2013 Thomas Built Buses Minotour: recalls and complaints

NHTSA lists 13 recall campaigns for the 2013 Thomas Built Buses Minotour. The newest campaign is 20V690000. NHTSA received the report on 9 Nov 2020. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has no complaint on file for this model year. 1 NHTSA investigation names this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 20V690000, in the NHTSA record

DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 30 Sep 2026. Recall file through 30 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

13 campaigns, newest first. 18,140 units in total.

20V6900009 Nov 2020Equipment Adaptive/Mobility
19V1700005 Mar 2019Equipment Adaptive/Mobility
18V3010008 May 2018Equipment Adaptive/Mobility
18V1580007 Mar 2018Equipment Adaptive/Mobility
18V1570007 Mar 2018Equipment Adaptive/Mobility
18V08300030 Jan 2018Equipment
16V10300023 Feb 2016Exterior Lighting
15V5640004 Sep 2015Equipment Adaptive/Mobility
15V5650004 Sep 2015Equipment Adaptive/Mobility
14V75900028 Nov 2014Fuel System, Gasoline / Storage / Tank Assembly / Mounting
14V76000028 Nov 2014Fuel System, Gasoline / Storage / Tank Assembly / Mounting
14V07500020 Feb 2014Seat Belts
12V29700028 Jun 2012Structure / Body / Roof and Pillars

20V690000Received 9 Nov 2020. 615 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence, in the NHTSA record
If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-868. Owner notification date in the NHTSA record: 19 May 2021.
19V170000Received 5 Mar 2019. 410 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
Consequence, in the NHTSA record
When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.
Remedy, in the NHTSA record
DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-811. Owner notification date in the NHTSA record: 20 Dec 2019.
18V301000Received 8 May 2018. 1,688 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
Consequence, in the NHTSA record
If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-770. Owner notification date in the NHTSA record: 15 Nov 2019.
18V158000Received 7 Mar 2018. 14 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour transit buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence, in the NHTSA record
If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-761. Owner notification date in the NHTSA record: 15 Nov 2018.
18V157000Received 7 Mar 2018. 3,304 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour school buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence, in the NHTSA record
If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-761. Owner notification date in the NHTSA record: 15 Nov 2018.
18V083000Received 30 Jan 2018. 606 units.
Equipment
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence, in the NHTSA record
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-759. Owner notification date in the NHTSA record: 11 Apr 2018.
16V103000Received 23 Feb 2016. 2,323 units.
Exterior Lighting
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2012-2017 Thomas Built Buses Minotour school buses manufactured from October 26, 2010, through December 14, 2015 and built on a GM chassis. The affected school buses have a body control module that may fail resulting in intermittent or total loss of exterior lighting or windshield wiper function.
Consequence, in the NHTSA record
Loss of exterior lighting or windshield wiper function can decrease visibility, increasing the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will modify the wiring to the body control module, free of charge. The recall began on April 18, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-701.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-701. Owner notification date in the NHTSA record: 18 Apr 2016.
15V564000Received 4 Sep 2015. 52 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence, in the NHTSA record
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-686. Owner notification date in the NHTSA record: 2 Nov 2015.
15V565000Received 4 Sep 2015. 4,334 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence, in the NHTSA record
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-686. Owner notification date in the NHTSA record: 2 Nov 2015.
14V759000Received 28 Nov 2014. 22 units.
Fuel System, Gasoline / Storage / Tank Assembly / Mounting
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2015 Thomas Built Buses Minotour non-school buses manufactured April 2, 2012, to October 3, 2014 and built on a GM or Ford Chassis with a gasoline engine. In the affected buses, the fastener that secures the fuel tank strap may be loose.
Consequence, in the NHTSA record
An unsecured fuel tank strap could allow the fuel tank to contact the ground, increasing the risk of a fuel leak and fire.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and properly secure the fuel tank strap, as necessary, free of charge. The recall began on January 26, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-675.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-675. Owner notification date in the NHTSA record: 26 Jan 2015.
14V760000Received 28 Nov 2014. 4,606 units.
Fuel System, Gasoline / Storage / Tank Assembly / Mounting
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2015 Thomas Built Buses Minotour school buses manufactured April 2, 2012, to October 3, 2014, and built on a GM or Ford Chassis with a gasoline engine. In the affected buses, the fastener that secures the fuel tank strap may be loose.
Consequence, in the NHTSA record
An unsecured fuel tank strap could allow the fuel tank to contact the ground, increasing the risk of a fuel leak and fire.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will inspect and properly secure the fuel tank strap, as necessary, free of charge. The recall began on January 26, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-675.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-675. Owner notification date in the NHTSA record: 26 Jan 2015.
14V075000Received 20 Feb 2014. 3 units.
Seat Belts
Defect, in the NHTSA record
Daimler Trucks North America (Daimler) is recalling certain model year 2013-2015 Thomas Built Buses Minotour dual rear wheel non-school buses manufactured October 21, 2011, through January 16, 2014, and equipped with certain 3-passenger IMMI or S3C brand seats installed in the rear section of the bus. In the affected vehicles, the floor reinforcement channels that provide additional support for the seat mounting were omitted during manufacturing.
Consequence, in the NHTSA record
Without the floor reinforcement channels, in a crash, the floor may flex and the seat occupants may not be adequately restrained, increasing the risk of injury to the seat occupants.
Remedy, in the NHTSA record
Daimler will notify owners, and dealers will install the missing floor reinforcement channels, free of charge. The recall began on April 17, 2014. Owners may contact Daimler at 1-800-385-4537. Daimler's number for this recall is FL-659.
Report filed by Daimler Trucks North America. Manufacturer campaign number FL-659. Owner notification date in the NHTSA record: 17 Apr 2014.
12V297000Received 28 Jun 2012. 163 units.
Structure / Body / Roof and Pillars
Defect, in the NHTSA record
Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour non school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing INC. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."
Consequence, in the NHTSA record
In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.
Remedy, in the NHTSA record
Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.
Report filed by DAIMLER TRUCKS NORTH AMERICA. Manufacturer campaign number FL-630. Owner notification date in the NHTSA record: 22 Aug 2012.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

NHTSA investigations that name the 2013 Thomas Built Buses Minotour
Number	Type	Subject	Component	Opened	Closed	Campaign
AQ18002	Audit query	Daimler Trucks North America Recalls	Exterior Lighting / Brake Lights / Switch	23 Apr 2018	11 Jul 2024

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

Follow by RSS:Thomas Built Buses recallsVehicle recalls

Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2013 Thomas Built Buses MinotourThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2013 Thomas Built Buses Minotour: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/minotour/2013/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 30 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 30 Sep 2026
Complaint file through: 30 Sep 2026
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2013 Thomas Built Buses Minotour?: 18,140 units in 13 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas Built Buses Minotour have for all model years?: NHTSA lists 61 recall campaigns for the Thomas Built Buses Minotour, model years 2000 to 2023. 13 of them name the 2013 model year.
Is an NHTSA investigation of the 2013 Thomas Built Buses Minotour open?: No. The 1 investigation that names this model year has a closing date in the NHTSA file.