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2012 Thomas Built Buses Minotour
12 recall campaigns and 0 complaints are on NHTSA's register for the 2012 Thomas Built Buses Minotour; the recalls concern equipment adaptive/mobility, equipment and exterior lighting.
No consumer complaints for this model year are in the NHTSA file.
NHTSA's Office of Defects Investigation has opened 1 investigation naming this model year.
Complaints are consumer reports and have not been verified by NHTSA. Recall text is the manufacturer's Part 573 report as filed with NHTSA. Complaint file through 15 May 2019; recall file through 29 Sep 2026.
Recalls by model year:
Recall campaigns
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Consequence: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Remedy: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-868).
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
Consequence: When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.
Remedy: DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-811).
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
Consequence: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-770).
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour transit buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence: If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-761).
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour school buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Consequence: If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Remedy: DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-761).
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-759).
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2012-2017 Thomas Built Buses Minotour school buses manufactured from October 26, 2010, through December 14, 2015 and built on a GM chassis. The affected school buses have a body control module that may fail resulting in intermittent or total loss of exterior lighting or windshield wiper function.
Consequence: Loss of exterior lighting or windshield wiper function can decrease visibility, increasing the risk of a crash.
Remedy: DTNA will notify owners, and dealers will modify the wiring to the body control module, free of charge. The recall began on April 18, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-701.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-701); components: exterior lighting; visibility:windshield wiper/washer.
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-686).
Defect, as filed: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.
Filed by Daimler Trucks North America LLC (manufacturer campaign FL-686).
Defect, as filed: Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour non school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing INC. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."
Consequence: In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.
Remedy: Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.
Filed by DAIMLER TRUCKS NORTH AMERICA (manufacturer campaign FL-630).
Defect, as filed: Daimler trucks north america (dtna) is recalling certain model year 2010 through 2013 thomas built saf-t-liner ef, saf-t-liner hdx, saf-t-liner c2, and minotour school buses manufactured from april 5, 2011, through april 23, 2012, equipped with specialty manufacturing INC. (smi) prolo roof hatches. Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening force of the prolo roof hatches that exceeds federal standard requirements. Thus, these hatches fail to conform to the requirements of federal motor vehicle safety standard no. 217, "bus emergency exits and window retention and release."
Consequence: In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.
Remedy: Thomas built buses will notify owners. Smi will provide service kits along with repair instructions to dealers and owners, free of charge. The safety recall began on august 22, 2012. Owners may contact thomas built buses at 1-336-889-4871 or smi at 1-800-951-7867.
Filed by DAIMLER TRUCKS NORTH AMERICA (manufacturer campaign FL-630).
Defect, as filed: Daimler trucks is recalling certain 2011 and 2012 thomas built ef and minotour school buses manufactured from july 26, 2011, through august 9, 2011, equipped with spectal industries emergency vertical push out windows. Incorrect rivets may have been used to attach the handles that an occupant would use to open the window in the event of an emergency. The part numbers for the thomas built buses are: 167977, 167982, 167985, 167990, 168005, 168006, 168025, 168027, 168028, and 168035.
Consequence: If the handle is actuated during a non-emergency situation and detaches, the emergency window cannot be re-secured, posing a risk that children may fall or climb out. However, if the handle were to detach during an emergency, the exit window will open and egress through the window will not be hindered.
Remedy: Daimler trucks will notify owners, and daimler trucks authorized service facilities will perform the repairs free of charge. The safety recall began on december 8, 2011. Owners may contact daimler trucks at 1-800-547-0712.
Filed by DAIMLER TRUCKS NORTH AMERICA (manufacturer campaign FL-617).
Each entry links to the NHTSA record. NHTSA states that safety recall repairs are free of charge at an authorised dealer; check a specific vehicle by VIN at nhtsa.gov/recalls.
Complaints by component
No consumer complaints for this model year are in the NHTSA file.
Investigations
| Action | Type | Subject | Component | Opened | Closed | Recall |
|---|---|---|---|---|---|---|
| AQ18002 | Audit query | Daimler Trucks North America Recalls | exterior lighting:brake lights:switch | 23 Apr 2018 | 11 Jul 2024 | — |
Other Thomas Built Buses Minotour model years
| Model year | Recalls | Complaints | Units in campaigns |
|---|---|---|---|
| 2000 | 4 | 0 | 6,923 |
| 2001 | 3 | 0 | 250,321 |
| 2002 | 7 | 0 | 252,652 |
| 2003 | 9 | 0 | 253,826 |
| 2004 | 12 | 0 | 14,845 |
| 2005 | 14 | 1 | 17,522 |
| 2006 | 22 | 0 | 31,995 |
| 2007 | 23 | 0 | 36,175 |
| 2008 | 20 | 0 | 277,647 |
| 2009 | 18 | 0 | 32,302 |
| 2010 | 16 | 0 | 24,576 |
| 2011 | 16 | 0 | 20,573 |
| 2012 | 12 | 0 | 14,911 |
| 2013 | 13 | 0 | 18,140 |
| 2014 | 17 | 0 | 101,243 |
| 2015 | 21 | 0 | 102,993 |
| 2016 | 20 | 0 | 95,458 |
| 2017 | 19 | 0 | 95,431 |
| 2018 | 13 | 0 | 90,107 |
| 2019 | 6 | 0 | 58,345 |
| 2020 | 7 | 0 | 58,297 |
| 2021 | 2 | 0 | 635 |
| 2022 | 5 | 0 | 716 |
| 2023 NHTSA | 1 | 0 | 20 |
Model years with a single campaign and fewer than 25 complaints have no page here; the NHTSA link opens the agency's record for that year.
All Thomas Built Buses Minotour model years · Thomas Built Buses: 22 model lines
Questions and answers
How many recalls does the 2012 Thomas Built Buses Minotour have?
12 NHTSA recall campaigns name this model year; the most recent, 20V690000, was reported to NHTSA on 9 Nov 2020 and concerns equipment adaptive/mobility. Across all model years the Thomas Built Buses Minotour line has 61 campaigns.
Is there an open NHTSA investigation into the 2012 Thomas Built Buses Minotour?
NHTSA's investigation file lists 1 action naming this model year; the table above shows each action's opening and closing dates. An action with no closing date was still open when the file was produced.
What component do owners of the 2012 Thomas Built Buses Minotour complain about most?
No complaints for this model year are in the NHTSA file.
How do I get a recall repaired?
NHTSA states that safety recall repairs are performed free of charge by the manufacturer's authorised dealers. Each campaign's remedy text above is the manufacturer's statement as filed with NHTSA. Check your VIN at nhtsa.gov/recalls to see whether a specific vehicle has an unrepaired recall.
Where does this data come from?
NHTSA's Office of Defects Investigation recall, complaint and investigation flat files, public domain, downloaded 29 Sep 2026. Complaint counts are unique complaint numbers per make, model and model year; component figures count each component a complaint names. The NHTSA record linked from each campaign is authoritative.
Provenance
Source: National Highway Traffic Safety Administration, Office of Defects Investigation flat files (recalls, complaints, investigations), public domain, files dated 29 Sep 2026 (recalls) and 15 May 2019 (complaints). Complaints since 1 Jan 1995. Counts are unique complaint numbers per make, model and model year; per-1,000 rates divide a component's mentions by all mentions for the same group. Errors in processing are corrected at the next daily build; see corrections and the methodology.