2020 Thomas Built Buses Minotour: recalls and complaints

NHTSA lists 7 recall campaigns for the 2020 Thomas Built Buses Minotour. The newest campaign is 20V690000. NHTSA received the report on 9 Nov 2020. The NHTSA record gives the component Equipment Adaptive/Mobility. NHTSA has no complaint on file for this model year.

The NHTSA recall file shows no do-not-drive advisory and no park-outside advisory on these campaigns.

This page cannot show if a recall applies to one vehicle. The NHTSA VIN lookup shows the unrepaired recalls of one vehicle.

Remedy of the newest campaign, 20V690000, in the NHTSA record

DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.

NHTSA VIN lookup

Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner's complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists.
NHTSA publishes these words. Source: NHTSA Datasets and APIs, section Complaints, read on 1 Oct 2026. Complaint file through 15 May 2019. Recall file through 29 Sep 2026.

Since the last update

No tracked figure of this page changed in a data update. What the log tracks

All updates to the register

Recall campaigns

7 campaigns, newest first. 58,297 units in total.

20V6900009 Nov 2020Equipment Adaptive/Mobility
19V71800010 Oct 2019Electrical System / Instrument Cluster/Panel
19V7170009 Oct 2019Electrical System / Instrument Cluster/Panel
19V7120004 Oct 2019Seats
19V62000022 Aug 2019Back Over Prevention / Sensing System / Camera
19V55000025 Jul 2019Structure / Emergency / Escape/Egress/Exit
19V54900024 Jul 2019Structure / Emergency / Escape/Egress/Exit

20V690000Received 9 Nov 2020. 615 units.
Equipment Adaptive/Mobility
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence, in the NHTSA record
If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-868. Owner notification date in the NHTSA record: 19 May 2021.
19V718000Received 10 Oct 2019. 7 units.
Electrical System / Instrument Cluster/Panel
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Buses Minotour school buses built on a GMC Savannah or Chevrolet Express chassis. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence, in the NHTSA record
Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
Remedy, in the NHTSA record
GM will notify DTNA owners, and GM dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may GM customer service at 1-800-462-8782 contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-833.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-833.
19V717000Received 9 Oct 2019. 1,045 units.
Electrical System / Instrument Cluster/Panel
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Buses Minotour school buses. The seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence, in the NHTSA record
Without the seatbelt warning reminder, the driver may forget to fasten the seatbelt, increasing the risk of injury in the event of a crash.
Remedy, in the NHTSA record
GM has notified the Thomas Built owners, and GM dealers will reprogram the instrument panel cluster, free of charge. The recall began October 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-833.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-833.
19V712000Received 4 Oct 2019. 53,528 units.
Seats
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Consequence, in the NHTSA record
The lack of impact absorption increases the risk of injury in the event of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-832. Owner notification date in the NHTSA record: 22 Jun 2020.
19V620000Received 22 Aug 2019. 11 units.
Back Over Prevention / Sensing System / Camera
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour school buses. The school buses may be missing backup cameras. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence, in the NHTSA record
The lack of rear visibility increases the risk of a crash.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will add a backup camera system, free of charge. DTNA issued owners an interim notification date on October 11, 2019. The recall began December 23, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-825.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-825. Owner notification date in the NHTSA record: 23 Dec 2019.
19V550000Received 25 Jul 2019. 3,080 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Consequence, in the NHTSA record
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-819. Owner notification date in the NHTSA record: 15 Nov 2019.
19V549000Received 24 Jul 2019. 11 units.
Structure / Emergency / Escape/Egress/Exit
Defect, in the NHTSA record
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Thomas Built Minotour, 2019-2020 Saf-T Liner C2, and 2019 Saf-T Liner HDX buses equipped with Safe Fleet Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.
Consequence, in the NHTSA record
If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.
Remedy, in the NHTSA record
DTNA will notify owners, and dealers will install a new handle, free of charge. DTNA issued owners an interim notification on September 11, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.
Report filed by Daimler Trucks North America LLC. Manufacturer campaign number FL-819. Owner notification date in the NHTSA record: 15 Nov 2019.

The campaign number opens the NHTSA record. Each quotation is the text of the NHTSA recall file.

Recall campaign: One recall in the NHTSA recall file, with one campaign number. A campaign can name many makes, models and model years.

Units: The number of vehicles or products that a recall can include. The manufacturer or the firm reports the number to the agency.

Complaints by component

The NHTSA complaint file has no complaint for this model year.

Investigations

The NHTSA investigation file has no investigation that names this model year.

Investigation: A study of a possible safety defect by the NHTSA Office of Defects Investigation. An investigation with no closing date in the NHTSA file is open.

Other model years

The number under each year is the number of recall campaigns.

A year without a link has fewer than 2 campaigns and fewer than 25 complaints. It has no page.

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Official channels

NHTSA VIN lookupNHTSA shows the unrepaired recalls of one vehicle from its VIN or its license plate.
NHTSA: report a safety problemThe NHTSA form for a complaint about a vehicle, a tire, a child seat or equipment.
NHTSA page of the 2020 Thomas Built Buses MinotourThe recalls, the complaints and the investigations that NHTSA shows for this model year.

Cite this page

Recall Register. 2020 Thomas Built Buses Minotour: recalls and complaints. https://recallregister.com/vehicle/thomas-built-buses/minotour/2020/. Source: NHTSA Office of Defects Investigation, recall, complaint and investigation files. Data through 29 Sep 2026.

Sources

Source: NHTSA Office of Defects Investigation
Licence: US government work, public domain
Recall file through: 29 Sep 2026
Complaint file through: 15 May 2019
First complaint in the file: 1 Jan 1995
Manufacturer in the recall file: Daimler Trucks North America LLC

The NHTSA record is the authority. A complaint count is the number of different complaint numbers for the make, the model and the model year. How the register is made. Report an error.

Questions

How many units are in the recall campaigns for the 2020 Thomas Built Buses Minotour?: 58,297 units in 7 campaigns. A campaign can name other models and model years, and its units include them.
How many recall campaigns does the Thomas Built Buses Minotour have for all model years?: NHTSA lists 61 recall campaigns for the Thomas Built Buses Minotour, model years 2000 to 2023. 7 of them name the 2020 model year.
Is an NHTSA investigation of the 2020 Thomas Built Buses Minotour open?: The NHTSA investigation file has no investigation that names this model year.