 2022 | 5 | 0 | 716 |
| 2023 NHTSA | 1 | 0 | 20 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Thomas Built Buses Minotour model years · Thomas Built Buses: 22 model lines
Questions and answers
How many recalls does the 2021 Thomas Built Buses Minotour have?
2 NHTSA recall campaigns name this model year; the most recent, 22V840000, was reported to NHTSA on 14 Nov 2022 and concerns seats:barriers. Across all model years the Thomas Built Buses Minotour line has 61 campaigns.
Is there an open NHTSA investigation into the 2021 Thomas Built Buses Minotour?
NHTSA's investigation file lists 1 action naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2021 Thomas Built Buses Minotour complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.